Target Darts Reviews 

9,248
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the professional customer service, and the remarkably high quality of the items purchased. Many consumers mention that the online store is very easy to navigate, making the whole ordering process completely smooth, reliable, and deeply satisfying. However, some reviewers were not happy with unexpected delivery delays or courier problems that caused frustratingly long waiting times for their parcels. A few other people also felt that certain products arrived with unexpected defects, or experienced difficulties when trying to obtain replacement parts or resolving specific order problems.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the excellent quality, decent weight, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping times,... See more

Quality

People report positive experiences with quality, highlighting brilliant purchases, excellent gifts, and great... See more

Service

Customers consistently note positive experiences with service, frequently praising the fast dispatch times... See more

Order

Reviewers mention mixed feedback about order experiences, with many customers praising the quick website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, and packed well. Pretty good prices and value on Target site, especially accessories. Always great quality too. Darts I received are lovely quality, feel a decent weight also. Thanks a... See more

Company replied

Rated 5 out of 5 stars

Excellent communication from your team fast to respond to questions fast dispatch & delivery. I have a growing collection of Target products which are always great quality perform well & at a good pr... See more

Company replied

Rated 5 out of 5 stars

Target darts have an amazing selection of products at great prices. I am super happy with my new darts! The delivery was super quick. Highly recommend and I will definitely be purchasing from them aga... See more

Company replied

Rated 5 out of 5 stars

Arrived well packaged. Oche tape measure is easy to use, so much easier than trying to measure using a normal tape measure. As my board is on a stand and gets moved quite a bit, it helps to get the di... See more

Company replied



Company details

  1. Dart Supply Store

Written by the company

Bringing fresh design, quality and innovation to everyone who loves the darts by creating game changing products that are a step beyond the rest.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(9,248)

3,046 reviews in the last 12 months

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omni

Rated 1 out of 5 stars

I’m letting you you know that after…

I’m letting you you know that after trying everything to get the omni to work since my partner Purchasing the omni for me on the 4th of February and trying to get the omni working and emails and emails back and forth and not just me as my partner did the same getting the same responses and the same result not working she took it back and got a refund as for a £500 product the trouble and response for a high end product is discussing and super disappointed in not just the product but the whole after care support a waist of time money not just on the target omni but the £40 for the dart counter app aswell. Save your money spend it on anything else . Was looking forward to getting mine straight away nothing but trouble.

February 25, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

MR TERRY COLLINS,

We regret that you encountered difficulties with the product and the dart counter app. We are also sorry to hear that our support did not meet your expectations. We appreciate your feedback and we will investigate the issues raised to improve our product and support.

Kindest Regards,
Team Target

Rated 4 out of 5 stars

When I first set the omni board up I…

When I first set the omni board up I had a lot of stress trying to get it to connect.

However, it has been working really well since and it’s a great setup and really improves the dart experience.

If it was more user friendly with connections it would get five stars.

February 7, 2026
Target Darts logo

Reply from Target Darts

Adam ,

We appreciate you sharing your experience. We're glad the board enhances your dart games after the initial connection issues. We'll look into making the connection process more user-friendly. Thanks for the feedback!

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Omni

Totally changed our gameplay for the better! Speeded up games with accurate scoring and commentary which really add to the game.

February 13, 2026
Target Darts logo

Reply from Target Darts

Martin Hampshire,

We're happy to hear that our features improved your gameplay! It's great to know the accurate scoring and commentary enhanced your experience. Thank you for your positive feedback!

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Target Omni... never works when you need it to.

I really need Target to stop ignoring my emails/messages!!!! It's been a week without reply.

The Target Omni & darts counter isn't working, its down constantly and its not good enough... It's never working when you need it to work, and its made me a worser player as a result!

I could change the review but based on the service I've received....being constantly ignored... I will not be.

February 17, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

Thomas Coombe,

We're sorry to hear about the issues with the Omni/darts counter and our delayed response to your messages. We appreciate you bringing this to our attention. We'll investigate the counter's reliability and work to improve our email response times.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Been trying to speak to someone about…

Been trying to speak to someone about my omni for over a month now and still not sorted. No replies to last few e mails. No answering phone calls. Not happy at all after spending alot of money

January 30, 2026
Target Darts logo

Reply from Target Darts

mr gary smart,

We're very sorry to hear that you've had difficulty reaching us regarding your Omni. This is not the experience we want you to have. We are looking into this immediately to improve our response times. Thank you for your feedback.

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Target were amazing

Target were amazing, I have an OMNI dart counter, and it was highlighted as having a possible fault, Target advised on returning the same for a replacement processor, this was so easy to do and the new processor was with me within a week, they also have a great support teem who help with getting the system setup thank you!!

February 12, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

Chris,

We're happy to hear that you had an amazing experience with us. It's great to know that the replacement processor arrived quickly and our support team helped with the setup. Thank you for your positive feedback!

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Target gets the 9 darter from me, always on point

The simplicity of ordering, stock levels, super fast despatch and Target quality is unsurpassed. I have been wanting an Omni set up for a few months and it was ordered yesterday and delivered today. With such an expensive product I wanted it direct from the manufacturing company and the warranty has been upgraded to 2 years now as well. I have over 30 sets of Target darts as well so I am big fan of the brand.

February 9, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

George Loughlin,

We're happy to hear that you found our ordering process simple and our stock levels satisfactory. It's great to know you received your Omni set up so quickly. We appreciate your loyalty to our brand and are glad you value the upgraded warranty. Thanks for your positive feedback!

Kindest Regards,
Team Target

Rated 5 out of 5 stars

OMNI fro Target …

Purchased an OMNI dart system arrived in 2 days as advertised
Excellent service and additionally Target darts has also extended warranty period to 2years

January 30, 2026
Target Darts logo

Reply from Target Darts

lancaster lad,

We're happy to hear that the OMNI dart system arrived quickly! It's great to know that you found our service excellent and appreciate the extended warranty. Thank you for your positive feedback.

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Omni

Very quick delivery! And top of their game products.

January 28, 2026
Target Darts logo

Reply from Target Darts

MR FORD,

We're glad you received your order quickly and think our products are top-notch! We appreciate your positive feedback and thank you for your review.

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Brilliant

Brilliant, bought an Omni scorer, came next day and 2 year’s warranty.

February 4, 2026
Target Darts logo

Reply from Target Darts

Chris Wilkinson,

We're happy to hear that you received your Omni scorer so quickly and appreciate the positive feedback regarding the warranty! Thanks for your review.

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Ordered my Omni yesterday

Ordered my Omni yesterday, delivered and playing with it within 24 hours. Great service

February 4, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

Colin Hardy,

We're happy to hear that you received your order so quickly! It's great to know you're already enjoying it. Thank you for sharing your positive experience with us.

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Great product OMNI dart scorer

Great product OMNI dart scorer, great bit of kit, working well at present two weeks in. Great addition to my set up.

January 15, 2026
Target Darts logo

Reply from Target Darts

Darren Cond,

We're happy to hear that you are enjoying the OMNI dart scorer! It's great to know it's a valuable addition to your setup and is working well for you. Thanks for your positive feedback.

Kindest Regards,
Team Target

Rated 5 out of 5 stars

Fast delivery and great products and a…

Fast delivery and great products and a fair price. Now up to about 45 sets plus omni board and accessories all have to be target I absolutely love this brand. I just wish I could afford the limited edition stuff but maybe one day.

January 28, 2026
Target Darts logo

Reply from Target Darts

Customer,

We're happy to hear that you're enjoying our products and appreciate the fast delivery and fair prices. It's great to know you love the brand so much! We appreciate your feedback and hope you can get your hands on the limited edition items someday.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Advertising next day delivery when you…

Advertising next day delivery when you cannot promise this, ordered omni 5 days ago and it’s not gonna arrive for another 2 days, that’s a week in total. Charging 500 for the omni and can’t deliver it for a week cheers target. Poor show.

January 28, 2026
Target Darts logo

Reply from Target Darts

Sam Moggach,

We're very sorry your order didn't arrive within the advertised timeframe. We appreciate you bringing this to our attention, and we'll review our delivery process to avoid similar issues in the future. Thank you for your feedback.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

We bought a omni and it’s broke 2…

We bought a omni and it’s broke 2 times, both times it’s been 6 months apart & I have had to send it back wait for a new component twice & even though it broke within warranty the new component doesn’t restart a new full year warranty, so I am not allowed a refund I think this is absolutely disgusting as fair enough if it was once but twice isn’t acceptable, it’s not cheap & I feel so let down by target & I wouldn’t recommend a omni as this seem a common fault with these

January 28, 2026
Target Darts logo

Reply from Target Darts

Gemma Belsey,

We're very sorry to hear about the issues you've experienced with the Omni. It's disheartening that it broke twice, and you had to send it back for component replacements. We appreciate your feedback and will share it with the relevant teams for review.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Purchased omni and had trouble…

Purchased omni and had trouble connecting so sent it back but the amount of emails with hardly any reply or updates was shocking for a purchase of half a grand in cash

January 16, 2026
Target Darts logo

Reply from Target Darts

Brett Hudson,

We regret you had difficulty connecting the Omni and experienced slow responses. We appreciate your feedback and we'll review our communication process to improve our response times.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Avoid Omni Dartboard at all costs

Avoid Omni Dartboard at all costs. Two processing units failed in under a year, and customer support completely disappeared afterwards. You are left with a very expensive light and no help. Do yourself a favour and choose an alternative — it is not worth the frustration.

Edit 1:
Thanks for the response. It is reassuring to hear that this will be “investigated internally”. I am sure that will be a very thorough and enlightening process. Unfortunately, it does not really help with the actual issue - the faulty processing units and the complete lack of support - but I appreciate the acknowledgement all the same. No need to come back to me; I am confident the internal investigation will speak for itself.

January 30, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

RGW,

We appreciate you bringing this to our attention. We're very sorry to hear about the issues you experienced with the processing units and the lack of support. We'll investigate this internally to see how we can improve. Thanks for your feedback.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Do not buy the Target Omni

Do not buy the Omni it is a waste of money. It doesn't score correctly it has so many faults and the after care from Target is the worst I've ever dealt with.
Please do not waste £500 on it.
Read the response 24 hours later still nothing from Target.8 days later still nothing from Target but they can post Omni will a 2 year extended warranty because it doesn't work. I'm so gutted Target jumped on the band wagon with all the hype of darts at the moment brought out something that clearly doesn't work and scammed 100S of people out of £500

January 29, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

Mr Chris Gunn,

We appreciate you taking the time to share your experience. We're sorry to hear the Omni did not meet your expectations and that you were dissatisfied with the after-care service. We'll investigate these issues.

Kindest Regards,
Team Target

Rated 1 out of 5 stars

Possibly the worst customer service I have encountered

Spent £750 on an Omni and Virt system, had technical issues and still have - website directs you to fill in a form and supposedly technical support will get back within 2 working days. I still have not had a single reply, absolutely disgusting

Happy to take my money, then that's it - wouldn't recommend them to anyone

January 19, 2026
Unprompted review
Target Darts logo

Reply from Target Darts

Dave Hooton,

We are very sorry to hear about the technical issues you're experiencing with your Omni and Virt system and the lack of response from our support team. We appreciate you bringing this to our attention, and we'll investigate what happened with your support request to prevent similar issues in the future.

Kindest Regards,
Team Target

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