Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
Company replied
After much deliberation of which bag I would buy and several visits back to Northern Ireland, and a few chats with the very helpful ladies in the shop, Agnes ( in plum) became my new friend. I love t... See more
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Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
Amazing service with the best bag
Amazing, quick service with such a beautiful product.
Love this bag
Love this bag! Beautiful and such luxurious leather. Fantastic service and super quick delivery😀.
Lovely bag
Lovely bag which I had been looking at for some time. Was able to order online and collect at the store the next day. The girl in the store was very pleasant and helpful.
I contacted the shop about a Christmas…
I contacted the shop about a Christmas present that I wanted to purchase prior to it closing for the day. The sales person kindly delivered the item to my home on her way home. I find the sales team friendly and very helpful.
Open communication
Open communication. Excellent customer service. Seeing your wife's face on Christmas Day and thinking "yeah, I nailed that one!"
The young lady was very…
The young lady was very helpful,pleasant and nothing was to much trouble to her. Thank you
Great service and advice from everyone…
Great service and advice from everyone in the TY team. This made choosing the style, colour and size easy. And a wonderful experience. I love my bamboo silk skirt. It will be a classic in my wardrobe for years to come.
I have visited and purchased in your…
I have visited and purchased in your shop many times over a number of years and found the members of your team extremely friendly, knowledgeable and kind. Always a pleasure to pop in and not necessarily buying.
Exquisite
The Alice bag arrived on time and beautifully wrapped. But that was nothing compared to the beauty of the bag! Soft, buttery leather with great attention to detail. Love everything about it!
How easy it was to see the offers.
How easy it was to see the offers.
How friendly and helpful the staff were as iI ordered one colour and my daughter said mum wouldn't like that colour and she rang up and it was changed .
Getting one of your bags with 50%…
Getting one of your bags with 50% discount made it so much more affordable
The quality of the leather used in…
The quality of the leather used in their products is unsurpassed and the customer service experience makes sure each customer knows that they are valued
All the staff at TY are fantastic!
All the staff at TY are fantastic. Ordered a bag before remembering I was on holiday when it would arrive. Messaged and within 30 seconds was all sorted to post to arrive when I got back with lots of lovely messages about my holiday too! That's service! Thank you all at TY
Great communication
Great communication. Enabled me to make a purchase online whilst in France using a credit in store and a discount code before the offer ran out. Lovely customer service and needless to say my bag is beautiful.
Thank you
First class
First class, efficient service from the start of the process to the finishing of the process

Reply from Taylor Yates
Lovely, lovely
Lovely, lovely soft leather handbag which I have been thinking about since we visited the shop in Bushmills in July. Prompt and efficient on line service.

Reply from Taylor Yates
Another stunning bag
Another stunning bag. First class service as before. Delighted with my purchase.

Reply from Taylor Yates
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