Tax Driven Accountants Reviews 1,086

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, efficient, and professional, often highlighting their ability to explain complex tax matters clearly. Many appreciate the seamless and stress-free process for their accounting needs, with the company providing excellent service and support. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies and a lack of consistency. A few people mentioned dissatisfaction with the time it took to transfer records or receive responses, and some customers expressed concerns regarding billing.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting thoroughness, expertise, and efficiency. Many... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many reviewers highlight that everything is clearly... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced very poor communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Jonathan at Tax driven Accountants Widnes and Heswall branch for a few years now. Jonathan’s style is informative and extremely helpful as I learn more about tax as a limited Compa... See more

Company replied

Rated 5 out of 5 stars

A brilliant service once again from Dafydd and the team again. Thanks to Catrin at the Colwyn Bay office for being so helpful and efficient. I would highly recommend Tax driven accountants for any tax... See more

Rated 5 out of 5 stars

Catrin is very efficient and also very patient. She handles our tax affairs efficiently and promptly nothing that we ask of her is to much trouble and is always dealt with as soon as possible.... See more

Company replied

Rated 5 out of 5 stars

Our annual visit with Tax Driven is always smooth and completely worry-free, thanks to their outstanding support throughout the year. They send timely prompts and reminders about what needs doing and... See more

Company replied


Company details

  1. Accountant
  2. Accounting Firm
  3. Bookkeeping Service
  4. Payroll Service
  5. Tax Advisor
  6. Tax Preparation

About Tax Driven Accountants

Written by the company

The accountancy and tax service for small businesses and taxpayers.

We are more than just your accountant.

Our core values: We have fixed competitive fees, agreed with you in advance. Reducing your tax to the lowest level in accordance with UK tax laws. Offering a personalised service in our local offices or digitally nationwide. Tax investigation insurance is included as standard for peace of mind. We are driven to make you succeed!

Locations


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Very pleasant and knowledgeable

I have only been with Tax Driven for a short period, but from the time I have been with them they have been very good.

September 23, 2025
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Reply from Tax Driven Accountants

Many thanks for your review, Rick!

Rated 5 out of 5 stars

Dafydd and Jonathan are amazing totally…

Dafydd and Jonathan are amazing totally helpful very patient, also really helped my tax to be more efficient. A million times better than any accountant I have ever used before. Recommended

September 29, 2025
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Reply from Tax Driven Accountants

Thank you so much for taking the time to leave an excellent rating, Helen.

Rated 5 out of 5 stars

Great service

Great service, helpful and friendly staff.

September 19, 2025
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Reply from Tax Driven Accountants

We are incredibly grateful that you took the time to leave us a 5-Star review, Andrew. Thank you.

Rated 5 out of 5 stars

knowledge,professional,understanding,helpful.

A simple and thought out tax procedure that makes your tax return appointment easy to understand, staff are well trained and know how to handle your tax affairs.

August 21, 2025
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Reply from Tax Driven Accountants

Thank you very much for your 5 star review, Howard.

Rated 5 out of 5 stars

Positive Experience

I found the staff of this company to be very efficient, courteous and helpful. Any questions were answered promptly and in a way I could understand.
I definitely recommend their business and will not hesitate to use their service again.

July 27, 2025
Unprompted review
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Reply from Tax Driven Accountants

Thank you for your excellent review!

Rated 5 out of 5 stars

Top Top service

Second time I have been here, fantastic service very professional and polite can’t fault them at all will definitely be using them next year A****

July 24, 2025
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Reply from Tax Driven Accountants

Thank you so much for taking the time to leave an excellent rating, Matthew.

Rated 5 out of 5 stars

Really helpful an made me feel happy…

Really helpful an made me feel happy and confident about the whole process of tax returns

June 13, 2025
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Reply from Tax Driven Accountants

Thanks so much for sharing your experience with us, Lee. We hope to see you again soon.

Rated 5 out of 5 stars

Great support Heather in Prestatyn and Peter online…

Heather in Prestatyn and Peter online were really good, clear in their communication, knowledgeable and friendly. Most importantly they helped bring my tax bill down.

July 4, 2025
Tax Driven Accountants logo

Reply from Tax Driven Accountants

Thank you so much for taking the time to leave an excellent rating, Susie.

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