T.C.Harrison JCB Reviews 

48
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable, friendly, and dedicated staff members who always go above and beyond to provide exceptional support throughout every single stage of the process. People deeply appreciate the prompt communication, technical expertise, and professional attitude displayed during all sales interactions and customer inquiries. However, some customers also noted that the heavy machinery and replacement equipment performed exceptionally well on demanding active job sites. Consumers frequently emphasize the reliable products, rapid delivery times, and entirely smooth purchasing experiences from initial contact to final delivery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members consistently go above and beyond to... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are consistently... See more

Product

People report positive experiences with product, highlighting well-engineered machines, excellent excavators,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

T.C Harrison hooked us up with 2 x 16C machines and they’re a great bit of kit. Louise aka MRS JCB was fantastic throughout and couldn’t do enough to help us out and answer any question we had.... See more

Company replied

Rated 5 out of 5 stars

Always had great service from T C Harrison whether it be buying machines or ordering spare parts. Dan provides great communication throughout the sale process. It's a breath of fresh air when peop... See more

Rated 5 out of 5 stars

I have brought a lot of machinery from T C Harrison over the years and I’ve always got in touch with Dan every time . He’s never let me down on what we’ve agreed, what time scale he says and communica... See more

Rated 5 out of 5 stars

I have had many dealings over the years with Pete Smith from mini to 14t machines. Every time I ring nothing is a problem always willing to help. Whenever I call Sheffield workshop or store there t... See more

Company replied


Company details

  1. Construction Machine Dealer

Information provided by various external sources

TC Harrison JCB are one of the largest JCB dealers in the UK. Our success is based on our unrivalled wealth of experience, with over 50 years in new, used and second hand JCB Sales, Service, Parts and Finance packages, all of which have been designed to meet individual requirements. We know how important the continual development of our staff is, and in turn, how this benefits our customers. Such an understanding of customer needs means that no-one is better placed to help you when buying or maintaining the best machines on the market. We currently operate from five regional depots. Each one has been strategically placed covering Yorkshire, Nottinghamshire, Lincolnshire, Derbyshire and the North East. All of our depots are equipped with every facility to ensure a quick and efficient response to your needs. We have teams of extensively trained service and parts personnel, most operating from fully equipped support vehicles, who all understand how important it is to keep your machine working. Our services continue throughout the rest of the world, as an authorised JCB dealer we are licensed to trade world-wide in used JCB plant. With customers in many European countries and Dubai, we have enlisted only the best agents to transport our machines overseas swiftly, economically and securely. In our continual effort to improve our levels of customer service, and make TC Harrison JCB the best it can be, please be aware that incoming and outgoing telephone calls may be monitored and recorded for training and quality purposes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex Alcock attachment specialist

We have used T.C.Harrison JCB for a long time now, bought exavators and attachments... recently we contacted Alex Alcock (attachments specialist) for info and price on a trash pump, there was a very quick response with all the info and a price, he sorted out the parts required for it to work with the 26C-1 excavator and they were delivered the next morning by our local JCB dealer, we needed other bits which again were sorted straight away and arrived the next day. We Are in the market for more equipment and will definitely be using Alex at TCH

October 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Purchased a JCB 16C-1 from TCH…

Purchased a JCB 16C-1 from TCH Sheffield. The new machine is fantastic, a very good well engineered machine with very nice cab environment…..at a very reasonable price.
The service provided by Louise Doran and her colleagues has been first class. From my initial enquiry to the actual machine delivery day, the whole process has been stress free with updates provided by Louise throughout each stage.
All in all, it’s been a real pleasure dealing with TC Harrison.
Thank you

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

From start to finish, I’ve had great service from TC Harrison JCB and have felt really valued as a customer throughout the whole process.
Dan was very patient with me while I was making decisions and honestly couldn’t have been more helpful. Nothing was too much trouble.
We purchased a 140X, a 50Z, a 6T dumper and a 3T dumper, and all the machines have been excellent. They haven’t missed a beat and are already on site working hard.
We’ll definitely be continuing to build our fleet with Dan and TC Harrison JCB and we’re really enjoying our partnership with both the team and the JCB brand.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

We have dealt with TC Harrison JCB over…

We have dealt with TC Harrison JCB over multiple generations and they have always been a pleasure to deal with. We are by no means their biggest customer, quite the opposite, however Terry Whitby and the team still treat us as if we are. I will always highly recommend TCH and Terry to anyone.

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I have brought a lot of machinery from…

I have brought a lot of machinery from T C Harrison over the years and I’ve always got in touch with Dan every time . He’s never let me down on what we’ve agreed, what time scale he says and communication between us both is always honest . He’s one of the last that takes that much care in his role that I know . I’ll always call Dan first for anything we need because he’s always there to help . If I could give 10 stars for the service from Dan and T C Harrison’s I would .

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

J c balls & sons have been dealing with…

J c balls & sons have been dealing with TCH JCB for many many years we have always had great service from purchasing to service Dan Ransome AKA Dan The Man is a credit to TCH JCB he cares about the customer and bends over backwards from the first phone call for a price to the delivery of the machine Dan isn’t like a rep that turns up and you think god it’s him again he is welcomed and he has become a friend Well Done Dan Ransome

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought 5 machines from TCH JCB

I have bought 5 machines from TCH JCB. Dan Ransome has been my point of contact for the last three. It has been a pleasure to deal with Dan. Very helpful, knowledgeable and patient!

Hopefully the after-sales service will be just as good. All machines are working great at the moment, including the 6yr old 140X that we have put 6500hrs on.

July 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Always had great service from T C…

Always had great service from T C Harrison whether it be buying machines or ordering spare parts.
Dan provides great communication throughout the sale process. It's a breath of fresh air when people are up front and honest. Would definitely recommend buying from them.

July 21, 2026
Unprompted review
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Rated 5 out of 5 stars

A little slow at getting in touch from…

A little slow at getting in touch from putting in the required online but once in contact Alex did everything effectively and professionally even though it was not a big order from a big customer showing to me that the little guy matters too, would now look to use again if a machine is required
Thanks

July 16, 2026
Unprompted review
T.C.Harrison JCB logo

Reply from T.C.Harrison JCB

Hi Richard, thank you for your feedback. We appreciate you sharing your experience and are pleased to hear Alex provided excellent service. Feedback like yours helps us improve our processes and deliver an even better customer experience. We'll be sure to pass your comments on to the relevant teams. Thank you again, and we hope to work with you again in the future. Best regards.

Rated 5 out of 5 stars

Super customer service

Cannot rate these enough! Service is second to none, recent experience we ordered a tracked barrow last thing Friday arrived with us Tuesday and fully fleeted with our company logo on, special thanks to Alex Alcock who pull out all the stop so we got this in time for our important hire. Top work all involved.

June 8, 2026
Unprompted review
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Reply from T.C.Harrison JCB

Hi Iain, thanks so much for your review. We appreciate your feedback and will pass on the message to Alex! Best regards.

Rated 5 out of 5 stars

T C Harrison JCB have been nothing but…

T C Harrison JCB have been nothing but excellent with us since we opened up MKM Berwick Toolhire in 2023. Alex Alcock constantly goes above and beyond when it comes to getting us what we need. Nothing is a hassle for him and he has arranged a delivery of a fully stickered up Excavator the very next day, which allowed us to get it straight out on hire to our customers - Alex even popped in to see us in Berwick when he was passing by whilst on holiday!! What a guy.

June 4, 2026
Unprompted review
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Reply from T.C.Harrison JCB

Hi David, thanks so much for your review. We appreciate your feedback and are glad to hear such high remarks about our team. We will pass on the message to Alex! Best regards.

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Rated 5 out of 5 stars

Fantastic service and a great company…

Fantastic service and a great company to deal with. I usually deal with Alex Allcock. Always receive a 1st class service

May 22, 2026
Unprompted review
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Reply from T.C.Harrison JCB

Hi Keith, thank you so much for taking the time to leave us a review following your experience. Would you mind sharing which member of our team took care of you? Thank you!

Rated 5 out of 5 stars

Just took delivery of my new JCB 16/c-1…

Just took delivery of my new JCB 16/c-1 and I have to say the service I recieved from Louise was exemplary,nothing was to much trouble and she didn’t leave the site until we were absolutely comfortable with the machine so thank you Louise.

May 7, 2026
Unprompted review
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Reply from T.C.Harrison JCB

Hi Andrew, thanks so much for your review. We appreciate your feedback and are glad to hear such high remarks about our team. We will pass on the message to Louise! Best regards.

Rated 5 out of 5 stars

Louise in sales helped me in my search…

Louise in sales helped me in my search for a micro digger. Very conscientious and a pleasure to deal with. Would definitely recommend.

April 28, 2026
Unprompted review
T.C.Harrison JCB logo

Reply from T.C.Harrison JCB

Hi Aidan, thanks so much for your review. We appreciate your feedback and will pass on the message to Louise! Best regards.

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