Taylor Lucas Partnership Reviews 

755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and friendly, making the process clear and easy to understand. Many people appreciated the excellent customer service and the patient, reassuring approach taken by advisors. Reviewers found the overall service and user experience to be seamless, straightforward, and efficient, often highlighting the lack of pressure to take additional services. Customers consistently noted that everything was clearly explained, allowing them to make informed decisions and feel confident throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, professional, and helpful.... See more

Service

Clients share positive opinions on service, consistently praising the excellent and highly professional... See more

User experience

Customers had positive experiences with user experience, finding the process much easier and more... See more

Customer service

People report positive experiences with customer service, highlighting the clear, friendly, and helpful... See more

Booking process

Reviewers express satisfaction with the booking process, highlighting its ease and convenience. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the will writing service after a referral was sent to us from a family member. I'm really happy and pleased with the service provided by Charlotte. She went though the whole process and explai... See more

Rated 5 out of 5 stars

I used the free will writing service through my employer. Charlotte Rawlinson was my advisor and she was very knowledgeable, professional and explained the process as we went along. I felt listened to... See more

Rated 5 out of 5 stars

Erin was lovely and professional and helped make this process super clear. All my questions were answered, and I cannot recommend their approach enough. This subject can be bewildering and of a sensit... See more

Rated 5 out of 5 stars

Not normally one to write reviews but I wanted to thank you for the excellent service i received in preparing my will. The process was clear and handled with great care throughout. These decis... See more


Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(755)

286 reviews in the last 12 months

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Rated 5 out of 5 stars

Wills made simple

The whole process was detailed and explained in a way that a first timer like myself could understand the complexities of writing a will. Finally I have written my will with the help and guidance of Taylor Ryder my advisor who was friendly and supportive throughout. I would strongly recommend using this service.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Amanda was very efficient. She made the process straightforward and easy to understand. Thanks again!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Comprehensive and professional will…

Comprehensive and professional will writing service.

Our wills were drawn up by the Taylor Lucas Partnership and we were very happy with the process as a whole. Jonathan was our adviser and was very helpful and patient throughout the process. Would highly recommend.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Jonathan at…

Excellent service from Jonathan at Taylor Lucas. Explanations were very clear and questions answered comprehensively. Never felt pushed into a decision. Meetings were always on time and to the point.We would highly recommend Taylor Lucas.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

From start to finish the will writing service was very slick, professional and informative.

Lovely people to work with on this important document, especially Charlotte, who was a joy to work with.

May 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Contact regarding a Will

We made contract regarding a Will. The communication was fabulous, every stage of the process was explained and the process was very straight forward, we were not afraid to ask the questions we wanted. Amanda talked us through the Will and also provided us with the opportunity to look into other important areas which we had been thinking about. Thank You - job well done

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

I can highly recommend this company for…

I can highly recommend this company for will writing and advise.
I initially had a telephone conversation after filling in a form and everything was straight forward.
My consultation woth Taylor was very quick, easy and everything was explained to me. Nothing was too much trouble when querying the process.
Genuine 5*

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic support

Fantastic support, Jasmine was great, she explained everything so well made it all seem so straightforward & simple. Fully recommend them.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Free will writing service - excellent

We were referred by a friend for the free will writing process and it couldn’t have been simpler! We finalised the will within 2 telephone appointments and found the communication excellent. Everything was explained clearly and I really couldn’t believe it was free!

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from Johnathan

Great service from Johnathan! Very friendly and knowledgeabl. He explained the process clearly from start to finish. The whole experience was swift and extremely positive. Highly recommended!

April 13, 2026
Unprompted review

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