Taxiyo Reviews 

Booked a transfer from Geneva airport to a hotel in Annemasse. Price was about40 euro cheaper than what the hotel desk quoted for a taxi, so I tried it. Driver was waiting outside arrivals with my name on a board, helped with the bags. Car was clean. Got there in maybe 25 minutes.

Driver in Rome was on time and the car was spotless, but it took support two days to reply when I asked about a child seat, which made me nervous. The ride itself was fine and the price matched the quote.

I was nervous using this facility to book a taxi for our son travelling in Spain but I have to say it worked so well and the online communication was very good. Would definitely use again.

I cannot comment on their actual provision of transfer services because, due to a change in circumstance, we have yet to make a solid booking. I can say though that their efficiency in responding to messages with clear and concise communications was excellent. They answered promptly, provided all information required and genuinely tried to help. I was most impressed.

Quick to respond, easy to modify reservation and on time!

Horrible customer support, or should I say non-existent. I was never able to contact the driver with the number provided. Taxiyo never provided the details of the reservation or a written invoice (e.g. specific vehicle type, details about the reservation).

The taxi we had booked with taxiyo did not show up. We were 2 hours late to our event due to taxiyo. Do not use taxiyo.

I had a complicated transportation plan involving 4 different segments and 2 cars and Taxiyo were absolutely brilliant for arranging and then being able to cope with changed timings. They declared a price and honored it to the letter so everything went surprisingly stress free. This is a bonus when dealing with taxis in non-English speaking countries. Really good service

Had to book a taxi as I was flying in Thailand and wanted to not have to run after taxis at the airport entrance. The driver they assigned was very professional and waited for me at the airport with a tablet having my name written on it.

The driver insisted that he carry my luggage and even opened the door to the car for me. Sittisak Pramnoi had a really clean car, and his service was immaculate. I will definetly use Taxiyo for my future travels

Great Service, they helped us a lot about our customers. The support team is professional and helpful. This is our 5th booking with Taxiyo and all is well.

I requested a ride and paid the required deposit, but Taxiyo never sent a driver confirmation or any update. With no assigned driver and no communication, I had no choice but to cancel. Taxiyo then refused to refund my deposit, even though they failed to provide the service I paid for. This feels dishonest and unprofessional. I would advise others to be cautious when booking with this company.

I booked a taxi with Taxiyo almost two months in advance and paid a deposit. Their own FAQs (points #36 and #37) states that customers will receive a login and password to manage bookings, including cancellations. I never received any login details at all.
When I contacted them directly to cancel, they told me the deposit was non refundable — even though their FAQ #37 clearly states “full refund” for cancellations.
The policies on their website and the responses I received do not match. The lack of the promised login, the contradictory information, and the refusal to honor their own stated cancellation policy make this a very disappointing experience. I cannot and would not recommend this service based on this

The staff was friendly and professional.
Amazing service overall!

Amazing service, would definitely recommend!

Driver arrived on the time and the vehicle was very clean. Thank you to the support team that they answered to our all questions patiently.

Very good, in time, very happy

Reliable even on short notice. Helped me a lot when I was late for a meeting and other taxi services wouldn't take me there

Great customer service and reliable. Helped us a lot when we visited Egypt and wanted to avoid getting scammed by the local taxi drivers.

So I totally agree with other reviewers, the company works like a scam. They offer to find a driver, ask for pre-payment, and then nothing. Even if they cannot find a driver, they charge money. What for? So they can show that they CAN find even if they CANNOT do this. This isn’t honest! Don’t trust them.

Taxiyo.com is a total scam. I booked their service and they never confirmed the driver. When I re asked close to the service date for a driver confirmation they said that had an issue in their system and asked for a 300% price rise. I asked for a refund which they never issued.