Still using the Darjeeling first flush tea and after ten-plus years, it’s just as lovely as the day I sampled it at Borough Market. It’s such a beautiful, smooth flavour, I wouldn’t try anything els... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... See more
Company replied
I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was w... See more
Company replied
I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a descripti... See more
Company replied
Company details
Contact info
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , United Kingdom
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4.9
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have a huge knowledge about tea…
They have a huge knowledge about tea and can explain it with fun and enthusiasm. Great experiance.
May 4, 2026
Reply from Tea2you
Hello Lia,
Thank you for your review!
We are very passionate about what we do, so we are always happy to share our knowledge. I am happy to hear you enjoyed you experience with us, it was a pleasure to host you!
Best wishes,
Ratan
Advertisement
Absolutely great tea
I visited the store back in September 2025 looking for good tea and they absolutely did not disappoint, great selection very friendly staff.
I unfortunately ran through my supply at home and was looking to replenish my tea stores and low and behold they ship internationally, ordering was easy and shipping was surprisingly fast, even came with a nice hand written letter. Absolutely will continue to by from this shop again and again.
Cheers.
May 8, 2026
Reply from Tea2you
Hello Ken,
Thank you for your review, it is very kind. We understand how important good tea is, we wouldn't want you to be without it for too long!
Wishing you a lovely day,
Ratan
Reply from Tea2you
Hello Sebastian,
I am happy to hear you had a good experience with us, thank you for leaving us a review.
Best wishes,
Ratan
Reply from Tea2you
Hello Fany,
Thank you for your review, your words are very kind!
Wishing you a great day,
Ratan
Best tea ever
Best tea ever! Quick shipping so no hassels at all. Have ordered several times and will continue to do so.
May 6, 2026
Reply from Tea2you
Hello Leslie,
Thank you for your review and for being a loyal customer, it means a lot to us.
Wishing you a wonderful day,
Ratan
Advertisement
Excellent tea and service
May 6, 2026
Reply from Tea2you
Hello Gary,
Thank you for leaving us a review!
Best wishes,
Ratan
Accurate, timely and personalised
Order was timely and accurate with a handwritten note. I very much appreciate the sample of a new tea to try. A previous sample was the specific tea that I purchased more of this time.
May 6, 2026
Reply from Tea2you
Hello Mike,
Thank you for your review! I am glad to hear you also enjoyed the tea in your sample. Have a great day!
Best wishes,
Ratan
My favorite is masala chai loose leaf
My favorite is masala chai loose leaf. Packaging is awesome. Products are fresh …..so far ! Will keep ordering as long as the tea tastes and looks fresh. Though pricey but worth it. Found them on my Europe trip in Cdntral London Borough Market.
May 5, 2026
Reply from Tea2you
Hello Sandy,
Thank you for your review, I am glad you found us on your travels!
Enjoy your teas and have a great day,
Best wishes,
Ratan
Delicious teas, personalised service
Tea2you teas are always delicious and the personalised service is lovely: hand-written note and free sample. The parcels are always a pleasure to receive.
May 1, 2026
Reply from Tea2you
Hello Melanie,
Thank you for you review!
It is a pleasure to deliver our products to fellow tea lovers,
Best wishes
Ratan
Advertisement
Only buy from tea2you
Only buy from tea2you
High quality
Great service
Kind friendly staff
April 22, 2026
Reply from Tea2you
Dear Frank,
It's always a pleasure to hear from you, have a wonderful day!
Best wishes,
Ratan
Highest quality tea
Highest quality tea, responsive service, quick delivery. Can’t imagine a better experience.
March 26, 2026
Reply from Tea2you
Hello W Davis,
Thank you for leaving us a review, it is very high praise!
Have a great day,
Ratan
Top Quality products and perfect service
Top Quality products and loveful, attentive service; I love this place.
April 3, 2026
Reply from Tea2you
Hello Kunde,
Thank you for your review, it means a lot to us to hear such kind words!
Best wishes,
Ratan
Speedy service to replace a loved tea…
Speedy service to replace a loved tea just in time to celebrate birthday.
April 6, 2026
Reply from Tea2you
Hello Peter,
Thank you for your review, I hope you had a wonderful birthday!
Best wishes,
Ratan
Advertisement
Great selection of quality Teas and…
Great selection of quality Teas and always add something else to try. Fast delivery
April 5, 2026
Reply from Tea2you
Hello Gerry,
Thank you for your review! Please enjoy your tea and have a great day,
Best wishes,
Ratan
I love this company so much
I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have ordered large quantities of different teas and received free samples of ones they thought I would enjoy based on my order, which is just so thoughtful! Just an all around amazing company with quality tea!
April 11, 2026
Unprompted review
Reply from Tea2you
Hello Devon,
Thank you for your review, it is lovely to hear that you enjoy your experience with us so much. We always aim to provide a service as good as our tea!
Wishing you a wonderful day,
Ratan
Reply from Tea2you
Hello Customer,
Thank you for leaving us a review, it means a lot to hear such kind words!
Best wishes,
Ratan
Reply from Tea2you
Hello Sandra,
Thank you for your review, I'm glad you enjoy your tea!
Best wishes,
Ratan
Advertisement
Reply from Tea2you
Hello Angela,
Your review is very kind, thank you!
Best wishes,
Ratan
Great tea and service
Great tea and service! It was handy to use delivery as I've not had a chance to get into London to visit in person.
April 1, 2026
Reply from Tea2you
Hello Shelly,
Thank you for your kind review. I am glad to hear you found our Online Store helpful, we know how important tea is!
Best wishes,
Ratan
Reply from Tea2you
Hello Irene,
Thank you for leaving us a review, I am glad you enjoy our tea!
Best wishes,
Ratan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.