Terrible customer service
I wish I had read the reviews before ordering. My kitchen tap took three weeks to arrive, despite the website stating 'standard delivery.' The company was unresponsive until I involved PayPal. When PayPal moved to issue a refund, I finally received my order, along with a curt message from Emily asking me to cancel the dispute—no greeting, no apology. After canceling, I reached out again to report that the tap was defective, for suggestion about the water flow but I've had no response since. The tap looks nice, but it doesn’t work. Terrible customer service



