Taylor Chartered Surveyors Reviews 

871
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the helpful and friendly staff who make the process smooth and straightforward. Many people appreciate the quick response times and rapid delivery of reports, with valuations frequently provided within 24 to 48 hours. Reviewers also find the pricing to be very reasonable and competitive, offering great value for money. However, some customers also noted occasional issues with appointment management or communication, including last-minute cancellations or delays in receiving responses to complaints.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its efficiency, speed, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the efficiency and speed... See more

Price

Reviewers highlight positive aspects of price, consistently finding it to be very reasonable and affordable.... See more

Value for money

Reviewers consistently express satisfaction with the value for money, highlighting that the price is very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

871 reviews

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No recent history of asking for reviews

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4.9

All reviews

(871)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

They are very efficient and quick

They are very efficient and quick.
I call them for the valuation- they act very fast.
Send me a quotation straightway. The price is very reasonable. The valuer came within a couple of days . And next day got the outcome.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. I contacted a few different companies regarding a HTB survey that i needed on my property i was selling. Taylor Chartered Surveys were the cheapest and most productive with completing this survery as well as comunicating everything back to me. Once the survey was completed all the information was sent over the following day. Thank you. Highly reccomended to anyone with HTB properties. (UK)

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Cancelled the inspection 15 minutes before

They cancelled an inspection 15 minutes before they were due to arrive, due to an emergency.

Whilst this was frustrating, I know these things can happen.

Disappointingly, I was offered another date 9 days later. When I asked that this be brought forward, given the urgency (this is delaying the sale of my property) and they were the ones that had cancelled on me, it was point-blank refused and offered no alternative other than the delayed date.

I have found another firm and will avoid Taylor Surveyors in future.

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, quick and hassle free valuation for my HTB repayment loan. Surveyor was very friendly and provided the paperwork within 24 hours. My own poor personal admin meant that I needed an updated letter which was sent quickly and without any additional charge. Highly recommended.

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great professional service at a very…

Great professional service at a very competitive price. Elliot arrived on time and was very respectful of our home - offering to remove his shoes. We received our report within 24 hrs. I would absolutely recommend.

May 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Team were excellent from start to finish. Very professional and collaborative. Would highly recommend. Also willing to extend valuation if the sale was delayed

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Valuation Report for Help to Buy Purposes

I contact regarding of the Valuation Report for Help to Buy Purposes.
For the first email to phone call and appointment… everything went very quickly, professional and helpful. Everyone on the team was completely respectful and helpful.
10/10

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and communication

Incredibly helpful and polite staff, made everything very simple and were more than happy to help when my valuation needed an extension. Price was more than reasonable for the level of service.

Highly recommended, definitely my go to for the future!

February 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Thanks!

Quick to respond, good price and fast report turnaround. Recommended!

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Surveyor did not turn up to the appointment did not carry out a survey (physical). Apparently valued the property based on other surveys carried out on the building, not my apartment and did not take into account the ongoing section 20, structural damages and estimated required work and disputes with the freeholder. Issued a valuation for help to buy anyway.
I contacted Taylor chartered surveyors on several occasion only to receive nonsense excuses of a re-schedule and a survey to actually be done. Loads of excuses and now no reply at all. Awful service. Have given them plenty of time and have been very patient. Now I have drawn a line. Avoid. Abysmal service and correspondence. Awful service.... can't event call it that. They didn't actually do anything.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Help to Buy valuation

We used Taylor Chartered Surveyors for our Help to Buy valuation and were thoroughly impressed. The team was professional, prompt, and very reasonably priced. The entire process was seamless, and we would definitely recommend their services.

March 13, 2026
Unprompted review

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