Tax Driven Accountants Reviews 1,086

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, efficient, and professional, often highlighting their ability to explain complex tax matters clearly. Many appreciate the seamless and stress-free process for their accounting needs, with the company providing excellent service and support. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies and a lack of consistency. A few people mentioned dissatisfaction with the time it took to transfer records or receive responses, and some customers expressed concerns regarding billing.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting thoroughness, expertise, and efficiency. Many... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many reviewers highlight that everything is clearly... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers experienced very poor communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Jonathan at Tax driven Accountants Widnes and Heswall branch for a few years now. Jonathan’s style is informative and extremely helpful as I learn more about tax as a limited Compa... See more

Company replied

Rated 5 out of 5 stars

A brilliant service once again from Dafydd and the team again. Thanks to Catrin at the Colwyn Bay office for being so helpful and efficient. I would highly recommend Tax driven accountants for any tax... See more

Rated 5 out of 5 stars

Catrin is very efficient and also very patient. She handles our tax affairs efficiently and promptly nothing that we ask of her is to much trouble and is always dealt with as soon as possible.... See more

Company replied

Rated 5 out of 5 stars

Our annual visit with Tax Driven is always smooth and completely worry-free, thanks to their outstanding support throughout the year. They send timely prompts and reminders about what needs doing and... See more

Company replied


Company details

  1. Accountant
  2. Accounting Firm
  3. Bookkeeping Service
  4. Payroll Service
  5. Tax Advisor
  6. Tax Preparation

About Tax Driven Accountants

Written by the company

The accountancy and tax service for small businesses and taxpayers.

We are more than just your accountant.

Our core values: We have fixed competitive fees, agreed with you in advance. Reducing your tax to the lowest level in accordance with UK tax laws. Offering a personalised service in our local offices or digitally nationwide. Tax investigation insurance is included as standard for peace of mind. We are driven to make you succeed!

Locations


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

First class service!

I have been using Jonathan at Tax driven Accountants Widnes and Heswall branch for a few years now. Jonathan’s style is informative and extremely helpful as I learn more about tax as a limited Company (as converted from sole trader 18 months ago)
I wouldn’t use anyone else in the future and would highly recommend to anyone looking for a professional approach and seamless process towards your accounts and accounting.
Can’t praise highly enough!

May 6, 2025
Unprompted review
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Reply from Tax Driven Accountants

Thank you so much for taking the time to provide feedback, Tony. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Rated 5 out of 5 stars

Great service again

Great service again, like every year.

May 9, 2025
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Reply from Tax Driven Accountants

Thank you so much for taking the time to leave us a 5-star review, Adam.

Rated 5 out of 5 stars

Accountants

Really helpful and answered all my questions

May 8, 2025
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Reply from Tax Driven Accountants

Thank you so much for taking the time to leave us a 5-star rating, Danny - it's much appreciated!

Rated 5 out of 5 stars

Fantastic experience

I’ve had a fantastic experience working with Tax Driven Accountants. Their team is professional, knowledgeable, and always responsive to any questions I have. They’ve handled my accounting and tax needs with precision and care, providing clear guidance and helping me stay organized throughout the year. I truly appreciate their attention to detail and commitment to delivering excellent service. Highly recommended for anyone looking for reliable and trustworthy accounting support!

May 1, 2025
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Reply from Tax Driven Accountants

Thank you so much for this 5-star review, Catalina. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff

May 6, 2025
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Reply from Tax Driven Accountants

Thank you so much for your 5-star review, John! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Very efficient staff

Very efficient staff, very friendly and I am really happy with their service. Thanks to all the staff.

May 6, 2025
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Reply from Tax Driven Accountants

We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you, Beryl.

Rated 5 out of 5 stars

Happy service

Great efficiency
They really care about their customers

May 2, 2025
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Reply from Tax Driven Accountants

Thank you for the 5-star rating, Vitor.

Rated 5 out of 5 stars

Very efficient, speedy, personable service.

Very efficient, well prepared and speedy, good service and accommodating to late info and a change of time for meeting, personable attention.

May 2, 2025
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Reply from Tax Driven Accountants

Thank you so much for this 5-star review, Paul. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Always Great working with the team and…

Always Great working with the team and putting my trust into their experience and expertise.Never fail Thank you 👍🏼

April 25, 2025
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Reply from Tax Driven Accountants

Thank you so much for taking the time to leave us a 5-star rating, Gareth - it's much appreciated!

Rated 5 out of 5 stars

Helpful

Helpful, polite and very professional,and most importantly, another year of accounting done,thank you.

May 1, 2025
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Reply from Tax Driven Accountants

We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you, Nigel.

Rated 5 out of 5 stars

face to face meeting

well explained meeting with a nice member of staff

April 30, 2025
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Reply from Tax Driven Accountants

Thank you so much for your 5-star review, Paul! We will share this with the team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Pleasure to deal with

Jonathan at the Widnes branch is a pleasure to deal with, he’s worth his weight in gold

April 30, 2025
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Reply from Tax Driven Accountants

Thank you so much for this 5-star review, Kieran. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Very polite young lady

Very polite young lady. Had everything prepared when we arrived for our appointment and explained everything we asked about.

April 30, 2025
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Reply from Tax Driven Accountants

We are incredibly grateful that you took the time to leave us a 5-Star review. Thank you.

Rated 5 out of 5 stars

Made me feel so relaxed and the help…

Made me feel so relaxed and the help with my shop has been really good and it's been a pleasure

April 30, 2025
Tax Driven Accountants logo

Reply from Tax Driven Accountants

Thank you so much for your 5-star review, Anthony! We will share this with the team to let them know to keep up the amazing work.

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