phs Teacrate Reviews 

462
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I needed just 5 wardrobe hanging rails costing £1 each, so I didn’t think I would be able to order of such a low value. I was wrong! Not only did the woman at their customer services give excellent... See more

Rated 5 out of 5 stars

We recently organised a last-minute order of crates, and PHS were excellent. Paul and Jack, our delivery drivers, were professional, patient, and very helpful. They even delivered the crates all the w... See more

Rated 1 out of 5 stars

I have ordered and paid for packaging materials one week ahead of my customer moving day. On the pick up I was told that not all my materials are in stock. Wasted my time next day on the phone t... See more

Company replied

Rated 5 out of 5 stars

We are refurbishing our home. As ordinary punters we used PHS Teacrates to store our personal items. The team have been a real pleasure to deal with. From Shane in the warehouse to Monika and Ana i... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

Hassle free next day crate rental for home or office moves meeting the needs of any ad hoc, short term project where items need to be moved and stored.

phs Teacrate

Written by the company

Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.
Same Day Delivery
Emergency same day delivery available upon request.
Multiple Nationwide Depots
6 Nationwide depots for customer pick up and drop off.
Extendable Rental Times
Ability to extend your rental period or arrange an early collection if required.
Expert Customer Service
Customer Service Team on hand Monday - Friday 8:30am - 5:00pm to answer queries and take orders.

phs Teacrate

Fast Next Day Delivery

Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

462 reviews

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4.4

All reviews

(462)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

The best company I’ve worked with

The best company I have had the pleasure to work with.
Brilliant customer service and so easy and helpful.
Jasmine Goraya You are a star so helpful and easy to work with and you get it and understand the customers needs.
I will work with this company as my new go to supplier.
Well done Jasmine.
You deserve a bottle I hope your manager is proud of you.

June 4, 2024
Unprompted review
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Reply from phs Teacrate

Hi Kevin,

Thank you so much for your glowing review! Jasmine will be delighted to hear your kind words, and we truly appreciate your recognition. We look forward to continuing to serve you as your go-to supplier. If you ever need anything else or have further feedback, please don't hesitate to reach out to one of the team!

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

THE ABSOLUTE BEST HOUSE MOVE HACK!

Why are more people not talking about this??? The best way to move house by far!!! Saves cost and the environment by not wasting loads of cardboard. Absolutely amazing team who are super helpful... If I could give 7 stars I would!

June 11, 2024
Unprompted review
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Reply from phs Teacrate

Hi Lucas,

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you found our service the best way to move house. It's great to know that our team provided amazing assistance throughout your experience. We appreciate your recommendation!

Many Thanks
Tash, phs Teacrate

Rated 5 out of 5 stars

Delivered 25 crates earlier than…

Delivered 25 crates earlier than expected.
Delivered by Tommy and a colleague from Curdworth site.
He split crates into 5's so easy to manoevre.Ensured enough labels and bubble wrap for computer screens.
He was friendly and nothing
Was too much trouble.

June 10, 2024
Unprompted review
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Reply from phs Teacrate

Hi Andy,

Thank you for your wonderful feedback! We're pleased to here that Tommy and his colleague were able to help you with the delivery of crates and supplying the labels and bubble wrap. We appreciate your kind words.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Great service

Great service, friendly staff!

May 28, 2024
Unprompted review
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Reply from phs Teacrate

Hi there,

Thank you for your positive feedback! We appreciate your support. If you need any further assistance, please don't hesitate to reach out.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Excellent Service by Paul at PHS Teacrate London Warehouse!

Paul at the PHS Teacrate London Warehouse provided excellent service. He was professional, efficient, and went above and beyond to meet my needs. I highly recommend working with Paul for a seamless experience. Thank you, Paul, for your outstanding assistance!

April 25, 2024
Unprompted review
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Reply from phs Teacrate

Hi Priscila,

Thank you for your wonderful feedback! We're thrilled to hear about the excellent service you received from Paul. We truly appreciate your recommendation and will be sure to pass on your compliments to Paul. If you ever need anything else or have further questions, please don't hesitate to reach out.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Amazing Process

Amazing process! Jasmine Goraya helped me so much from the start until the end of processing my orders! Quick and helpful responses which made it so much easier for me and the team, thank you Jasmine!!! :)

April 17, 2024
Unprompted review
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Reply from phs Teacrate

Hi there

Thanks for taking the time to review us. We appreciate it.

Many thanks
Josh, phs Group

Rated 5 out of 5 stars

Excellent all round

Excellent all round. So helpful and friendly. Setting up account and ordering was very straight forward. Thank you

March 25, 2024
Unprompted review
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Reply from phs Teacrate

Hi Joanne,

Thank you for our 5 star review! We're glad to hear your experience was positive with our friendly team and that you found the ordering process straight forward.
Should you need anything feel free to get in touch, we're happy to help!

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

PHS - Jasmine Goraya

Jasmine Goraya was very helpful the minute i called the office to make enquires, right up to the end, me placing the order etc.

March 21, 2024
Unprompted review
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Reply from phs Teacrate

Hi Jessie,

Thank you for your wonderful feedback! We're so pleased to hear about your positive experience with Jasmine. If you have any further questions or need assistance, please feel free to reach out.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Made packing and our move much easier

Made packing and our move much easier. Being able to stack the crates in the new house while we unpacked was much more orderly than fishing through cardboard boxes. Crates are easy to carry, very sturdy and can be packed densely. Very pleased.

October 12, 2023
Unprompted review
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Reply from phs Teacrate

Hi Oliver,

Thank you for your review! We're thrilled to have been a part of your move and are pleased that you're satisfied with our service.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Great experience with Teacrate on…

Great experience with Teacrate on Scrubs Lane. Paul and Victor were especially helpful with 5* service throughout. Highly recommended!

January 22, 2024
Unprompted review
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Reply from phs Teacrate

Hi there,

Thank you for our 5 star review! We're so pleased that you had such a positive experience with us and will pass on your thanks to Paul and Victor.
We hope to work with you again in the future.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

I highly recommend Teacrates!

I used Teacrates, Scrubbs Lane for the first time yesterday.

Great experience! The staff are helpful, friendly and professional, especially Paul the Warehouse Manager, who sorted me out in double quick time. Helped me load my van so that I was in and out in a few minutes. Speed is of the essence in my trade.

Will definitely be back!

January 19, 2024
Unprompted review
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Reply from phs Teacrate

Hi Paul,

Thank you for sharing your experience! We're thrilled to hear that you had a great first experience with phs Teacrate. It's great to know that our staff, especially Paul, provided a helpful and professional service, ensuring a quick and efficient process for you. We appreciate your feedback and look forward to working with you again in the future!

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Highly recommended for residential moves

Everyone has heard of PHS as a commercial provider but I was surprised when searching for re-usable crates for moving home that they came up as a suggestion. I reached out to PHS Teacrate to clarify if they could provide me with some advice and I very quickly got an informative reply from Kelly Saund, who fully explained their service and even offered a small discount code!

Following a simple order process, the crates arrived along with packing materials, mattress covers and equipment for moving them once full. After the move they were collected as agreed and the drivers call ahead to let you know when they are half an hour away.

Really pleased with this experience, price is very comparable to buying single use cardboard boxes but the teacrates are much more solid, properly protecting all your items. Also we wanted to find something that would be re-usable to minimise our environmental impact and this definitely ticked the box.

Highly recommended for residential moves, thanks!

November 20, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi Jay,

Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with phs Teacrate and will be sure to pass on your gratitude to Kelly.
Your recommendation means a lot to us, and we're grateful for the opportunity to assist you with your move.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Great company

I carried out some work for Hannes Kerr-Gold at PHS Teacrate earlier today, and just wanted to leave a quick review. What a great experience! Hannes and his team were really helpful and the banter in the office was hilarious! I wish every site was as entertaining to work on. Thanks guys. Hopefully see you again in the future.

November 2, 2023
Unprompted review
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Reply from phs Teacrate

Hi there,

Thanks so much for your review of phs Teacrate we're glad you had a positive experience on site!

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Only had 7 crates for a house move

Only had 7 crates for a house move. From first conversation and placing order, to collection and final drop back of the crates, cant fault the service provided through the process.
Due to my medical needs, a huge thank you to Paul in the warehouse and manager James for your kind assistance whilst i was returning the crates.

September 11, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi Carl,

Thank you for your review!
We're glad to have been able to assist you during your house move. We'll be sure to pass on your gratitude to Paul and James for their kind assistance during your crate return. Should you require any further assistance in the future, please don't hesitate to reach out.

Many Thanks,
Tash, phs Teacrate

Rated 5 out of 5 stars

Another excellent service from…

Another excellent service from PHS/Teacrate!
This morning we had Mehmet and Abdi Omar here delivering crates for our office move. They were friendly, helpful and they arrived early and ready to go!
I supervised the unloading and delivery into the office and it was fast and efficient. We booked them through a third party (our moving company) and have also passed on the positive feedback to them. I hope this excellent service continues when the crates are collected at the other end later this month. Thanks gents!

August 16, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi Rosie,

Thank you very much for taking the time to share your positive experience with us! We're thrilled to hear that your recent encounter with our service was another excellent one. We value your trust in us and are determined to consistently provide an outstanding service.

Once again, thank you for your amazing review. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out :)

Kind Regards,
Elena, phs Teacrate

Rated 5 out of 5 stars

Thank you for making returning crates easy

I've recently been using phs Teacrate to help store items for a house move. Fantastic range of crates.
made the move easier by putting items in stackable crates (especially good for storage).
I just returned some crates and asked my wife to return them. She came back and said "Paul really made returning the crates so much easier for her"
Really appreciate this - Overall whole experience has been perfect,

August 15, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi there,

We sincerely appreciate your positive feedback about your experience with phs Teacrate during your house move.

Thank you for taking the time to share your positive thoughts about the overall experience. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out.

We wish you all the best in your new home and any future endeavors.

Kind Regards,
Elena, phs Teacrate

Rated 5 out of 5 stars

Great experience

Great experience today with brilliant service from Paul. Highly recommend.

August 11, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi Laura,

Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a great time and received excellent service from Paul. We hope to hear from you again soon :)

Kind Regards,

Elena, phs Teacrate

Rated 5 out of 5 stars

We had an amazing experience today

We had an amazing experience today. Paul was very helpful and polite as always. It was easy to order online and collection was quick. We will definitely recommend this company.

August 3, 2023
Unprompted review
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Reply from phs Teacrate

Hi Sirazum,

Thank you so much for taking the time to share your wonderful experience with us! We're delighted that Paul's helpful and polite assistance added to your positive impression. If you ever need anything in the future or have any further feedback, please don't hesitate to reach out. We look forward to hearing from you again :)

Kind Regards

Elena, phs Teacrate

Rated 5 out of 5 stars

We are refurbishing our home

We are refurbishing our home. As ordinary punters we used PHS Teacrates to store our personal items. The team have been a real pleasure to deal with. From Shane in the warehouse to Monika and Ana in the admin team, they have been really helpful and supportive. Not often you find companies that try to sort out the customer's problems. We are individual users and did have some issues. They were really understanding and supportive at a stressful time. Highly highly recommended

May 15, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi there,

Thank you so much for your kind words! We are delighted that our team was able to provide such excellent service and help make a stressful time easier. We really appreciate the time you took to leave us such a great review. We hope you are now able to relax and enjoy some well-deserved rest after all the stress and know we will always be here to help in any way we can!

Kind Regards

Elena, phs Teacrate

Rated 5 out of 5 stars

We are in the process of an office move…

We are in the process of an office move and we used phs Teacrates - We would just like to say, the guys were really helpfully and friendly - perfect service.
Would highly recommend.
Thank you to Paul and Alex who delivered our crates today.

January 19, 2023
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi Rachel,

Thank you so much for taking the time to kindly leave a review. We're so pleased to hear you were happy with the service Paul and Alex provided. We're always happy to help :)

Kind Regards

Elena, phs Teacrate

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