Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
Company replied
I spoke to my Corporate Account Manager, Christina today for advice on obtaining an ECOM for virtual payments and she was extremely helpful and informative. Tap & Go are an excellent card terminal p... See more
Company replied
We are a small local business and use tap and go. The main reason we picked them was because they are a local business and have a direct number so when you need them you don’t get passed around you ac... See more
Company replied
Company details
Written by the company
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Contact info
United Kingdom
- tap-and-go.co.uk
4.7
Excellent
498 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend speaking to Liam
I was contacted by tap and go after id recently set up my business Liam was super friendly and helpful and talked me through all the steps since using tap and go I’ve saved a lot of money!
April 10, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Poppy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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Really happy with my new card machine
Really happy with my new card machine! Super easy process. Liam managed to save me a fortune compared to what I was paying before. 100% recommend
April 23, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Keighlie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great service from Liam
Great service from Liam, sent a statement over and had me sorted on better rates and a new card machine. If you’re looking to reduce your rates by a least half, then contact them. Thank you for your help 😊
April 24, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Fiona,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Very pleased with the service provided…
Very pleased with the service provided by Jordan.He dealt with our enquiry very effectively and will be happy to deal with him again in the future
March 12, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Steve,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Jordan helped with all the needs
March 20, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Jon,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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I was told my business is not eligible…
I was told my business is not eligible for funding had a phone call from Jordan at Tap&go who assured he would be able to help, gave Jordan the chance and he had me funded through 365 finance which massively helped with business growth. I just wanted to say a massive thanks to the exceptional service provided by tap and go thanks again.
April 4, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Megan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Efficient, smooth service. ty!
Having used tap and go for yet another loan i found Jordan to be very helpful and patient. After finding me a larger amount to borrow and a better rate than before he very quickly got the money transferred with no issues. I will be contacting Jordan again soon!
April 3, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Jordan at Tap and Go has been a great…
Jordan at Tap and Go has been a great help in getting our cash advance set up. His quick service has turned around the loan in less than a week, allowing us to focus on the expansion of our business.
Great job and great customer support
April 17, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Sarah,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Fantastic customer service!
I contacted Tap&Go after setting up my new small business. I spoke to a lovely chap call Mark who explained everything to me as I'm a first time business owner i had a lot of questions which he answered perfectly & without making me feel pressured or obliged to use them as company.
Thanks again Mark for all your help :)
5 STARS!
April 11, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Cindy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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Connor was excellent from start to…
Connor was excellent from start to finish.
Simple and easy-to-understand guidance.
I was well impressed
April 8, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Paul,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Rude and pushy sales team
Rude and pushy sales team.
“Still waiting for an update” in three emails is extremely poor.
No options to unsubscribe all totally illegal and unethical
March 27, 2025
Unprompted review
Reply from Tap And Go Ltd
Hi Adrian,
Thank you for your honest review. We dont currently have your details on our CRM system, if you could kindly respond to us so we can discuss your review.
Thanks
Team Tap & Go Ltd
Excellent Savings and Service
Tap&Go have been excellent to work with. Chris contacted me and was extremely helpful and explained the process in great detail and informed me of the potential savings I could make on my card fees. After sending my statement I spoke with Amira who again was very helpful and took me through the whole application. It was very simple and a stress free process switching from my old provider to Tap&Go. I have made great savings and have had the pleasure to deal with a great business that cares about its customers.
March 13, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Masood,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Impressed is an understatement
Really impressed with service from tap and go, will be recommending to all of my friends who have businesses. Lewis was really impressive and left a lasting impression with me, ultimately the reason why I gave him the opportunity to show me what they have to offer. Also received a call from Amira who was nice and polite, didnt speak over me with all my questions etc. Amira shown me the savings and gave me all of the the technical info needed to complete this deal. Tap and go are a local business and I find it super easy to get hold of them if any problems. Looking forward to what the future brings with this firm. Matt sherman @ Central Fruits
March 12, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Matthew,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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Brilliant company
Brilliant company, I spoke to Nathaniel and sent over my statement from dojo. He managed to save me money on all my card types so it has been a no brainer changing provider. Thank you again
March 11, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Ashleigh,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Max was really helpful and honest which…
Max was really helpful and honest which is refreshing. He will be the first to tell you if they can’t save you any money, rather than lie and pull the wool over your eyes with hidden fees etc. I would recommend this company from our interactions so far
March 11, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Rich,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Connor was great
Connor was great, machine is really easy to use. Thank you
February 24, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Harry,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Brilliant service fantastic help and great chat
Spend some time on the phone with Jordan this afternoon, can’t believe he managed to save me £4 a month. What a great guy and fanatic to chat to. Very helpful.
February 7, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Owen,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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I have been with Tap&go for two years…
I have been with Tap&go for two years and never had an issue and would not go anywhere else.
I always deal with a lady called Amy , who is amazing, can't do enough to help and answers my calls quickly and deals with any queries very quickly.
Highly recommend
Highly recommend
February 7, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Sandy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Fantastic customer service
Fantastic customer service, been with the company for 12 months now and had no problems whatsoever.
I would highly recommend Tap and Go to anyone
February 6, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review James,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Amazing customer service
Amazing customer service. Great to deal with.
January 24, 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest review Amanda,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
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