Purchased over £1100 in Tap XTP Coin a few years back 2023 I logged back in and balance was zero. There explanation? Account fees of €3 per month lol! This equates to around €110 in total f... See more
Company replied
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Purchased over £1100 in Tap XTP Coin a few years back 2023 I logged back in and balance was zero. There explanation? Account fees of €3 per month lol! This equates to around €110 in total f... See more
Company replied
With the closing of unregulated exchanges and new rules regarding advertising of crypto platforms people will soon need a regulated exchange to on ramp fiat. TAP Global is the answer: Licenced... See more
Company replied
Very impressed with the Tap app! Functionality is excellent, fiat trading exchange rates are the best around. Having a physical card to load up Euros when travelling across Europe is perfect. F... See more
totally absent and/or impotent user support. all documents uploaded, all verifications procedures passed.. a month later - nothing works. calling the support every week and getting the same respons... See more
Company replied
Tap puts your money in motion. Trade in real time, access a dedicated account for deposits and withdrawals, and spend anywhere with your Tap card—all while earning up to 8% Cashback. Simple, seamless, and built for you.
1st Floor, 260 Main Street, GX11 1AA, Gibraltar, Gibraltar
Replied to 90% of negative reviews
Typically replies within 1 month
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It's the ease, versatility and a unique combination that makes it a one stop finance app, bank, card, crypto, regulated, insured, yes you read that right....your crypto is safe and unlike the exchanges e.g. FTX . Brilliant business plan. Really useful.
Great App! Easy to use and very practical.
Great that you can have your ‘ordinary bank’ and crypto currency’s in one place.
Great that it’s teamed up with MasterCard too. It brings the ‘old world’ and ‘new world’ of currencies together in one simple, straightforward and safe space. And you can use your phone to pay alongside having a physical card. Love it!
I’ve been using the Tap application for well over 12 months. It’s really straightforward to use, the fees are really low - especially if you upgrade to a premium plan by staking the native token XTP. I use the Mastercard all the time and rely on my regular banking less and less. Looking forward to being able to pay my salary into the account so I can flick between currencies and crypto in one safe regulated place.
I’ve had a Tap account now for just over 12 months and staked for the titanium account. Absolutely amazing benefits including a free Tap Mastercard debit card and super low crypto trading fees. Great for travelling abroad and avoiding conversion rates and fees. Love it love it love it! Sign up, you won’t be disappointed. Tap is the future!
Fantastic app. Easy to use. 1st rate support. Welcoming community. This is how 21st Century banking and investing should be done 👏
I've been using tap.global for all my crypto trading needs and I couldn't be happier. Not only are their fees extremely low, but the platform is user-friendly and makes trading a breeze. And to top it all off, they offer a free Mastercard and a personalized IBAN - making it incredibly convenient to manage my finances. I give tap.global a solid 5-star rating!
One of the most innovative fintechs on the market today.
Great app, easy to use, great trading fees and full transparency with their user base.
I am comfortable keeping my funds here knowing they will be safe.
What a brilliant new progressive app this is. Smooth, easy to use, clear and great help features for any issues. I’ve shared this now with 10 friends and family who all use it and will do more frequently moving forwards. My only advice. Try it out. Download, do the KYC and have a bash.
Great easy to use app and good communication from team..Fantastic for buying crypto!! Would give it 6 stars if I
could..

Reply from Tap
Lisa is the best, she solved my chatgeback issue.

Reply from Tap
Tap is a great token but the exchange is very expensive to use if your transferring crypto to another external address the fees are very high. I transferred Polygons Matic and it cost me just over £20 in fees which it’s ridiculous.

Reply from Tap
Tried to add a debit card, no luck message said try again later
Then a couple of days later My Tap app stopped working, it just froze on the Main opening screen. So I uninstalled and reinstalled, Still froze.
Next day it magically started working again. Still no luck adding a debit card.
I contacted them about the credit card issue and received no response at all.
So today(Sat 28th Jan 23) after trying for the 10th time I messaged their customer service again asking about the card.
This evening I go to the app to see if I have had any response to find I cannot log in at all as it only offers me the wrong number of digits for my pass code.
When I try to reset my login I get the message 'account de-activated contact support'.
I have been wanting to buy some XTP but I am glad I was not able to otherwise I would be freaking out about this. The only way to contact these people outside of the app is a general support email.
So good luck on that
This is by far the worst experience I have ever had with any Crypto based app or support and I would advise people to steer well clear of this app right now.

Reply from Tap
The ultimate shilling project of TMG aka The Martini guy. Pump and dump 2.0
Stumbled across this gem of an app several years ago. User interface is super easy, customer support is excellent and their MasterCard approved prepaid card a breeze to use. Their future is bright, the future is TAP!!
I've been using the app for a few days now. It's clean, intuitive and fast. Still room for improvement of course, but with the Plc status, I feel more secure moving funds onto the platform.
Really exciting project! Very easy and quick to set up. Very impressed so far.
Great and easy to use app recognised widely therefore no issues whilst using card or executing transfers whether FIAT or Crypto. Customer support outstanding always available to help.
best company fast transfer and good support
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