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Tax Relief Helpers Reviews 

74
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers consistently praise the knowledgeable, highly professional, and patient staff for ensuring that every complex tax process is explained clearly and thoroughly. Consumers frequently highlight the exceptionally helpful customer service, noting that all representatives are always welcoming, incredibly supportive, and genuinely dedicated to assisting people. However, some people mentioned experiencing frustrating communication delays, long hold times, and extended periods without receiving any status updates regarding their ongoing cases. Others expressed deep dissatisfaction with high upfront payment requirements, pointing out that their financial problems remained completely unresolved despite continuous monthly fees.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that reviewers felt supported throughout the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Service

Customers had positive experiences with service, noting that staff members are professional, knowledgeable,... See more

Payment

Reviewers express dissatisfaction regarding payment, stating they were charged upfront fees without receiving... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the quick response time and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I definitely feel like my experience was very professional and prompt in a timely fashion. I was expecting them to lower my amount less than what they offered but they definitely did excellent on lowe... See more

Company replied

Rated 5 out of 5 stars

Michael Reed is exceptional and exudes a level of professionalism that made me feel very important. He was patient, extremely understanding, listened intentionly and went above and beyond the call... See more

Company replied

Rated 5 out of 5 stars

What made this experience great? Ben. I am going through a divorce, stressing with taxes, centering with peace and evolving with empathy, and here come Ben. I called the number Taxquotes, Ben answer... See more

Rated 5 out of 5 stars

My account mgr. Jordan Davis, was very professional and went over the process carefully for me. Sent a followup note to Jordan about a recent IRS update increasing the amount owed and mailed direct... See more

Company replied


Company details

  1. #13 of 14 best companies in Tax Advisor
  2. #5 of 5 best companies in Certified Public Accountant
  3. #3 of 3 best companies in Tax Attorney

Written by the company

Navigate the complexities of tax debt with the expert assistance of BBB accredited Tax Relief Helpers. Established in 2010, our team of tax attorneys, CPAs, and IRS enrolled agents brings over 75 years of combined experience to the table. We've helped countless individuals and businesses resolve tax debt issues, saving them millions of dollars in back taxes. Our team takes the reins, shielding you from the IRS's intimidating letters, threats of liens, and wage garnishment. We'll work tirelessly to stop these harassments, explore tax forgiveness programs, and ensure your back taxes are filed accurately.


Contact info

4.1

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(74)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I’m new with this company

I’m new with this company. I’m sure my rating will change when my case is completed. Steven Densen is the first contact person. He was professional, listened to my concerns, gave me a lot of information.

February 10, 2026
Rated 5 out of 5 stars

Understanding and concern

Very understanding and very thorough explanations of services

February 10, 2026
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Reply from Tax Relief Helpers

Thank you for sharing your experience! We’re so glad you felt supported and well-informed by our team. Providing thorough and understanding service is exactly what we strive for.

Rated 5 out of 5 stars

Good job helping me

Good job helping me

February 6, 2026
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Reply from Tax Relief Helpers

That’s what we like to hear! We’ll be sure to pass your thanks along to the team. We appreciate the support!

Rated 5 out of 5 stars

Good customer service

Good customer service. Employees were helpful.

January 24, 2026
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Reply from Tax Relief Helpers

We love hearing this! Our team works hard to make every visit great, so it’s wonderful to know they were able to help you out. Thanks for taking the time to leave us a review!

Rated 3 out of 5 stars

What do you call TRH Attorneys chained...

It has been 8 months since paying Tax Relief Helpers $16000 and my IRS situation has not changed. My Navy Pension is still being garnished and there is still $30k in IRS Tax Liens on my property. To make matters worse they do not return my calls or give me any updates. They need to be investigated by the California Attorney General

It has been 5 days since TRH's reply below that someone will be reaching out to me today and as usual no one has contacted me In addition, I told them 6 months ago the property was not being sold, we were simply asking a question about possibly selling the property.

I received a call from Dama today. Honestly Dama sounded sincere and I am hoping for the best.

I received no calls from that number last week and I had no VM Messages because if no name is associated with the number, which is case with Dama's number, VM is disabled
I only answered today because I saw it was an LA area code.

I received another call today from Dama letting me know they received a copy of my 2025 Federal Tax Return. Dama also advised that I should reduce Federal Tax withholding on my Navy Pension to offset the continued garnishment. I advised this would only be a bandaid because we were promised TRH would eliminate the garnishment. I am thinking about that recommendation.

I raised them to 3 stars because it appears Dama is doing the best she can do at this point.

January 25, 2026
Unprompted review
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Reply from Tax Relief Helpers

Hello Scott, thank you for bringing this to our attention. We take your feedback seriously, especially regarding the protection of your Navy pension and the status of your liens. We sincerely apologize for the communication gap you’ve experienced; this does not reflect our standards of service. Looking at our records, there was a hold on the case due to the potential sale of a property, but that is no longer the case.

Our leadership team has been alerted to your case. We want to resolve this immediately and provide you with the clear update you deserve. We will be reaching out to you today!

Scott Apologies, it looks like we called you on 1/30 but missed you. There is a voicemail left on your phone 1/30 at 11:18 AM PST!

Rated 4 out of 5 stars

I definitely feel like my experience…

I definitely feel like my experience was very professional and prompt in a timely fashion. I was expecting them to lower my amount less than what they offered but they definitely did excellent on lowering my owed back taxes overall.

January 20, 2026
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Reply from Tax Relief Helpers

Thank you so much for the 4-star review! We are thrilled to hear that you found our team professional and prompt. While we always aim for the lowest possible settlement, the IRS has very strict guidelines—we’re so glad we were still able to achieve an 'excellent' reduction for you. Thank you for trusting us with your case!

Rated 5 out of 5 stars

Very Helpful

They did a great job through the tax process, very helpful

January 28, 2026
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Reply from Tax Relief Helpers

Thank you so much for the kind words! We know the tax process can be overwhelming, so we’re thrilled to hear our team made it easier for you. We appreciate your trust in us!

Rated 5 out of 5 stars

A wonderful Experience

Very nice and professional help. I will definitely suggest Tax Relief Helpers to anyone that needs it.
All departments were OUTSTANDING!

January 20, 2026
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Reply from Tax Relief Helpers

We love hearing this! Helping our clients navigate the complexities of taxes is what we do best, and we’re so glad we could do a great job for you. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Excellent service

I had a great experience with this tax service. Shanique was professional, knowledgeable, and explained everything clearly. My return was completed quickly, and she helped me maximize my refund while staying compliant. Communication was smooth, and I felt confident my taxes were handled correctly. Highly recommend.

January 15, 2026
Unprompted review
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Reply from Tax Relief Helpers

Hi there, thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and that Shanique was professional, knowledgeable, and made everything clear and easy to understand. We’re glad your return was completed quickly and that communication was smooth throughout the process. We truly appreciate your recommendation and are always here if you need anything in the future!

Rated 4 out of 5 stars
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Reply from Tax Relief Helpers

Hi there, thank you so much for your 4-star review! We’re really glad to hear your experience was amazing and helpful. If there’s anything we can do to make it a 5-star experience next time, please don’t hesitate to reach out — we’d love the opportunity to exceed your expectations!

Rated 5 out of 5 stars

Mr. Alonzo was fantastic.

Mr. Alonzo was GREAT!!! He was very knowledgeable and so, so patient. He took his time with me, and he explained everything in simple language that I could understand. I never felt rushed at all. I appreciate him and the rest of the Tax Relief Staffers for all the help that they have given me in straightening out my very complex tax situation. KUDOS!!!

January 8, 2026
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Reply from Tax Relief Helpers

Thank you for the kind words and KUDOS! We’re so glad Mr. Alonzo was able to guide you with patience, clear explanations, and the support you deserved. We appreciate you trusting our team with your tax situation, and we’re here anytime you need us!

Rated 5 out of 5 stars

Everyone

Everyone Dave, Doreen, Harris etc was so helpful and nice

January 8, 2026
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Reply from Tax Relief Helpers

Hi there, thank you so much for the kind review! We’re really happy to hear that Dave, Doreen, Harris, and the rest of our team were helpful and nice. We truly appreciate you choosing us and we’re here anytime you need us!

Rated 5 out of 5 stars

My account mgr

My account mgr. Jordan Davis, was very professional and went over the process carefully for me.

Sent a followup note to Jordan about a recent IRS update increasing the amount owed and mailed directly to me.

December 16, 2025
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Reply from Tax Relief Helpers

We are happy that our professionals are helpful to you!

Rated 5 out of 5 stars

They are keeping me informed about my…

They are keeping me informed about my case and letting me know how and what they are doing for me and what I need to do if I need anything

December 4, 2025
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Reply from Tax Relief Helpers

Thank you so much for your kind feedback! We’re glad to hear that our team has been keeping you informed and clearly explaining each step of your case. Communication and transparency are very important to us, and we’re always here if you need anything along the way. We truly appreciate your trust in us!

Rated 2 out of 5 stars

No status update of case yet?? Been a few months now?

My husband started the process but haven't heard anything for months not even a status update? But yet the deduction payments are always coming out on time. I know the government shutdown was going on but still we would at least like a status update on what's going on with his case?

November 23, 2025
Unprompted review
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Reply from Tax Relief Helpers

Hi there,

Thank you for taking the time to share your concerns. We genuinely want to help, but we have not been able to locate your husband’s case in our system based on the information provided. We also reached out through Trustpilot’s “Find Reviewer” tool but did not receive the details needed to verify the account.

Please reach out to us directly at (800) 985-8970 with the name, phone number, or email used during enrollment. Once we have that, we can immediately review the case and provide a full status update.

We never want a client to feel uninformed, and we’re committed to making sure you have clear updates and answers. We look forward to getting this resolved quickly once we’re able to verify the account.

Rated 5 out of 5 stars

Help is on the way.

Great customer service very informative and answered all my questions.

October 21, 2025
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Reply from Tax Relief Helpers

Thank you so much for your 5-star review! We’re delighted to hear that you had a great experience with our customer service team. Providing clear information and answering every question is a big part of what we strive for. We truly appreciate your trust in Tax Relief Helpers!

Rated 5 out of 5 stars
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Reply from Tax Relief Helpers

Thank you so much for your 5-star review! We’re thrilled to hear that our team made the process easy for you. Making things simple and stress-free for our clients is always our goal. We truly appreciate your trust in Tax Relief Helpers!

Rated 4 out of 5 stars

It was easy and professional

It was easy and professional

October 21, 2025
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Reply from Tax Relief Helpers

Thank you for your feedback! We’re glad to hear that you found our process easy and professional. We’re always striving to provide a 5-star experience, so if there’s anything we could’ve done to make your experience even better, we’d love to hear your thoughts. We truly appreciate the opportunity to assist you!

Rated 5 out of 5 stars

Very helpful

Mr. Ben Fargo a very nice man, comfortable to talk to he seems like he is willing to help me and my husband

October 20, 2025
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Reply from Tax Relief Helpers

Thank you so much for your kind words! We’re so glad to hear that working with Ben has been such a comfortable and positive experience for you and your husband. Our team truly values building trust and providing the support our clients deserve. We’ll be sure to share your feedback with Ben — he’ll be thrilled to know he made such a great impression!

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