Taylor Emmet Reviews 

267
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism, often highlighting the staff for their helpfulness, knowledge, and proactive approach. Reviewers appreciate the efficient communication and prompt response times, which made processes smoother and less stressful. Many felt well-informed and supported throughout their interactions, noting the team's ability to handle complex matters effectively and with care. However, some customers also noted difficulties with communication, experiencing slow responses to emails and phone calls, and delays in their cases. A few people mentioned feeling that their requests were ignored or that the service was inefficient, leading to frustration and wasted time.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers highly recommending the company and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the quick, communicative, and helpful... See more

Response time

People report positive experiences with response time, with many customers highlighting prompt replies to... See more

Customer communications

Customers had ambiguous experiences with contact, with some reviewers finding it almost impossible to contact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Sally Winter at Taylor Emmet highly enough. We were under immense pressure to complete our purchase on incredibly short notice, and Sally handled it brilliantly. Her communicatio... See more

Company replied

Rated 5 out of 5 stars

Taylor Emmet are an amazing professional company! They are reassuring, knowledgeable and do not 'over egg the pudding'! Explaining processes in uncomplicated English and lay out exactly how processes... See more

Company replied

Rated 5 out of 5 stars

A very professional and efficient service by Sally Todd and Elise at Taylor & Emmet. They were always very prompt at replying to phone calls and emails. Effectively chased our buyers solicitor when t... See more

Company replied

Rated 5 out of 5 stars

A very helpful introduction to what was going to happen and what to expect. I was kept informed throughout. When I couldn't speak to someone straight away , I left a message and the call was ret... See more


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Lawyer
  6. Personal Injury Attorney

Written by the company

Taylor Emmet has served people and businesses for more than 150 years and is the largest independent firm in the Sheffield City Region. Built on long-lasting relationships, Taylor Emmet is a trusted firm with a reputation for being approachable, experienced, and able to get the job done. Experts in their field, Taylor Emmet, provide legal services for both businesses and individuals and boast more than 120 legal professionals. The firm has been trusted for generations, which is down to delivering the highest quality legal advice in a timely, honest, and efficient way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

267 reviews

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No recent history of asking for reviews

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4.3

All reviews

(267)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and Efficient

The whole team at Taylor Emmet were extremely helpful all the way through the selling process.
Emails were returned quickly (often late into the night) and when we need advice on a related legal matter, they were keen to help. Will use again.

March 18, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Simon, It is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

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Rated 5 out of 5 stars

The Team at Taylor & Emmet provided…

The Team at Taylor and Emmet provided us with a responsive and professional service with clarity of information and answering of any questions throughout the sale process of our property. We were never in a position of wondering what the status was, as we were kept fully informed. They have been similarly efficient in other matters.
Members of our family have also been clients over many years.

April 9, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning. It is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Flexibility to meet strict deadlines

We were given very strict deadlines to meet for the sale of a retirement living apartment. Taylor Emmet rose to the challenge and completed the sale on time.

March 28, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning David, It is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

My mother has moved twice in the last…

My mother has moved twice in the last Fifteen months and we used Taylor&Emmet for both sales.
The team were absolutely fantastic each time.

May 17, 2024
Unprompted review
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Reply from Taylor Emmet

Hello Susan, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

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Rated 5 out of 5 stars

Great service

Absolutely brilliant service Highly recommend them 5*

May 22, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Moinul, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Great communication and very efficient…

Great communication and very efficient service.
Ross Ward was extremely helpful throughout the whole sales process. Will definitely use again.

May 1, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Peter, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Really helpful from the start

Really helpful from the start. Nothing was too much trouble. Happy to provide us with hard copy papers/documents as on line via a smartphone isn’t the easiest.
From accepting an offer on our property at the end of January to moving in to our new home at the beginning of April is testament to their customer focussed approach.
Thanks TE for a great job done.

April 3, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning KAF, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

I have always had my questions answered…

I have always had my questions answered swiftly, and the team was very professional. The support and assistance they provided were essential to conclude the process in the best and fastest way.

March 24, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Cheila, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

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Rated 4 out of 5 stars

The team at T&E dealing with our sale of Park Cottage

The team at T&E dealing with our sale were efficient and helpful and delivered a successful completion. It would have been helpful to have had a short briefing session early on to explain what would happen when/at what intervals. Not knowing made us (probably unnecessarily) nervous in the early stages as to whether T&E were not "on it".

May 28, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning,
Thank you for the feedback on your recent experience of Taylor Emmet. We do pride ourselves on our high customer satisfaction rate.

If you would care to contact us and provide a little more detail we would really like to look into it further for you info@tayloremmet.co.uk or visit http://www.tayloremmet.co.uk/index.php/contact-us

Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Everything went well

Everything went well on our side. Although it took a while not through our fault.

April 12, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Anne, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Always kept in the loop with regular updates

Lindsey and Danielle were great to work with and responded to any queries almost immediately. I always felt I was kept in the loop making the house moving process relatively stress-free.

May 24, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning John, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Excellent Experience

Taylor Emmet dealt with the conveyancing of our previously rented property in conjunction with Redbrik who handled the sale. The whole process from putting it on the market to completion was stress free and only took two months. After hearing horror stories of house sales taking ages to complete, we are extremely pleased with the service we received.

May 3, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to the conveyancing team.
Kind regards,
Taylor Emmet

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Rated 5 out of 5 stars

Really happy with the service provided…

Really happy with the service provided for during our residential conveyancing provided by Jacob Farrall. We sold our house and purchased one using Taylor and Emmet, the level of service provided for both sale and purchase was excellent. Jacob got back to us really quickly and answered a lot of our questions, assisted with helping us with our purchase and went the extra mile to make sure we completed on the day we needed to. Thank you very much and we will use again!

May 3, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Josh. It is great to hear such positive feedback. Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Good communication and clientele relationship

We found the conveyance team at Taylor & Emmet to be highly-professional, attentive and efficient.

They kept us well informed throughout the whole procedure of purchasing our property.

Their excellent knowledge, experience and guidance enhanced a smooth and stress free transition from beginning to end.

The team actively listened and acted upon every wish. All questions were promptly responded to with friendly, caring advice and supportive of any concerns. Everything was explained clearly within the
documentation.

We would highly-recommend ‘Taylor Emmett conveyance Team’ to anyone, as you will be in good hands. They took care of everything with such refreshing professionalism with an added bonus of knowing they have your best interest at heart. They do whatever it takes to make the process happen as smoothly as possible.
We cannot thank Sarah and Sally enough for their sincerity and guidance. It was a pleasure to have Sally Winters team help us get our home.

S & J

February 27, 2024
Unprompted review
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Reply from Taylor Emmet

Good morning Stephen. It is great to hear such positive feedback. Thank you so much for taking the time to leave us a 5 Star review
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Excellent service on conveyancing

Yet another great experience with Taylor Emmet, this time handling a property sale. The Dronfield-based conveyancing team were excellent in terms of communication, with clear explanations and prompt replies to any questions. Everyone at TE throughout was friendly and made the whole process appear so smooth. Highly recommend them.

March 28, 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Paul, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Exceptional conveyancers

Ellena and Sarah were absolutely fantastic - so efficient and communicative! They made my first house purchase feel as seamless as possible and I felt like I was in very safe hands. We completed 3 months from the date of my offer being accepted, which was so much quicker than I anticipated. I can't thank you enough for all your help, Sarah Gaunt's team!

March 22, 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Jasmine, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Ellena and Sarah.
Kind regards,
Taylor Emmet

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Rated 5 out of 5 stars

Excellent company for conveyancing

Our leasehold apartment sale with potential building safety issues was handled by Taylor Emmet. Our conveyancer, Jessica, was always prompt in answering questions and did what she promised on every occasion. We had the usual scenario of a very unresponsive and difficult to deal with property management company (Firstport) but Jessica was tenacious in getting the information and documents required from them. I would definitely recommend Taylor Emmet and would certainly used them again for a property transaction.

February 20, 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Richard, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback. We will pass on your feedback to Jessica.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Customer Service was excellent Customer Service was excellent. The delivery was bang on time with exceptionally scrutinised information. I am a satisfied customer.

Customer Service was excellent. The delivery was bang on time with exceptionally scrutinised information. I am a satisfied customer.

February 15, 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Bart, thank you so much for taking the time to leave us a 5 Star review. We love reading such positive feedback :)
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

A big thank you to Neil Riley and team…

A big thank you to Neil Riley and team for all their support with my sales conveyancing.

Despite some curved balls along the way, Neil's calm approach, re-assurance and expertise throughout allayed any concerns. The same professional approach was experienced with his Assistant, Anna, for the final stages of exchange / completion resulting in a successful sale.

Would highly recommend.

March 7, 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

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