Target Darts Reviews 

9,266
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,066 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the professional customer service, and the remarkably high quality of the items purchased. Many consumers mention that the online store is very easy to navigate, making the whole ordering process completely smooth, reliable, and deeply satisfying. However, some reviewers were not happy with unexpected delivery delays or courier problems that caused frustratingly long waiting times for their parcels. A few other people also felt that certain products arrived with unexpected defects, or experienced difficulties when trying to obtain replacement parts or resolving specific order problems.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the excellent quality, decent weight, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast shipping times,... See more

Quality

People report positive experiences with quality, highlighting brilliant purchases, excellent gifts, and great... See more

Service

Customers consistently note positive experiences with service, frequently praising the fast dispatch times... See more

Order

Reviewers mention mixed feedback about order experiences, with many customers praising the quick website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, and packed well. Pretty good prices and value on Target site, especially accessories. Always great quality too. Darts I received are lovely quality, feel a decent weight also. Thanks a... See more

Company replied

Rated 5 out of 5 stars

Excellent communication from your team fast to respond to questions fast dispatch & delivery. I have a growing collection of Target products which are always great quality perform well & at a good pr... See more

Company replied

Rated 5 out of 5 stars

Target darts have an amazing selection of products at great prices. I am super happy with my new darts! The delivery was super quick. Highly recommend and I will definitely be purchasing from them aga... See more

Company replied

Rated 5 out of 5 stars

Arrived well packaged. Oche tape measure is easy to use, so much easier than trying to measure using a normal tape measure. As my board is on a stand and gets moved quite a bit, it helps to get the di... See more

Company replied



Company details

  1. Dart Supply Store

Written by the company

Bringing fresh design, quality and innovation to everyone who loves the darts by creating game changing products that are a step beyond the rest.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(9,266)

3,061 reviews in the last 12 months

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omni

Rated 1 out of 5 stars

Shocking customer service and items ordered but nowhere to be seen and no help

Multiple orders ages to come. Omni date of delivery randomly changed after ordered. Other retailers selling them weeks after the company says there’s a 2 month wait and now they raise the price to extort more money. Very sad as I sold everything from every other darts manufacturer to buy target and leaves a bad taste in mouth. Customer service during this apprently busy period has been shocking. Problems with omni supplies need rectified rather than price gouging

January 25, 2025
Target Darts logo

Reply from Target Darts

Hi Mick,

We're very sorry to hear about your experience and understand your frustration. We strive to provide accurate delivery estimates and fair pricing, and we sincerely apologize for any inconvenience caused by delays or changes. Your feedback regarding Omni supply issues and customer service is important to us, and we’ll be sure to pass it along to the relevant teams for improvement. If there's anything we can do to assist you further, please don’t hesitate to reach out. We truly appreciate your support and hope to restore your confidence in us.

Best regards,
#TeamTarget

Rated 1 out of 5 stars

Disgusting customer service as no one…

Disgusting customer service as no one responds to calls or emails. I have a faulty omni and finding it almost impossible to get any assistance or resolve. Calls aren't returned when they say they will and I just get automated email responses to say request has been updated. Very frustrating and unprofessional!!

December 25, 2024
Unprompted review
Target Darts logo

Reply from Target Darts

Hi Mike,

Hi Cameron,

Thank you for your review/feedback.
I am very sorry to hear of this being your experience, though I can see we have now been able to offer a resolution on this.

If you need any further help with regard to this, please don't hesitate to reach out!

Best Regards,
#TeamTarget

Rated 3 out of 5 stars

Extended waiting for my omni despite…

Extended waiting for my omni despite paying for it and receiving an expected delivery date they have only contacted me once to say there is a delay in shipping nothing since disappointing really

January 20, 2025
Target Darts logo

Reply from Target Darts

Hi James,

Thank you for your review.
I do apologise there is an additional 2 week wait on your Omni pre-order - this is something unfortunately out of our control, though we will of course do everything we can to get this item out to you as soon as possible.

Best Regards,
#TeamTarget

Rated 4 out of 5 stars

Progressive innovative products, dark ages delivery

You can’t even track your order in their website! I have experienced all but the more expensive orders late by days that I’ve lost count.

My two bots have started making their purchasing decisions based on the fact that they now associate unreliability with Target.

For a company that sponsors the big named dart players and has the best product innovations (Swiss point, Omni being just two) you’d think they’d invest in the number one source of their success: customers.

They don’t even reply to your emails. And when you call and eventually speak to a person you can’t help but pick up on the fact that you’re an annoyance.

With 2024 being the start of a new era for darts, Target have a choice to continue to lead or be a story of what could have been.

That said, their products are second to none but you know when a company needs to improve when you’re almost aggrieved to show appreciation.

January 9, 2025
Target Darts logo

Reply from Target Darts

Hi Rodger,

Thank you for your feedback! We're glad to hear that you appreciate our innovative products. We also understand your concerns regarding the delivery experience, and we're truly sorry for any inconvenience you've encountered. We're continuously working on improving our delivery process to ensure it meets the high standards our customers deserve. Your input is invaluable, and we’ll use it to make necessary improvements. Please feel free to reach out to us directly if you have any specific concerns or suggestions!

Best Regards,
#TeamTarget

Rated 5 out of 5 stars

Target omni and tor

Ordered the omni and the date was to be back end of january, had it for 2 weeks before delivry date cracking service.also ordered the new tor board great product well impressed with it.

January 8, 2025
Target Darts logo

Reply from Target Darts

Hi John,

Thank you for your amazing review! We’re thrilled to hear that your OMNI arrived earlier than expected and that you’re impressed with both the service and the new tor board. We truly appreciate your feedback and are so glad you’re happy with your purchase. Looking forward to serving you again in the future!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Very easy to assemble and calibrate

Very easy to assemble and calibrate. Accurate scoring I considered the other system but so pleased I went with the OMNI and added the Vert camera.

You will not regret the purchase

January 5, 2025
Target Darts logo

Reply from Target Darts

Hi David,

Thank you for your fantastic review! We’re so glad to hear that you found the OMNI system easy to assemble, calibrate, and that the scoring is accurate. It’s great to know you’re happy with your decision to go with the OMNI and add the Virt camera. We truly appreciate your recommendation and are thrilled you’re enjoying your purchase! If you ever need anything else, don’t hesitate to reach out.

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Excellent delivery and the omni came 3…

Excellent delivery and the omni came 3 weeks faster than stated

January 7, 2025
Target Darts logo

Reply from Target Darts

Hi Kyran,

Thank you for your fantastic feedback! We’re thrilled to hear your omni arrived three weeks ahead of schedule and that the delivery was excellent.

We really appreciate your support and look forward to serving you again soon!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

One of the top darts shops out there…

One of the top darts shops out there and because of that they offen sell out of their own products , great when they have stuff but have bought omni and surround and tor board elsewhere as they had non

January 13, 2025
Target Darts logo

Reply from Target Darts

Hi Adam,

Thank you for your kind words and feedback! We’re thrilled to hear you consider us one of the top darts shops. We apologize if some of our products were out of stock when you were looking for them. We’re constantly working on keeping up with demand, and we appreciate your patience. Thank you for your continued support, and we hope to have the items you want in stock for your next purchase!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Omni best thing I have bought since I…

Omni best thing I have bought since I have started dart’s unbelievable

January 13, 2025
Target Darts logo

Reply from Target Darts

Hi George,

Thank you for your amazing feedback! We're thrilled to hear that the Omni has made such an impact on your game! It’s great to know you're enjoying it. We appreciate your support and look forward to serving you again!

All The Best,
#TeamTarget

Rated 4 out of 5 stars

Awsome service and the omni is spot on…

Awsome service and the omni is spot on fairplay...

January 9, 2025
Target Darts logo

Reply from Target Darts

Hi Darren,

Thank you for your awesome feedback! We're thrilled to hear you're happy with the service and that the Omni is spot on. We appreciate your support and look forward to serving you again soon!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Ordered omni auto score system it is…

Ordered omni auto score system it is amazing and best part was told 3 week wait arrived in less then a week 5*

January 6, 2025
Target Darts logo

Reply from Target Darts

Hi Darren,

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the Omni Auto Scoring System and that it arrived earlier than expected. We're always happy to exceed expectations, and we truly appreciate your 5-star rating. Enjoy your new setup, and we look forward to serving you again!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Omni Is s brilliant purchase

Glad I bit bullet and bought an omni they a brilliant addition to my darts set up

December 27, 2024
Target Darts logo

Reply from Target Darts

Hi Ryan,

We're so glad to hear that you're happy with your Omni! It’s great to know it’s been a brilliant addition to your darts setup. Thanks for taking the plunge and for sharing your feedback – we really appreciate it! Enjoy your darts!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Target Omni

Ordered the omni on the 4th Jan in the hope I’d be part of the orders that were due for dispatch on 31st January due to high demand and no stock! I received an email from target on the 7th saying they’ve got stock in already and that I can expect it on the 9th! Thought it must be an error but sure as shit it turned up on the 9th! It’s a great bit of kit as well! Always use target for everything darts except dartboards but tempted to go for the TOR next!

January 4, 2025
Target Darts logo

Reply from Target Darts

Hi Josh,

Thank you for your amazing review! We're thrilled to hear that you received your Omni earlier than expected and that you're loving it! We always strive to exceed expectations, and it's great to know we hit the mark for you.

We truly appreciate your loyalty to Target for all your darts needs – and if you're considering the TOR dartboard next, we think you'll love it too! Thanks again for your support, and happy throwing!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Cracking darts both sets of luke…

Cracking darts both sets of luke littler will be ordering again and getting the omni counter when it comes out

January 4, 2025
Target Darts logo

Reply from Target Darts

Hi Darren,

Thanks for your fantastic review! We're thrilled to hear you're loving both sets of Luke Littler darts and that you're planning to order again. The Omni Auto Scoring System is definitely something to look forward to! We appreciate your support and can't wait to serve you again soon.

All The Best,
#TeamTarget

Rated 5 out of 5 stars

omni scoring system…

Pre ordered the omni scoring system came earlier than expected

December 23, 2024
Target Darts logo

Reply from Target Darts

Hi Chris,

Thank you for your review! We're so glad to hear that your Omni Scoring System arrived earlier than expected. We hope you enjoy it, and we look forward to serving you again in the future!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Ordered an omni…

Ordered an omni target gave me a date but exceeded my expectations brilliant service can’t fault them

January 1, 2025
Target Darts logo

Reply from Target Darts

Hi Chris,

Thank you for your fantastic review! We're so happy to hear that the Omni order exceeded your expectations and that you're pleased with our service. We truly appreciate your feedback and look forward to serving you again in the future!

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Seem like a great company

Seem like a great company with great products , have had a few things from them and will be getting more in future , have ordered an omni but not from them as they don’t have any even though it’s their product 🤣

December 31, 2024
Target Darts logo

Reply from Target Darts

Hi Adam,

Thank you for your kind review! We're so glad to hear you've had a great experience with our products and plan to order from us again in the future. We apologize for not having the Omni in stock at the moment—hopefully, we'll have it available soon! If there’s anything else we can assist with in the meantime, feel free to reach out. We truly appreciate your support!

All The Best,
#TeamTarget

Rated 1 out of 5 stars

Poor customer service

My wife ordered an Omni auto scoring system from them, at no time has she been told of a despatch date. Cannot track online due to being unable to have an invoice number on confirmation email. When emailed the company seems like it was an automated response and no one got in touch. On site seems like omni is out of stock for despatch until 31st Jan but at no time was this mentioned during purchase.

December 31, 2024
Unprompted review
Target Darts logo

Reply from Target Darts

Hi David,

Thank you for your review.

Due to high demand, the Omni has always been advertised on our website as a pre-order with the latest dispatch date displayed at all times.

We do apologise if this was missed at the time of ordering, but I can confirm this information was displayed.

Best Regards,
#TeamTarget

Rated 1 out of 5 stars

Order two items before the time cut off…

Order two items before the time cut off for next day and they weren’t delivered next day and I purchased the Omni and since day one had a open ticket for issues which they then palmed me off to darts counter, and it’s been nearly two months and it’s still the same and I can’t get a refund or swap it out because it’s gonna past the date. Don’t get me wrong when it works it’s great but the disconnects, the miss scores, the problems of shadows from natural light and the really bad customer support gives this rating a 1 start from me

December 23, 2024
Target Darts logo

Reply from Target Darts

Hi Robbie,

We’re really sorry to hear about your disappointing experience, and we understand your frustration. It’s certainly not the level of service we aim to provide. We apologize for the delay in delivery and the issues you've encountered with the Omni.

Please reach out to us directly with your order details, and we’ll do everything we can to troubleshoot and resolve the issues you are experiencing. We genuinely appreciate your feedback and are committed to resolving this for you as soon as possible.

Thank you for your patience, and we’re sorry for any inconvenience caused.

All The Best,
#TeamTarget

Rated 5 out of 5 stars

Target omni

Target omni dispatched 10 days earlier than anticipated and been enjoying my darts again

December 7, 2024
Target Darts logo

Reply from Target Darts

Hi Bradley,

Thank you for sharing your experience! We're so glad to hear that your Target Omni arrived earlier than expected and that you're enjoying your darts again. We truly appreciate your feedback and hope you continue to have great fun with your new gear!

All The Best,
#TeamTarget

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