phs Teacrate Reviews 

462
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I needed just 5 wardrobe hanging rails costing £1 each, so I didn’t think I would be able to order of such a low value. I was wrong! Not only did the woman at their customer services give excellent... See more

Rated 5 out of 5 stars

We recently organised a last-minute order of crates, and PHS were excellent. Paul and Jack, our delivery drivers, were professional, patient, and very helpful. They even delivered the crates all the w... See more

Rated 1 out of 5 stars

I have ordered and paid for packaging materials one week ahead of my customer moving day. On the pick up I was told that not all my materials are in stock. Wasted my time next day on the phone t... See more

Company replied

Rated 5 out of 5 stars

We are refurbishing our home. As ordinary punters we used PHS Teacrates to store our personal items. The team have been a real pleasure to deal with. From Shane in the warehouse to Monika and Ana i... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

Hassle free next day crate rental for home or office moves meeting the needs of any ad hoc, short term project where items need to be moved and stored.

phs Teacrate

Written by the company

Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.
Same Day Delivery
Emergency same day delivery available upon request.
Multiple Nationwide Depots
6 Nationwide depots for customer pick up and drop off.
Extendable Rental Times
Ability to extend your rental period or arrange an early collection if required.
Expert Customer Service
Customer Service Team on hand Monday - Friday 8:30am - 5:00pm to answer queries and take orders.

phs Teacrate

Fast Next Day Delivery

Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

462 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(462)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Craig

Great service from Craig, the Middleton depot.

Always very helpful and straight forward.

July 6, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Hi Maxameed

Many thanks for your review, very much appreciated.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Craig was brilliant

Craig was brilliant, we had him deliver 600 crates over two separate days and was in a 10 storey building delivering on all floors, no messing and got the job done!!!

Cheers Craig.

May 27, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Spongebob Squarepants :)

Thanks for the review, and for taking the time to leave kind comments.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Everyone's a winner !

Everyone's a winner !
Paul delivered today and was ahead of schedule.
Not messing about delivered in minutes !

January 16, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Greg

Many thanks for taking the time to review us with your kind words.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Excellent customer service from Viktor…

Excellent customer service from Viktor hi smile and helpful for customer like me

January 10, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Petar

Great to you hear you approve of our staff member and the service they provide.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Thank you to Minas and Bernie…

Thank you to Minas and Bernie yesterday. They arrived to deliver our crates and were friendly, pleasant and obliging. No request was too much. Just the help we needed!

January 9, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Jo

Many thanks for taking the time to review us, and for your kind words.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

A really good experience

Great service, good price

January 8, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Customer

Many thanks for taking the time to review us.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Great Service

Thanks Bernie Minas. Great service.

January 3, 2020
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Mark

Many thanks for your review, we appreciate it.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Great service!!

December 12, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Adele

Many thanks for your review, we appreciate your comments.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Paul - Livingston Driver

Paul, Driver from Livingston - Excellent service and really helpful!

December 10, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Heather

Many thanks for taking the time to review us. We appreciate your comments.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Excellent Service

Friendly Driver-Paul (Livingston Depot) Prompt on time Delivery of my Crates

December 9, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Colleen

Many thanks for your kind review.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Prompt,efficient and Friendly

My driver Jason P was prompt,friendly and efficient. He phoned me ahead of his arrival time to let me know the exact time of his arrival.He was very cheerful and nothing was too much trouble for him.He was also very good with our two dogs who wanted his attention.Would definitely use your service again if all of your drivers were as good as Jason P.

December 8, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Peter

Many thanks for your kind words. We appreciate your comments. Maybe we should start a doggy day care, if he's that good with dogs :)

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Jason P and colleague

Jason P and colleague - very positive, quick, helpful and sensible with this mornings delivery! thank you

December 4, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear E

Many thanks for your kind words! We'll be sure to pass them on.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Grant and Paul were very helpful with…

Grant and Paul were very helpful with our large delivery of crates.

polite and nothing was too much trouble

December 4, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Kim

Great to hear you approve of our services. Thanks for taking the time to review us.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Paul from the Livingston Depot is an…

Paul from the Livingston Depot is an absolute star! Nothing too much of a problem and couldn't have been more helpful! Great service!

December 4, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Stephen

Thank you for taking the time to leave us a review. We will be sure to pass on your comments, expressing your thanks.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Paul and Mimms

Thanks to Paul for his help delivering the crates to our office.
Paul was extremely helpful and friendly. Great job. Thanks

December 4, 2019
Unprompted review
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Reply from phs Teacrate

Dear N

Many thanks for you review, we appreciate your comments. We'll be sure to pass your thanks on.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

10/10

Great service. Quick and easy - thanks Jerry!

December 3, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Lauren

You're a 10/10 customer too! Thanks for the kind words.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Paul - teacrate.

Paul was very polite collecting crates from us.

November 29, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Lib

Many thanks for your review.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Ian at Bristol

Ian from Bristol branch was very helpful and friendly, and we got the boxes off in good time.

Much prefer having TeaCrate deliver than rather the manufacturer as TeaCrate are much more prepared.

November 28, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Rachel

Many thanks for your kind words, we appreciate your comments.

Kind Regards
Chris, phs Teacrate

Rated 5 out of 5 stars

Great service, as always.

As always, Andy from Livingston branch, wonderful friendly & efficient service. I would highly recommend.

November 28, 2019
Unprompted review
phs Teacrate logo

Reply from phs Teacrate

Dear Pam

Great to hear you approve of our services and efficiency.

Kind Regards
Chris, phs Teacrate

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