Tea2you Reviews 

612
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the loose leaf tea blends, praising the fresh aromas and delightful flavors. Buyers also appreciate the prompt and efficient delivery service, noting that orders arrive very quickly and are securely wrapped. Furthermore, shoppers truly love the personal touch of handwritten notes and complimentary tea samples included with every purchase. Though some customers experienced occasional disappointment, noting variations in flavor or unexpected differences in recent purchases. People shared that specific batches occasionally fell short of expectations regarding taste quality or physical appearance.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious, high-quality flavors like English... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the consistently fresh... See more

Order

Clients share profound satisfaction on order experiences, highlighting how easy the online purchase process... See more

Service

Customers reported immense satisfaction with the service, consistently praising the prompt, efficient, and... See more

Delivery service

Consumers find delivery service to be an absolute delight, expressing immense satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Still using the Darjeeling first flush tea and after ten-plus years, it’s just as lovely as the day I sampled it at Borough Market. It’s such a beautiful, smooth flavour, I wouldn’t try anything els... See more

Company replied

Rated 5 out of 5 stars

I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... See more

Company replied

Rated 5 out of 5 stars

I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was w... See more

Company replied

Rated 5 out of 5 stars

I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a descripti... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

612 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(612)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

I go nowhere else for my tea!

The website was easy to navigate and checkout was smooth and quick. Prices were reasonable and shipping fast. Lovely touch with the note of thanks from Ratan personally. Great tea as always!

January 31, 2026
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Reply from Tea2you

Hello Reginald,
Thank you for your review, I am glad you have such a good expereince with Tea2You. We always aim for a service as good as our tea!
Best wishes,
Ratan

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Rated 5 out of 5 stars

Love my new teas

Love my new teas! The company even included a sample tea based on my order. So kind! Going to be adding that tea to my next order.

January 30, 2026
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Reply from Tea2you

Hello Molly,
Thank you for leaving us a review, I am very glad you are happy with your teas!
Best wishes,
Ratan

Rated 5 out of 5 stars

Lovely tea

Lovely tea. Fast delivery. Love the bonus sample too!

January 31, 2026
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Reply from Tea2you

Hello Daniel,
Thank you for your kind words, please enjoy your tea!
Best wishes,
Ratan

Rated 5 out of 5 stars

Great service

Great service! Great Tea! Great quality! Nothing more to say here

January 29, 2026
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Reply from Tea2you

Hello Bastian,
Thank you for your review, it is very kind of you to say!
Best wishes,
Ratan

Rated 5 out of 5 stars

Can’t fault

So knowledgeable, amazing tea and company ethos comes through in their people strongly!

February 11, 2026
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Reply from Tea2you

Hello Oliver,
Thank you for your kind words!
We are very passionate about tea and about people, so I am very happy to hear it comes through to our customers.
Have a great day!
Ratan

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Rated 5 out of 5 stars

Great products and great services

I bought tea from them in London before and all the once i have tried are so good! Now I tried ordering from them when I was at a location in the UK and, ordering and everything was great! The delivery time was exactly what was said. Really good service.

February 9, 2026
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Reply from Tea2you

Hello Gunnhildur,
Thank you for your lovely review, I am very glad to hear you enjoy our teas so much. I hope to see you in Borough Market again!
Wishing you a wonderful day,
Ratan

Rated 5 out of 5 stars

Very prompt delivery of my Jasmine tea

Very prompt delivery of my Jasmine tea. Beautiful quality and nice surprise to get a sample of a different type of Jasmine tea - thank you

January 25, 2026
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Reply from Tea2you

Hello Doreen,
You are very welcome, it is always a pleasure to reccomend other teas to our customers. We are very passionate about what we do!
Best wishes,
Ratan

Rated 5 out of 5 stars

*****

A very personal and efficient service. have been dealing with them on mail order since visiting the lovely shop in Borough Market a few years ago.

February 6, 2026
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Reply from Tea2you

Hello Nick,
Thank you for being a loyal customer, it means a lot to us.
Have a wondeful day!
Best wishes,
Ratan

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Rated 5 out of 5 stars

Excellent tea

Excellent tea. Always a nice personal service you feel valued as a customer

February 2, 2026
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Reply from Tea2you

Hello Tryone,
Thank you for leaving a review. Our customers are very important to us, so it warms my heart to hear such kind words.
Have a great day!
Ratan

Rated 5 out of 5 stars

Quick to correct order

I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was wrong. They responded right away and promptly sent me a new bag of tea at no charge.

January 12, 2026
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Reply from Tea2you

Hello Pier,
Thank you for your review. We understand how important tea is, and always want to make sure our customers have the best possible tea.
Best wishes,
Ratan

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Rated 5 out of 5 stars

Fast

Fast fulfillment of the order. My international order arrived in record time.

January 10, 2026
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Reply from Tea2you

Hello Mohit,
Thank you for leaving us a review!
We always aim for prompt delivery, no matter where to.
Best wishes,
Ratan

Rated 5 out of 5 stars

This is the best tea ever

This is the best tea ever! Great choices of tea, fast delivery to the US, and I love that a personal note is always included. Your First and Second Flush Darjeeling are my favorites. Thank you!

January 7, 2026
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Reply from Tea2you

Hello C Jordan,
You have excellent taste- the 1st and 2nd flush are like no other tea!
Thank you for you kind review,
Best wishes,
Ratan

Rated 5 out of 5 stars

The tea is absolutely amazing

The tea is absolutely amazing. I love the Blue Starry Night Tea. I ordered from American and it came very quickly. Will be ordering again.

January 7, 2026
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Reply from Tea2you

Hello Lisa,
Thank you for your kind words, it means a lot to us to hear them!
Best wishes,
Ratan

Rated 5 out of 5 stars

Fantastic company and amazing Teas

Hi, I did a recent shipment. So far some wonderful teas. Blender's Pride and Rare Blend are both fantastic teas. The Ginger and Lemon Tulasi Tea is so fresh with just the right balance of spice and fruit. Another one of my favorite's that is new to me is Nirvana Tea. This is a "must try'. We love this company, we feel like family now.

January 14, 2026
Unprompted review
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Reply from Tea2you

Hello Bruce,

Your words are very kind, how lucky are we to have such wonderful customers!
You certainly have great taste, the Ginger and Lemon Tulasi is a great tea, and perfect this time of year!
Wishing you a great day,
Ratan

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Rated 5 out of 5 stars

Great service

lovely tasting tea despatched in super quick time with great customer service

January 9, 2026
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Reply from Tea2you

Hello Spend Thrift,

Thank you for your review!
Have a great day,
Ratan

Rated 5 out of 5 stars

Excellent tea

Excellent tea.
We have been drinking your Darjeeling 2nd flush for a number of years. So delicious.
Prompt and efficient delivery. Thanks

January 4, 2026
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Reply from Tea2you

Hello Alwen,
It warms my heart to know we have such wonderful customers, thank you for your review!
Have a great day,
Ratan

Rated 5 out of 5 stars

Excellent service

Ordered Tea and received my order within a few days along with a free sample which was delicious.

I also got a lovely handwritten note thanking me for my order.

Will definitely order more in the near future.

January 3, 2026
Unprompted review
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Reply from Tea2you

Hello Kathryn,
Thank you for your lovely review and for ordering from our online store. We always aim to provide a service as great as our tea, so it is nice to hear it is appreciated!
Have a wonderful day,
Ratan

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