They have terminated my account without prior notice and caused my business to have a big financial loss. They held more than 30,000 QAR without any justification when I had no disputes at all. T... See more
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This company is a joke After have provided all documents they gave me a demo account to link to my apps and when wanted to go live no answer after months asking finally got someone who asked again s... See more
Company replied
They don't take their business seriously. they would everything to get you registered, and once you register you get zero support, so I registered with then to get a dynamic checkout which doesn't... See more
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NOT: AFTER THIS COMMENT THEY CALLED ME AND ASKED TO SET THE AMOUNT FREE IN 3 MONTHS WHICH THEY BLOCKED (6000$) IF I REMOVE MY COMMENT I SAID NO, FOR EVERYONES INFORMATION I have been using Ta... See more
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Company details
Written by the company
Tap Payments is the fastest growing payment technology and solutions provider in the MENA region- built for the region by people from the region. Tap Payments enables businesses of all sizes throughout the MENA region accept online payments through their website or app. If you’re running a business of any kind and need a simple, powerful way to start selling online and accept payments. Tap Payments is the perfect payment partner. We believe when you grow, we grow!
Contact info
Kuwait Square, Kuwait, Kuwait
- +96597597777
- support@tap.company
- tap.company
1.7
Bad
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
The worst payment gate ever
The worst payment gate ever! They barely reply on online chat. Sometimes they see the message and don't reply. Many of my customers could not proceed with the payment and Tap team has no clue why. So if you don't want to waste your time, money and customers, I suggest change to a different payment gateway!
80% of my client's transaction didn't go through. I couldn't get them back since they don't want to try and pay so many times if it gets rejected. I am not surprised. DO NOT RECOMMEND.
April 25, 2020
Unprompted review
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AS a `Merchant.
AS a `Merchant I am satisfied with how they support merchants and do not ask for complex requirements. however I have observed many of my customers are complaining payment declined problem like 50 percent I hear this. my revenue got decreased by 200 usd to 400 usd everyday because of tap payment decline problem. I used PayPal before and nobody complained this. I request tap to make stronger relation with western banks so they can trust them and process transaction easyily without blocking. also improve their dashboard of merchant. thanks
Update: I am changing to 5 stars... They have improved there service way too much in short period of time. its just amazing now. Tap Payments Is 10/10 by now. Plus they added Apple Pay for fast and secure payments
January 15, 2020
Unprompted review
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