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Tanya Baker & Co Reviews 55

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Peter was a cut above any other agent we have encountered. He made the viewing process as easy as possible given we had a new baby, and always passed on feedback. When our onward purchase fell through... See more

Rated 5 out of 5 stars

We bought our new home from Charlie at TB&Co - he was amazing. He was really supportive, knowledgeable and always around for a quick chat throughout the process. It was a great and smooth experience o... See more

Rated 5 out of 5 stars

I cannot recommend Tanya Baker & Co enough. From start to finish Charlie Painter and the team went above and beyond - even hand delivering contracts to get us over the finish line in time. I’m hard pu... See more

Rated 5 out of 5 stars

I can’t speak highly enough of the team at Tanya & Co. They have unrivalled knowledge of the market and share this generously, helping to advise us on our buying strategy while managing our sale. Thei... See more

Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Consultant

Written by the company

Tanya Baker & Co are personal estate agents covering South East London and Kent. With an extensive high-end agency background the team have over 50 years combined experience of helping people move home. But we're not your usual estate agents. We go beyond the parameters of the 'old school' portals like Rightmove & Zoopla, regularly selling homes through Instagram and even TikTok (34% sell through social media.) Using beautiful videography to help us cast a wider net and attract even more buyers means we often find that buyers fall in love with the home first, area second. This also enables us to achieve the best price for our clients. But our social skills aren't the only thing that set us apart from the usual estates. We don't work with every client we meet and by operating on a "quality over quantity" basis, it means we can put the control of the sale back into our clients hands. We're with our sellers every step of the way, recommending exceptional brokers, incredible solicitors and friendly removals teams. Think of us as your partners in property, your moving PA's, the professional home experts come friends you can turn to at any point in time. If you're thinking of moving, we can't wait to speak with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Peckham house sale

We enlisted Tanya’s help to sell our home in London whilst living in Amsterdam. Whilst this sounds like a nightmare, Tanya and her team made the whole process smooth and straightforward. Communication for us was so important with our being in another country and Tanya really ensured we were kept totally up to speed from the off. She offered some really thoughtful personal touches throughout and we felt in such safe hands. Within 2 weeks we had an offer at asking price and from there, we exchanged and completed without any issues. I wouldn’t hesitate to recommend Tanya and her team, their personal and tailored service was so valuable.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t imagine that buying a house would be the most clear and hassle-free part of my life

First time buying a property in the UK, being quite new to London and the UK (life, market, regulations, everything). We first met Peter last November when we were just browsing properties and checking what we could afford. That was a click instantly - so friendly, so accommodating and so trustworthy, without trying sell for the sake of selling. We were not ready for any purchase at the time, but we decided to keep in touch coz you know, you feel it straight away that’s the team you would like to work with. 6 months later we saw a wonderful listing which we’ll call our home soon. Peter and Laura made our process as smooth as possible helping to chase down our solicitors, surveyors, all others involved, and updating us through WhatsApp about every tiny bits of the transaction. Both my husband and I were able to focus on our jobs, family, daily life and simply enjoy the whole process. I’ve read so many horrible stories about chain transactions, and I anticipated quite intense time where we would have to nitpick everything. It turns out that house purchase is the most clear and well-defined part of my life so far.
If I could go back in time and start again, I would go with Tanya and her team straight away.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

I never thought I'd sell my house on instagram...

I was initially slightly sceptical of using a non-traditional, high-street estate agent but was put at ease as soon as we met Tanya. Even on our first meeting, she was clearly extremely knowledgeable about our area and the target market for our house. Other agents had suggested lower listing prices or seemed keen to suggest quick reductions but Tanya was confident that she could reach the right audience for our house.

The experience of working with her team to video and photograph the house was great fun - they were relaxed, friendly and able to give us great advice on how to best present our house. I couldn't believe the photos and videos when they came - almost made us want to stay! Seeing your house rack up views on instagram is an interesting experience (would recommend not reading all the comments!) but the reach and impact it had was something we could never have had with another agent.

After posting the video, we had 10 viewings that weekend and 3 offers within a few days. Peter did an excellent job of showing our house on the day and made us feel really comfortable that we were showing to people with a real interest in buying our home.

We've been really well supported through the whole process to exchange, with lots of the normal hurdles (finding a new house, surveys, timings, chains) all managed with great communication by Laura. The team have kept both us and our buyers reassured and on board throughout - even recommending the loveliest house movers we've met to help us with the move too!

We feel so lucky that we came across Tanya's videos and decided to work with her and the team - we couldn't have achieved such a smooth process with a 'traditional' agent and the contrast to others we met was enormous. Can't recommend the team enough!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful sale and purchase

Tanya and Peter helped sell our property last summer - and helped us purchase our new home. They did all they could to help make what is a stressful process more bearable. Tanya went above and beyond in allowing us to visit the property before completion so we were able to obtain quotes for necessary works which were then able to start when we got the keys. Tanya and Peter are both very professional as well as being kind. We would definitely recommend them.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

My wife and I recently met with Peter of Tanya Baker & Co, to be shown around a local property which is new to the market.

The experience was so refreshing. Instead of being rushed around the property in 15 minutes, Peter took the time to chat with us and actively encouraged us to look around a little more, to get more of a feel for it.

We were there for around half an hour in total, and it was such a pleasant, refreshing experience.

I hope that both Tanya and Peter see rewards for the additional effort that they clearly make with their customers.

We hope to meet with you again in the future. Many thanks indeed.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine & Honest

Tanya is probably the best estate agent I have dealt so far. Her business ethics and values are outstanding. After dealing with so many estate agents recently, why can’t all be like her. Genuine and Honest :)

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

An amazing estate agent!!

Tanya is really fantastic, really changing the face of estate agency. Her marketing was spot on, meaning we received an offer almost immediately and then she went the extra mile to help us through the sales process to a successful completion. We can't recommend her highly enough!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

O.U.T.S.T.A.N.D.I.N.G

Tanya Baker & Co … changing the face of estate agency one property deal at a time!
Tanya has absolutely nailed the requirements of this work, with a deep understanding that it is a property business AND a people business.
Employing social media for marketing, delivering beautiful drawings to show the potential of the property and ensuring the wellbeing of her clients makes her head and shoulders above the rest.
She was professional, passionate and compassionate throughout the sale of my childhood home.
Simply put, I couldn’t have found a better person to entrust this sale to!
Tanya, may your business thrive… you SO deserve it 🩵

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and kind

Tanya helped us in the flathunting process when we were relocating from France to the UK. We were impressed by how she naturally combined professionalism with kindness, and her ability to represent both tenants and landlords. We will certainly reach out to her once we decide to buy a property in the area.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

There are estate agents... and then there's Tanya Baker

After various dealings with countless estate agents over the last 2 years, those I spoke to or met, and those I heard about, I came to appreciate how truly exceptional Tanya and her team are. These are just some of the reasons you should look no further:
First off, Tanya is way ahead of the curve when it comes to marketing and staging; the others talk about lists and offices and even digital marketing but they are all playing catch-up. Then, you will discover that her tenacity and negotiation strategy for maximising your sale price from the best, most committed buyer reaches way beyond that of a high street agent, who certainly wants a sale but may not be too bothered about the quality of that sale. What comes as a surprise, and you will learn over time, is that Tanya's professional acumen, expertise, attention to detail and knowledge of property law and regulations isn't commonly shared by her peers in the industry... something which enables her to preempt and navigate all manner of obstacles between going under offer and exchanging contracts. In our case, she and her team undertook communication and due diligence throughout a chain of 5 parties, where poor communication and the shortcomings of other agents regularly incurred the threat of collapse. We shall be forever thankful for the way she and Lara managed this challenging process, standing firm on our behalf and proactively problem solving so we weren't unnecessarily burdened.
Lastly, and just as important when trusting someone with your most valuable asset: Tanya is empathetic, fun, truthful, patient and honourable. She is a remarkable professional who will take selling your house personally. She is the human being you want and need in your cart when stepping onto the rollercoaster.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

We couldn’t rate Tanya and Peter more highly. They did a superb job selling our previous home in Westcombe Park, securing an asking price offer within two weeks of being on the market. But more than that, they were a pleasure to work with and made the whole process as stress-free as possible. From Tanya’s early support on exploring the market and her advice on our purchase, to Peter’s excellent marketing of our property, calm and easy manner, and proactive and responsive communications. Not to mention the brilliant photography and videography, which we’re sure made a huge difference in showing potential buyers how lovely and loved our home was. We are delighted to have chosen this team to sell our previous property, and would highly recommend them to anyone who is even thinking about their next move. You won’t be disappointed.

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Undoubtedly one of the best there is...

When we first met Tanya, we were feeling disheartened and disillusioned by the whole process. We didn't know where to turn or who to trust, but Tanya immediately changed everything for us; we trusted her implicitly from the start, she was like a breath of fresh air and it's been an absolute privilege to work with her.

From our first interaction to the completion of our sale, Tanya has surpassed all our expectations. We honestly can't say enough to do her, and her wonderful team, justice. Tanya's communication, professionalism, expertise and insight has been outstanding, but what has really stood out for us, and what's abundantly clear, is she cares deeply about her clients, really cares. As well as being exceptional at what she does, Tanya works from a place that is beautifully human, authentic and kind. She takes time to explain what's happening, offers reassurance at every turn, and most importantly listens to concerns and anxieties. She understands how the rollercoaster of buying and selling a home can impact wellbeing & mental health and does what she can to mitigate its effect on her clients.

Tanya's compassion, unwavering support and guidance throughout the whole process has been nothing short of amazing. The hard work really started after the offer was accepted, I don't think people realise that, and she and her brilliant team have gone above and beyond for us to get our sale over the line.

Houses aren't just bricks and mortar, they are full of milestones and cherished memories, and ours was so special to us. Tanya found a buyer that we know will love and enjoy our beautiful home as much as we have. We can now happily move onto our next chapter comforted by the fact it is in the perfect hands.

Tanya is undoubtedly one of the best estate agents in the South, but we'd go as far as to say the UK. She is a trailblazer for the future of estate agents, she shows us all how it should be done.

Working with Tanya has been one of the best decisions we have made, we only wish we'd found her sooner.

Thank you Tanya, for everything...we will miss you.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Much better than other letting agents!

My partner and I have just rented a property through Tanya and it has been a great experience from start to finish. We had been looking for a few weeks and were disheartened by the process with other letting agents e.g. bidding wars, encouraging unreasonable terms such as 3 year contracts with no break etc, but the experience was completely different with Tanya. She has been helpful, easy to contact and best of all reasonable and respectful. Definitely recommend!

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Completely brilliant from start to…

Completely brilliant from start to finish, buying our house with Tanya was a total breath of fresh air. From the incredible video that made us fall in love with the house through to her support in the buying process, she is a pleasure to deal with. Helpful, warm and always on hand to help. Couldn’t recommend her more

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service all round

Tanya is excellent! She uses a fabulous array of techniques to sell your home including amazing videography and photography which she is great at sharing on social media (to her very large and relevant followers). We ended up selling our house for asking price via a mix of rightmove and social media ! Very happy with the service all round - the team were very committed, highly responsive and knowledgeable all the way to the end to get it through to completion. Thanks team!

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing selling experience

Tanya is an incredible agent and a pleasure to work with. The whole process was so seamless and orchestrated to perfection, we didn’t feel any stress. Tanya also arranged amazing videos and pictures of the property, which made us wonder if we actually want to sell it. She helped throughout with valuable advice and really worked hard. We are very glad that we didn’t have to deal with the average high street estate agent and got that VIP service instead.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Where do I start?! As most people do we hit the high street in areas we were interested in and eagerly peered through estate agent windows looking for our dream home. When that didn’t get us very far we turned to the internet - again sticking to the big names. After what felt like weeks of searching and hundreds of viewings (it was probably about 20) we had an offer accepted but unfortunately that fell through so back to the estate agents we went. We found a second property with another of the high street names but found the agent had no interest in providing information or answering queries and only seemed concerned with pressuring us to make the purchase so we called it quits.

At this point my partner and I were disheartened and hesitant to dive back into the property market but dealing with Tanya and Pete has been amazing and restored our faith in the process.

We randomly stumbled across Tanya’s listing on Instagram (this pesky algorithm can be helpful after all!) and from the off she and her team have been amazing. Pete (who we mainly dealt with) was responsive to our queries and more importantly forthcoming with all the necessary details ensuring we had complete transparency every step of the way. Thanks to their expertise and dedication, we felt confident and informed throughout the entire purchase, ultimately leading to us buying our dream home (yay!). Their professionalism and dedication truly made the buying process smooth and stress-free (well as stress-free as these things can be!) and their top-notch service sets them apart from the big high street names. We are so grateful to have had such a positive experience after our previous experiences and we highly recommend Tanya, Pete and the team to anyone in need of a reliable and supportive estate agent team.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

A Game Changer!

After we made the difficult decision to sell our beautiful home and leave our wonderful community, we naturally hit up pretty much all of the local high street estate agents for advice and valuations. However, it became clear that the pricing and sales strategy (or total lack thereof in some cases!) were clearly not designed with us as the homeowners in mind. This boring transactional vibe left us feeling entirely unsure and very wary of even considering making the big move.

Then, along came a local friend's strong recommendation and we were introduced to the amazing Tanya Baker and, wow, everything changed for us! We weren't aware that agents like Tanya were a thing in the UK. From the very first time meeting Tanya and her equally tremendous associate, Pete Tilly, we were totally convinced that their approach, energy and sales acumen were what we needed to achieve our desired outcome.

Tanya and Pete are giving the mainstream approach a run for its money and based on their growing presence in Hither Green and neighbouring areas, people are rightfully taking note. Together they bring with them a deeply committed client-centric approach coupled with a deep understanding of local markets. Their amazing use of social media makes ALL the difference. After an awesome team of videographers visited us, our home was swiftly pre-launched off-market via Instagram and the response was immense. The number of viewing requests was quite something to behold. An enormous marketplace reach, growing still, was the magic ingredient. Tanya and Pete kept us firmly in the loop through the entire process and NEVER wavered in their happy attitude towards making it all fall into place for us. This entirely reflects a persona and belief that when it comes to selling a home, it is an emotional rollercoaster littered with hurdles, pitfalls and complexities, but that it can also be a positive, collaborative experience too.

We are so grateful to both Tanya and Pete for not only selling our home alongside us, yet also for finding us the loveliest buyers you could hope for! It's been an absolute pleasure to work with them and if you are considering selling or buying then please give them a shout first - you will NOT regret it!

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Tanya is the template for all agents

Tanya should be the template for all estate agents. She is warm, approachable, trust worthy & knowledgeable. Tanya’s approach to selling homes sets her apart from others, I wish all estate agents were like her. I’ve viewed well over 50 properties as a buyer and I know that having a well-informed agent who takes time to get to know the house you are viewing and your needs as buyer makes such a difference to a sale. No question too big or small. I only wish there more Tanya’s to go around!

December 8, 2023
Unprompted review

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