Tap Warehouse Reviews 43,868

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, describing items as excellent, well-made, and exactly as described. Many consumers highlight the efficient and quick delivery service, often receiving their orders promptly and with helpful updates. The ordering process is frequently noted as easy and straightforward, with many appreciating the clear communication and timely confirmations. However, some people were dissatisfied with certain aspects of the delivery service, citing issues like damaged items upon arrival, incorrect products being sent, or delays beyond the expected timeframe. A few customers also mentioned problems with product durability or receiving items that did not fit as anticipated.

What people talk about most

Product

Consumers generally find the products to be of good quality and value. Many reviewers are pleased with items... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, noting... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and reliability. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased indeed with this new sink installed last Monday. Only reservation is with the delivery company.Because the van was so badly packed with parcels,men couldn’t initially find mine.Eventuall... See more

Company replied

Rated 5 out of 5 stars

The customer service is excellent. They are knowledgeable about their products which is what you want. I confirmed certain details about the tap I was considering and I placed an order having requ... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate and find exactly what you want, customer service is there to help they are very knowledgable and helpful. The prices are very good and comparable. The quality is the be... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the communication of Tap Warehouse. Email and confirmation was timely and contained a lot of detail of order. Prices are competitive as well. Delivery was organised well and worked p... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bathroom Remodeler
  3. Bathroom Supply Store
  4. Countertop Store
  5. Home Improvement Store
  6. Remodeler

Written by the company

Tap Warehouse is a leading UK-based online supplier of bathroom and kitchen taps, sinks, bathroom furniture, ceramics, accessories and more.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

44K reviews

5-star
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Asks customers to review

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Rated 4 out of 5 stars

Very good service

Very good service. Came on time

April 16, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Beverley,

Thank you so much for your feedback. It’s our pleasure to provide the best possible service to our customers, and we are delighted that the courier took great care with your delivery, and you are happy with your order. We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

The sink is beautiful and was easy to…

The sink is beautiful and was easy to install using the instructions provided and it was easy enough to punch the hole for the tap. Delivery was fast with helpful updates.

April 23, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello,

Thank you for your kind review. We're so glad to hear that you find the sink beautiful and the installation process straightforward with our instructions. It's great to know that the delivery was fast and well-communicated. We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 4 out of 5 stars

Delivery of Rangemaster sink

Placed an order for a Rangemaster Grange Belfast sink plus Crossmaster Kia TMV2 thermostatic shower valve. When ordering I was expecting a very fast delivery but was given approximately 10 days, which was a surprise, but after a little research I found that for a £10 fee I obtained delivery within 2days.

April 23, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello,

We appreciate you sharing your experience. We're happy to hear that you were able to expedite the delivery of your Rangemaster Grange Belfast sink and Crossmaster Kia TMV2 thermostatic shower valve. We'll review our delivery estimates to see where we can improve.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Very impressed on how helpful the…

Very impressed on how helpful the person was when I needed confirmation on a delivery date and time. Delivery arrived exactly as explained giving me an hours notice on arrival time. Very happy with the quality of the taps

April 21, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello Caroline,

We appreciate you taking the time to share your feedback. We're delighted to hear that the confirmation on your delivery date and time was helpful and that the delivery arrived as explained. It's great to know you're happy with the quality of the taps.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Love my new tap and arrived on time good communication

Good product good delivery

April 17, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Lisa,

We appreciate you sharing your feedback, and we are so glad you are pleased with our product and delivery service. We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 4 out of 5 stars

Great product and tap

Great product and tap. Only drawback that the tap out for the tap would have been made easier if it was marked on the topside with a sticker...Tapped out easy enough just took a while to make sure we had marked it on the topside correctly. Delivery man excellent.

April 23, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello,

Thank you for your kind review. We're glad you like the product and tap! We appreciate your feedback regarding the tap placement marking; we'll explore ways to improve this. We're also happy the delivery was excellent.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, prompt delivery service , exceptionally packaged, as described, colour as described to .
Scott very helpful, and not pushy.

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello,

We're happy to hear that our team was helpful and that the delivery was prompt. We appreciate your positive feedback regarding the packaging and colour accuracy. Thank you for your review!

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Great advisory service

Couldn't find what I wanted but advisor checked with me and suggested examples to meet my needs. I bought a perfect replacement

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Alan,

We're glad you found a perfect replacement! We appreciate that our advisor could offer helpful suggestions to meet your needs. Thank you for your positive feedback.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Brilliant sink cleaner gets rid of…

Brilliant sink cleaner gets rid of grease and stains. Also leaves a fantastic shine no more water stains

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello Marlene,

We're happy to hear that our sink cleaner effectively removes grease and stains, leaving a fantastic shine without water stains. Thank you for your positive feedback!

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 4 out of 5 stars

Great bath taps

Great bath taps, easily fitted not like someone else said he obviously wasn’t a plumber.

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi John,

We're happy to hear that you found our bath taps great and easy to fit! We appreciate you taking the time to share your positive experience with us.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Good efficient delivery well packaged …

Good efficient delivery well packaged on time just generally very pleased

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello Pauline,

We appreciate your positive feedback! We're so glad you were pleased with the efficient delivery, secure packaging, and promptness. We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Good Service

Spoke to Sue via the online chat, really helpful and helped clear up a few things that we was unsure about. Not ordered yet but the service was excellent.

April 29, 2026
Unprompted review
Tap Warehouse logo

Reply from Tap Warehouse

Hi Dan,

We appreciate you taking the time to leave us feedback. We're happy to hear that the online chat support was so helpful and cleared up your questions. We hope to assist you further when you order.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 1 out of 5 stars

Delivery of incorrect product

Delivery of incorrect product
Been delivered pipes instead of fascia boards as ordered? What’s going on this is the second time it been incorrectly

April 29, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Ian,

Thank you for taking the time to leave us a review. We believe the review was posted in error, as we do not sell fascia boards on our website. Following our recent email, please let us know if you have any queries or concerns regarding your recent order with us, and we'd be more than happy to help.

Thanks and best wishes,
Vanessa at Tap Warehouse

Rated 5 out of 5 stars

Customer service

Easy to order,information on delivery was excellent.Overall customer service very good,would recommend.

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Keith,

We appreciate your review! We're delighted to hear that ordering was easy, the delivery information was excellent, and the customer service was very good. We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful salesperson, Rob, assured me item was in stock and could be delivered within days. Ordered and paid for on Tuesday and it arrived on Thursday. Excellent service. Thank you.

April 22, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Pauline,

Thank you for your kind feedback. We're delighted to hear that the item was delivered so quickly! It's great to know that Rob was helpful. Thank you for taking the time to share your experience.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Great tap

Great tap, delivered on time. No problems I can see so far.

April 21, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello Carol,

Thank you for your kind review. We're happy to hear that you are satisfied with the tap and our delivery service. We hope to welcome you back to our website again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars
Tap Warehouse logo

Reply from Tap Warehouse

Hi Patrick,

We appreciate you taking the time to leave us a review. We are so happy to hear that you received quick, accurate service! We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse

Rated 5 out of 5 stars

Fabulous quality

Fabulous quality, on time delivery, well packed . Perfect !!!

April 21, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello,

Thanks so much for sharing your feedback about our service. We’re glad to hear that your order arrived well-packed and on time. We hope to have the opportunity to serve you again soon.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 5 out of 5 stars

Great service

Great service and quality product and delivery.

April 15, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hi Janet,

Thank you so much for your feedback. It’s our pleasure to provide the best possible service to our customers, and we are delighted that the courier took great care with your delivery, and you are happy with your order. We hope to serve you again.

Thanks and best wishes,
Vanessa at Tap Warehouse.

Rated 4 out of 5 stars

I rang with the code and you had got…

I rang with the code and you had got them, We then said it was cheaper to buy 3 then, to buy them separately, so i order 3 and payed .I received them 3 or 4 days later. I was very pleased with it.

April 14, 2026
Tap Warehouse logo

Reply from Tap Warehouse

Hello Helen,

We're glad you were pleased with your order and its prompt delivery. We appreciate you sharing your positive experience regarding the price benefit of purchasing multiple items. Thank you for your feedback!

Thanks and best wishes,
Vanessa at Tap Warehouse.

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