Tatami Fightwear Reviews 

1,356
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 465 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting items are well-made, durable, and comfortable. Many highlight the exceptional customer service, with staff members frequently described as friendly, helpful, and going above and beyond to resolve issues swiftly and professionally. People appreciate the quick responses and efficient order handling, including prompt delivery and easy modifications. However, some people were dissatisfied with product issues like tearing, material defects, incorrect stitching, or mislabeled items. Others found sizing to be off or were disappointed with product appearance. A few also reported orders not arriving or experiencing delivery problems, leading to dissatisfaction with the after-sales experience and fulfillment.

What people talk about most

Product

Clients share positive opinions on product quality, with many expressing satisfaction with their purchases,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Quality

People report positive experiences with quality, often describing products as excellent, well-made, and... See more

Order

Customers had positive experiences with order, praising the quality and speed of orders, with many items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m extremely happy with my new gi! It fits me perfectly and is incredibly comfortable. The fabric is lightweight and breathable, which makes training much more enjoyable. I feel agile and free to mov... See more

Rated 5 out of 5 stars

I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more

Company replied

Rated 5 out of 5 stars

Tatami is a fantastic supplier and I have purchased a lot of clothing now. All of my training Gi's have come from Tatami and I have also purchased several for my daughter too. We also own seve... See more

Company replied

Rated 5 out of 5 stars

We ordered a dashboard, it arrived promptly but with a defect in the material. After we provided proof, the item was replaced quickly with no issue. Accodents happen, but the service is how you dea... See more

Company replied


Company details

  1. Activewear Store
  2. Martial Arts Supply Store
  3. Sportswear Store

Written by the company

Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,356)

444 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and even better…

Great customer service and even better products always providing super fast delivery 📦

June 2, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Ryan,

It's great to hear you're happy with both the gear and the service. Thanks for being part of the Tatami community!

#TEAMTATAMI 🥋

Advertisement
Rated 5 out of 5 stars

aftercare with third party issue.

I had an issue with third party delivery service. Karen from tatami customer services guided me through the whole proces in a very pleasant and professional way. The aftterservice i received was excellent. And the issie got resolved in a statisfactory and correct manner.

You can't hold a third party issue against a company. But the help makes a huge difference.
Would reccomend and buy from again.

May 22, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Tim,

Thank you for the lovely feedback 😁🙏 While delivery issues can be frustrating, we're so glad Karen was able to support you through the process and help bring everything to a satisfactory resolution.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Extremely fast responses

Extremely fast responses
Resolved my issue immediately. Friendly and courteous.

May 29, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Joseph,

We're so pleased we could get your issue resolved quickly for you. We always aim to provide friendly and efficient support 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great product just purchased

Great product just purchased, gi came timely, communication was great

May 21, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Robert,

Thanks for the great feedback 💪 We're so happy to hear you're happy with your new gi and that everything arrived quickly. We appreciate your support!

#TEAMTATAMI 🥋

Advertisement
Rated 5 out of 5 stars

Shelby was really kind and supportive…

Shelby was really kind and supportive when I encountered a minor issue with a purchase.

I was provided with lots of options and this made me feel good that quality customer service still exist.

I will be purchasing from this company again in the future because of this experience.

Thank you Shelby.

May 28, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Marcus,

Thank you so much for such kind words! I'm really happy I could help find a solution that worked for you. It means a lot to hear that your experience left such a positive impression 😊

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Brought a new rash guard that was…

Brought a new rash guard that was damaged , customer service was quick at responding and sending out a replacement , products are usually always great when ordering anyway so I wasn’t too bothered but customer service is even better

May 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Reece,

Thanks for taking the time to leave a review 😁 We're sorry your rash guard arrived damaged, but we're glad we could get a replacement sorted quickly. We really appreciate your continued support.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Tatami is AMAZING

Tatami is AMAZING! Gear looks and fits great. Customer service is top notch. After receiving a pair of pants that were mislabeled, Karen worked with me and provided an outcome that made me feel lucky instead of inconvenienced!

Thanks Karen and Tatami!

May 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Kyle,

Thank you so much for the amazing feedback! We're thrilled to hear you're loving the gear, and we're pleased Karen was able to turn the situation around for you. We'll be sure to pass on your kind words 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent experience with Tatami…

Excellent experience with Tatami Fightwear.

I’ve been extremely happy with both the quality of their products and the level of customer service provided. The gis are comfortable, durable, and feel great during training.

I did experience an issue with one of my orders, but what impressed me the most was how professionally and efficiently the situation was handled. The support team was responsive, understanding, and genuinely committed to finding the best possible solution quickly and smoothly.

The entire experience reinforced my confidence in the brand. It’s great to see a company that not only delivers high-quality products but also truly values its customers and stands behind what they sell.

Highly recommended.

May 23, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Junior,

Thank you so much for leaving such a kind review - it's truly appreciated! See you again 🤩

#TEAMTATAMI 🥋

Advertisement
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Great gear and fast delivery. The CS team are great. Always very helpful with returns/exchanges.

I just wish they would bring back the 'classic' t-shirts.

May 22, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Great to hear that you are happy with the level of customer service you received. We'll always be here to help 🤩

I'll pass your feedback regarding the Classic T-Shirts over to our buying team 😉

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Best customer experience I’ve ever had…

Best customer experience I’ve ever had from a retail brand! Shelby was fantastic and resolved our issue quickly and helpfully! 100% recommended!

May 22, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Nicola,

We're so glad you're pleased with the level of customer service you received. We'll always be here to help 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Amazing customer service from Shelby!

Amazing customer service from Shelby!
I made a mistake with my Gi size on an international order and contacted support right away. Shelby responded within minutes, put my order on hold, and helped me cancel it so I could re-order the correct size. Super fast, kind, and efficient service. Thank you, Shelby!

May 22, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Fernando,

We're thrilled to hear we were able to help rectify your order. Your kind words mean the world to us! 😁🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Amazing customer service-…

Amazing customer service- fast/responsive and very kind.

May 22, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Keven,

Thank you so much for leaving such a kind review - it's truly appreciated! See you again 😎

#TEAMTATAMI 🥋

Advertisement
Rated 5 out of 5 stars

Fantastic customer service!

I spoke with Karen in their customer service about sizing, fit, and availability and the service was fantastic! She even went as far as checking what size the team were to make sure the guidance was as spot on as it could be.

April 29, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Stephen,

Thanks so much for the lovely review! We’re really glad Karen could help with sizing guidance and make sure you had the best possible fit.

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

I had received the wrong material

I had received the wrong material for my order but the support team did a fantastic job making sure it was fixed and that I got what I ordered in a timely manner.

May 11, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Larry,

We really appreciate your understanding and kind words. Relieved to hear our support team could get the issue resolved and make sure you received the correct item quickly 🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great company to deal with

After having an issue with dpd delivering my
Item Shelby at customer services couldn’t do enough to help resolve the situation sent me another Gi which arrived very quick great communication Great company and great quality Gi really happy thank you 🙏

May 11, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Dave,

Thank you for your lovely feedback 😎 We’re really glad Shelby could help get everything sorted quickly for you. Enjoy the new gi!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Great Gi’s

Brought two gi’s now and both have been great an expensive reorg one and a cheaper one and both feel great and ideal to be chocked out by a higher belt and thrown around in
Great gear and wish I could blame it for my bad jujitsu 😁

May 11, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

We love this review 😁 Thanks so much for the support! Glad both gis have been treating you well 🙏

#TEAMTATAMI 🥋

Advertisement
Rated 5 out of 5 stars

Great products and service

I've ordered from Tatami a few times and got to say the products are top quality and the delivery has always been super quick. Thank you Tatami.

May 12, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey,

Thanks so much for your continued support. We’re really happy to hear you’ve enjoyed both the quality of the products and the speedy delivery 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Excellent service and quality garments

Excellent service and quality garments, my 11 yr daughter began Jui Jitsu 3 month ago, in that time, we've purchased her gi, rash guard and shorts and a hoodie.
Garments received within 48hrs of ordering, any queries the company have replied, swiftly and respectfully.
I would strongly recommend them

May 12, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Paul,

We really appreciate your kind words! It’s fantastic to hear your daughter is enjoying her training and that you’ve been happy with both the gear and service.

#TEAMTATAMI 🥋

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look