Taylorroofs Reviews 66

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of work provided. Many highlight the professionalism and helpfulness of the staff, noting their efficiency and clear communication from initial contact through to project completion. People appreciate being kept informed at every stage and the thoroughness of the work. However, some customers were not happy with the communication regarding scheduling and the tidiness of the work site, mentioning instances where they had to clean up after the job. A few other people also felt that the contact process was not always smooth, and there were isolated reports of unprofessional behavior from some team members.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of... See more

Customer communications

Consumers find contact to be ambiguous. Many reviewers praise the exceptional service and constant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted Taylor Roofs as was concerned about a sudden roof leak. Survey was arranged very quickly and surveyor reassured me that roof was in good condition and only a small repair was required. Servi... See more

Rated 5 out of 5 stars

Quoted for new roof, 2 weeks later work. Started, 4 days later work completed. At all stages I was kept informed, including the arrival of the scaffolding and skip. Skip removed final day of job and s... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Before getting in touch with Taylor Roofs, we had water pouring into our living room - not exactly the feature we were going for! From the initial quotation through to the guys turning up... See more

Rated 5 out of 5 stars

The process from the initial quote, two flat roofs and new ridging, to job completion was seamless. Taylor roofing arranged for a skip delivery which ensured that our property was tidy at the e... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Flat roof overlay with added insulation.

The work was carried out by Kian, William and a young chap whose name I didn't pick up (sorry). They communicated well, were polite, efficient, respectful of the property and kept me informed throughout. I had initially accepted a quote following a survey by Mark, again done efficiently and politely, and explaining things to someone who knows nothing about roofs. I asked for many photos at the end and received them, and Lucy called me post-completion to check I was satisfied. I have already made enquiries about further work in the months ahead. I am happy to say that Taylor were everything I hoped they would be. Highly recommended.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Shed roof repair first class


Blair arrived alongside Craig to re felt my garden shed. They arrived promptly, confirmed the work to be done and got on with the job. Blair even went above and beyond to ensure a robust job. They were efficient, tidy and provided an excellent quality of work. I would recommend this company and was very happy with the end product.

March 3, 2026
Unprompted review
Rated 2 out of 5 stars

Unimpressed.

We had them out to repair a leaking gutter, clean the rest of the guttering, and carry out slate and ridge repairs. I had to call them back three times before the gutter finally stopped leaking.

They also failed to clean all the guttering as agreed. I later found the box valley gutter had not been cleaned and there were ridge brackets left discarded in the valley, which I now have to remove myself.

On top of that, the scaffolders were foul-mouthed and were arguing with each other on site. Overall, very unimpressed.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, professional company

From the very beginning I was impressed by Taylor Roofs. John the surveyor came out and thoroughly inspected the issues I was having with my roof and was very friendly and helpful. I'd had surveyors from other companies out who had guessed what the issues were so was pleased to find out exactly what was required. The roofers then came out with a couple of weeks and carried out the repairs professionally and to a good standard. Will use again and recommend to anyone.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Taylor Roofs were recommended to us by…

Taylor Roofs were recommended to us by our daughter, who was very pleased with her new roof and the professional way the job was completed on time. We are also pleased with the repair work and the removal of the Chimney. The lads were great, explained what stage they were at and always polite.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended Taylor Roofs and…

I was recommended Taylor Roofs and reached out to them to resolve an issue I was experiencing with my roof. From first point of contact to completion, the service was exceptional.
The communication from all staff members was first class throughout the whole process. The overall cost was very reasonable and they delivered a quick and effective solution. I was very impressed and strongly recommend their services, and will continue to keep using them in the near future. Overall first class in every aspect.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional company

Very professional company. Great communication, they turn up on time & carry out the work in a highly professional manner. No hesitation to recommend them based on my own experience.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Contacted Taylor Roofs as was concerned…

Contacted Taylor Roofs as was concerned about a sudden roof leak. Survey was arranged very quickly and surveyor reassured me that roof was in good condition and only a small repair was required. Service was excellent and was kept in contact from start to finish. Appreciated a small piece of work being done at a very reasonable cost.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Professional from initiation to sign off.

Great interaction from approaching them to sign off of the work. Quality is great and the workmen were very communicative. Very professional in all aspects of process including back office. This is the second time I’ve used Taylor roofs and very happy to recommend.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience from start to finish

We moved into an older property earlier this year and contacted Taylor Roofs as we knew we needed a Velux window replaced, we figured whilst getting the quote we would ask for an inspection to be done to get an idea of any other issues. Staff presented an easy to follow quote highlighting the areas of concern alongside photos of the issues needing rectified. We were kept informed each step of the way from first contact to completion of the works. Crew were prompt on the days that work was being undertaken and allowed us to carry on with our day-to-day with minimal interruption. Overall a great experience, particularly this close to the holidays!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Was happy with Thorough and professional service

Was happy with the service and thorough work from 2 different quotes then a 3rd after I had asked for further work to be arranged. Accommodated my requests and the lads who completed the work were also very helpful, showing photos of work completion on request and overall just good guys . Would use again

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service with helpful and courteous interactions throughout. Quotations, invoices and receipts all provided in a timely manner. Flexibility regarding timing of visits.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Company

From start to finish Every thing went really well with Taylorroofs. I have taken out a service plan and would recommend it to all. I would have no hesitation in recommending Taylorroofs to anyone looking for a roofing company

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good workmanship

The problems with the roof were fixed to a good standard and all at the time and date specified. The roofers were helpful and answered any questions I asked. I have already recommended them to my brother.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from enquiry to completion

We are really highly satisfied with the work completed on my mother's garage roof. The guys were great and highly skilled.
They kept my Mum up to date with all the work and showed her photos of the progress. The office staff kept us informed and communicated very well with us.
We highly recommend Taylor Roofs for a highly quality job. They even tidied up after themselves! I was sent out to sweep up but it had already been done. That doesn't happen very often!!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Customer service excellent and team visited the next day to carry out roof repairs.
Very happy with the standard if work and follow up call.

Highly recommended!

October 21, 2025
Unprompted review

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