Tax Defense Network Reviews 

625
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing reassuring support, clear explanations, and effective communication throughout stressful tax processes. People appreciate the dedicated tax professionals who work diligently to achieve positive outcomes and bring peace of mind. However, some reviewers noted issues with inconsistent communication, unhelpful consultants, and a lack of resolution regarding their tax debts. A few people also mentioned unexpected fees and ongoing financial difficulties despite paying for professional assistance. Some customers felt unsupported as their cases dragged on without proper updates or satisfactory results from their assigned representatives.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable in resolving tax issues,... See more

Service

Reviewers highlight positive aspects of service, noting that people experienced great communication,... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were knowledgeable,... See more

Response time

People report positive experiences with response time, noting that reviewers appreciated the prompt replies... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration that despite paying for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tax Defense Network helped me to get through a difficult financial period of my life where I had gotten sideways with the federal government with taxes. My only complaint is the app that is used for c... See more

Company replied

Rated 5 out of 5 stars

Tax defense network was very professional. And was able to accomplish getting me locked into a reasonable payment plan. I highly recommend this company.Their team was very helpful. The team I worke... See more

Company replied

Rated 5 out of 5 stars

Our experience was successful. The whole team was very helpful and responded back asap. They kept us informed during the process. Our case was successfully because of a team that was committed, consis... See more

Company replied

Rated 5 out of 5 stars

Tax Defense Network did an amazing job for me! The assigned tax professional to my case was exceptional and always professional, very responsive and quick to complete things efficiently. I am extreme... See more

Company replied


Company details

  1. Tax Advisor
  2. also in
  3. Accounting Firm
  4. Financial Consultant

Written by the company

Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

625 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(625)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Company to Work With

I put off making this call for so long because I thought it was going to be a hassle and embarrassing. Every single person I spoke with from this company went above and beyond to help me and set my mind at ease! Everyone was nothing short of amazing and they did 100% everything they told me they would do.

April 23, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to hear we've lifted burden from your shoulders! Thank you for choosing our team to assist you with your tax matters.

Rated 1 out of 5 stars

Do not go near this company

I have a very difficult situation with taxes/IRS. I was sold a big bill of goods - "we have contacts with revenue officers, we will get your penalties removed, and lower your interest rate". Charged me $10,500. All I got was a payment plan with the IRS which I could have set up for $0. Terrible overselling, zero value.

November 13, 2025
Unprompted review
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Reply from Tax Defense Network

We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.

Our team takes your feedback very seriously and would be happy to speak with you about this further.

Please feel free to contact us at tdncares@taxdefensenetwork.com for further assistance.

We hope to hear from you!

Rated 5 out of 5 stars

Lori Fergusun is the best!…

My rep was Lori Fergusun and she was amazing. She was patient, never made me feel stupid for being behind, answered all my questions, and negotiated a fair repayment plan. I give her my highest recommendation.

October 30, 2025
Unprompted review
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Reply from Tax Defense Network

It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

They are extremely helpful and precise-…

They are extremely helpful and precise- they explain everything in detail if you have questions. They help you from start to end also and are very kind! Thank you!

January 15, 2026
Unprompted review
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Reply from Tax Defense Network

We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your service experience.

Rated 5 out of 5 stars

Excellent Organization

I got a positive result due to all of the hard work done by Tax Defense Network. I didn't think anything would reduce my stress, but working with them helped a lot. The person assigned to me was kind, honest and really seemed to have my best interests at heart. I would definitely recommend them to anyone having tax difficulties.

April 3, 2026
Unprompted review
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Reply from Tax Defense Network

Thank you for taking a moment to highlight your experience with our Tax Defense Network team. It's been a pleasure working with you!

Rated 5 out of 5 stars

I have used Tax Defense Network twice…

I have used Tax Defense Network twice and they have been amazing in follow up and customer service. This time as was pared up with an amazing Lady named Veronica Sotomayor. She is amazing in her her people skills and knowledge of Tax process consideration as they help you to work with the IRS. Thanks to Veronica and her Legal Team. I highly recommend them!! Thanks Ed

April 3, 2026
Unprompted review
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Reply from Tax Defense Network

We are happy to be your consistent choice of tax service specialists! Thank you for your business and this wonderful rating for our Tax Defense Network team.

Rated 5 out of 5 stars

Super friendly and helpful

Super friendly and helpful, and quick to find a solution for our problem

April 6, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to have been able to provide you with such a quick and supportive experience. Thank you for choosing our team to assist you!

Rated 2 out of 5 stars

It tortures me to leave two stars for…

It tortures me to leave two stars for tax prep because the tax preparer works for the IRS. Horrible used car bullshit sales, damage control is a hack. Lied to. Don't waste your time. It's a basic quick dime bait and switch piss on your back and tell you its raining experience.

April 1, 2026
Unprompted review
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Reply from Tax Defense Network

We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.

Our team takes your feedback very seriously and would be happy to speak with you about this matter further.

As we're unable to identify you based on the information provided, we'll ask that you contact our team at tdncares@taxdefensenetwork.com for further assistance.

We hope to hear from you!

Rated 5 out of 5 stars

Communication and let me know everytime…

Communication and let me know everytime something happened with my acct

March 31, 2026
Unprompted review
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Reply from Tax Defense Network

It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

Great customer service

Great customer service, quality information

March 30, 2026
Unprompted review
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Reply from Tax Defense Network

We appreciate you taking a moment to rate our team and services. Thank you for choosing Tax Defense Network to assist you with your tax concerns!

Rated 5 out of 5 stars

Great customer service and attentive to…

Great customer service and attentive to clients financial difficulties. Courteous and understanding staff

March 30, 2026
Unprompted review
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Reply from Tax Defense Network

We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!

Rated 5 out of 5 stars

Siedah was great at navigating my…

Siedah was great at navigating my complex backed tax issue on top of fraudulent activity someone commited using my ssn. I was given regular updates and guidance through out the process.

March 2, 2026
Unprompted review
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Reply from Tax Defense Network

We're happy to hear we've lifted burden from your shoulders! Thank you for choosing our team to assist you with your tax matters.

Rated 5 out of 5 stars

They did a great job taking care of my…

They did a great job taking care of my back tax problem. Additionally, Jennifer was great at getting all my tax returns done in a timely manner and getting me the best return possible. I was use TDN and Jennifer Ringstaff for any future tax issues or filings.

December 1, 2025
Unprompted review
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Reply from Tax Defense Network

We're happy to have been able to provide you with such a supportive experience. Thank you for choosing our team to assist you!

Rated 3 out of 5 stars

Took a long time but Steven saved the day!

Over all experience we so, so, given it took three different people to get it to the finish line and over a year to complete… But I will say Steve H was awesome! He was responsive, articulate and got the job done! Steven would have gotten 5 stars for sure!

March 10, 2026
Unprompted review
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Reply from Tax Defense Network

Thank you for taking a moment to rate our team and services. We appreciate your business and are happy to have provided a satisfying outcome for your tax matters.

It appears we have an opportunity for improvement, and we will definitely aim to integrate this feedback into our processes.

Thank you again for your business!

Rated 5 out of 5 stars

Our Experience was a Big Success

Our experience was successful. The whole team was very helpful and responded back asap. They kept us informed during the process. Our case was successfully because of a team that was committed, consistent, and persistent. We do appreciate everyone who made up this team. Thank you and we are very satisfied! We give this company 5 stars .

March 3, 2026
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

This company did a wonderful job

This company did a wonderful job settling my IRS tax situation. I highly recommend their service. Ms Rivera was very helpful and polite.

March 4, 2026
Unprompted review
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Reply from Tax Defense Network

It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!

Rated 4 out of 5 stars

Tax Defense help me resolve my back taxes

Tax Defense help me resolve my back taxes. They worked very hard in my behalf with the state and federal government. Jennifer was amazing she answered every question in great detail,she always responded day or night and got right back to me. Thank you Jennifer for all the hard work to resolve and make the payments so I could still afford to live.

February 27, 2026
Unprompted review
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Reply from Tax Defense Network

Thank you for this great review for our Tax Defense Network team! It's been a pleasure working with you to address your tax concerns.

Rated 5 out of 5 stars

Very satisfied with the way the company…

Very satisfied with the way the company handle things. communication was great

February 25, 2026
Unprompted review
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Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

Glad I chose Tax Defense Network

I chose Tax Defense Network to help me resolve some IRS debt issues. Bill Morris was not only knowledgeable but a great advocate. I couldn't be happier with the outcome

February 23, 2026
Unprompted review
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Reply from Tax Defense Network

It is truly a pleasure to see we've left such a positive impression on you. Thank you for your kind words and for choosing our team to assist you with your tax matters!

Rated 5 out of 5 stars

Professional Results

Patient, professional and thorough - William Morris with Tax Defense Network provided excellent service

February 22, 2026
Unprompted review
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Reply from Tax Defense Network

We're thrilled to hear your representative made this such a positive experience for you! Thank you for taking a moment to highlight your experience with our Tax Defense Network team.

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