I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resol... See more
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I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were... See more
Company replied
TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The... See more
Company replied
TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vane... See more
Company replied
Company details
Information provided by various external sources
TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
Contact info
14203 S Minuteman Drive, 84020, Draper, United States
- support@taxbit.com
- taxbit.com
You should know
3.6
Average
376 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Positive reputation leads to higher…
Positive reputation leads to higher growth, start with excellent customer service. Need to educate about DeFi, Tokenized Real Estate properties (REIT), passive incomes as rewards paid, Nodes, World NFT's ownership of certificates.
July 16, 2021
Reply from TaxBit
Hey Mitchell,
Thanks for taking the time to share your review! I will definitely pass this along, as we are taking this time to provide improvements and more education to our platform!
-Alysha
Everything works beautifully
Everything works beautifully! All of my transactions are always present and categorized correctly. I've tried 3 other competitors and NONE of them could seem to properly classify transactions, which then required tedious manual work to correct/fix everything. I would have given a 5-Star rating, except TAXbit does not support automated ingestion of Cardano wallet transactions. Hopefully they will add that soon considering the millions of ADA HODL'ers on planet Earth.
July 14, 2021
Reply from TaxBit
Hey Greg,
Thanks for taking the time to share your review! Happy to hear we were able to make filing your crypto taxes much easier!
We are certainly taking this time to make improvements and add a lot of new integrations!
-Alysha
Does not post accurate balances
Does not post accurate balances, therefore does not provide the service advertised.
July 14, 2021
Reply from TaxBit
Ahkahuil,
Thank you for taking the time to share your review. I'm sorry your experience was sub-par. I would like to personally help you with this issue. Can you please update your review with your support ticket number or email support@taxbit.com?
-Alysha
Excellent and timely service
July 14, 2021
Reply from TaxBit
Hi John,
Thanks for taking the time to share your review! Happy to hear we provided excellent service!
-Alysha
Reply from TaxBit
Hey Garko,
Thanks for taking the time to share your review, we greatly appreciate the 5 stars!
-Alysha
Simple to use and reliable.
July 14, 2021
Reply from TaxBit
Michael,
Thanks for taking the time to share your review!
-Alysha
Quick and friendly service from people…
Quick and friendly service from people who genuinely care about their customers, and my concern was resolved fully and with complete satisfaction.
July 14, 2021
Unprompted review
Reply from TaxBit
Hey Chad,
Thanks for taking the time to share your review! Happy to hear we were able to address all of your concerns, and take away the stress of filing your crypto taxes!
-Alysha
Customer support is top of the line
Customer support is top of the line. Every time I've had a question, I get a quick and concise answer that addresses my concern or issue. Tax reporting for 2020 was hassle free.
July 13, 2021
Reply from TaxBit
Hi Carroll,
Thanks for taking the time to share your review, we greatly appreciate the 5 stars! We're very happy to hear our team was there to address every concern, and take away the stress of tax season! Looking forward to working with you again in the future!
-Alysha
You product and customer service both…
Your product and customer service both are great!!
July 13, 2021
Reply from TaxBit
Hey Douglas,
Thanks for taking the time to share your review! We greatly appreciate the 5 stars! Happy to hear you're pleased with our service, and we look forward to working with you again. :)
-Alysha
I still felt like I had to do a lot of…
I still felt like I had to do a lot of work to get the information the way TaxBit works.
July 13, 2021
Reply from TaxBit
Hi George,
Thank you for taking the time to share your review. I'm sorry your experience was sub-par. I would like to personally help you get this resolved, can you please update your review with your support ticket number or email support@taxbit.com?
-Alysha
Taxbit has potential, but falls short in major ways
Taxbit has potential, but it needs a lot of work.
For starters, at the very least, Taxbit needs to explain why it has a trial period and requires payment method and payment upfront when no one else in the tax industry does (crypto or traditional).
Next, the exchange integrations is pretty decent. Still missing Crypto.com, Nexo, and Exodus.
The wallet integration is miserable. Taxbit has completely neglected the vast majority of major chains.
The CSV import leaves a lot to be desired. It screws up a lot, such as reversing transactions, failing to import transactions, etc.
Besides the exchange integrations, the UI aesthetics are decent but the transaction presentation needs some serious work. Such as: when there is a transfer between wallets or exchange-to-wallet, it should show as a single transaction consistently and every time. As it sits, it does such only selectively and rather limitedly.
Taxbit gets 1 star for exchange integrations and 1 star (half star if it would let me) for aesthetics. Taxbit has some serious wallet integration and functionality work to do.
July 13, 2021
Unprompted review
Reply from TaxBit
Hi Kryptor,
Thank you for taking the time to share your review. I'm sorry your experience has been sub-par.
We are certainly taking this time to add improvements to make things easier for our users a create a more self- service platform. We are also working hard to add lots of integrations for exchanges and wallets!
I am happy to personally help you with this issue. If you can please send an email to support@taxbit.com.
-Alysha
Good...... but,
Love the ease.
You need more wallet integration, as well as adding Celsius!
July 13, 2021
Reply from TaxBit
Hey Rich,
Thanks for taking the time to share your review! Happy to hear our service was easy to use!
We are taking this time to make lots of improvements and add integrations wherever possible! Looking forward to helping you again. :)
-Alysha
Reply from TaxBit
Scott,
Thanks for taking the time to share your review! Happy to hear our team was very helpful and we appreciate you!
-Alysha
My tax professional loved the report…
My tax professional loved the report formats. I loved them because they were so easy to create.
July 12, 2021
Reply from TaxBit
Hey Lee,
Thanks for taking the time to share your review! We sure appreciate the 5 stars, and we're so happy to hear we made tax season much easier for you!
-Alysha
TaxBit is an excellent product!
TaxBit is an excellent product and is super easy to use. Also, when I had to reach out to support, they were prompt, courteous, and very helpful. I highly recommend this product.
July 12, 2021
Reply from TaxBit
Hi Todd,
Thanks for taking the time to share your review! We are pleased to hear our team was there to help with anything you needed, and we were able to help make tax season easier for you! Looking forward to working with you again. :)
-Alysha
It was pretty easy getting the…
It was pretty easy getting the information from the exchanges I used. It was not so easy putting the information into TurboTax. I had to enter each item myself. I am not sure that was a TaxBit problem or a TurboTax problem or my problem, but it was more time consuming than I expected.
July 12, 2021
Reply from TaxBit
Hey there,
Thanks for taking the time to share your review! Happy to hear our service was easy to use to generate your tax forms!
I do apologize for the trouble you had getting your tax form into TurboTax, and I'd be happy to address this for you. If you'd like to send an email to support@taxbit.com.
-Alysha
Great customer supportGreat service
Great customer support, very pleased with the service.
July 12, 2021
Reply from TaxBit
Hey Coty,
Thanks for taking the time to share your review! Happy to hear our team was a great help and we appreciate the 5 stars!
-Alysha
Reply from TaxBit
Hey Timothy
Thanks for taking the time to share your review! We greatly appreciate the 5 stars!
-Alysha
Liked the service
Your service is great, but, it took quite a bit to mesh together all my wallets/exchanges. But I felt very comfortable with your results and summations. thanks.
July 7, 2021
Reply from TaxBit
Hey Henry,
Thanks for taking the time to share your review even if it's not 5 stars! Happy to hear we were able to work with you through this and take care of your crypto taxes!
I will pass this along, and just know we are working to make improvements with our integrations!
-Alysha
I thought I would never get my taxes straightend out
I thought I would never get my taxes straightened out because i couldn't find some information and the first tax program I tried just confused the situation further.
Thanks to the wonderful CS people at TAXbit I was able to get information I needed and then put the purchase history together. I had overpaid my taxes for three years and will now get a well deserved refund. ( It took over five months to get it right)
July 6, 2021
Reply from TaxBit
Hey Rory,
Thanks for taking the time to share your review! Happy to hear we were able to help make filing your crypto taxes much easier! We look forward to working with you again in the future!
-Alysha
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