Teamgee Reviews 305

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

excellent customer service very helpful and patient with my concerns and questions and mistake ordering wrong wheels, but I am looking for two motors for my H2O mini. I would love to get a hold of the... See more

Rated 5 out of 5 stars

Cloudwheel 120's for my aging Teamgee H5 arrived, fast delivery, easy installation (despite confusing verbal instructions on web link), and they ride great! For an H5 installation, use the new, longer... See more

Rated 1 out of 5 stars

I ordered from them in November for a Xmas present for December and still don’t have the board it’s not january They have zero phone contacting numbers and white frankly the people they have work... See more

Rated 1 out of 5 stars

I ordered replacement PU sleeves for my H20 and 8 days later, they were “delivered” but I never received them. I have had this issue two other times when I ordered anything for my longboard from Teamg... See more

Company details

  1. Skateboard Shop

Written by the company

light-weight, sleek design, safe cruiser electric skateboard. Teamgee's skateboard will change the way you experience your commuting, totally different comparing other commute ways. Say goodbye to traffic jam and enjoy the breeze on a Teamgee board.


Contact info

3.6

Average

TrustScore 3.5 out of 5

305 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Fast delivery to Ireland

Fast delivery to Ireland, no import taxes or extra charges. The board itself is zippy, trucks/wheels are what you'd expect and it's not too heavy. It'll be a great cruising board and for getting around. I'll still be taking my one wheel pintx for getting to and from work though.

July 6, 2022
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Rated 2 out of 5 stars

Communication troubles

I like how you guys respond to emails in reasonable time. I absolutely hate the months of back and forth required to solve a problem/get refunded/ get replacement battery. Sub to trekktheworld

June 14, 2022
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Rated 4 out of 5 stars

Great company

The website is great, the ability to change the currency type is very helpful and the different categories are very detailed in what they included. The site was quite easy to navigate and the Q&A was helpful to gather information on common questions. The team who answers the questions are great as they reply relatively quickly with details. If possible I think that they could improve by allowing aftermarket components/accessories to be advertised in place of out of stock parts, as an example I wanted to have a headlight bit it is out of stock, in which I am unsure what will work with my H20 board.

June 10, 2022
Rated 4 out of 5 stars

Good

Decent shipping time, Great customer service. They are very helpful with any issues or concerns.

June 9, 2022
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Rated 2 out of 5 stars

I purchased my board and it came with…

I purchased my board and it came with missing screws from the motor covers

June 2, 2022
Teamgee logo

Reply from Teamgee

Hi Bob,

Thanks for your review here.
Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: market@teamgee.com
Please rest assured, we'll do my best to resolve the issue with your order/skateboard.

Best Regards,
TeamGee

Rated 1 out of 5 stars

Shipping rip off

Paid USD $80 shipping to have the items delivered between 10-12 days still waiting for item to be delivered. Was provided with tracking details for the skateboard that is still not active and have sent multiple emails, and the response I get is to wait patiently the item will come.

May 18, 2022
Teamgee logo

Reply from Teamgee

Hi Mark,

Thanks for your review here.
Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: market@teamgee.com
Please rest assured, we'll do my best to resolve the issue with your order/skateboard.

Best Regards,
TeamGee

Rated 5 out of 5 stars

I am not happy at the fact when I…

I am not happy at the fact when I purchased this item the estimated wait time was at around 4-5 days with most orders getting to their destination within 4 days or less This promise was in full view for everyone who was going to place and order with TeamGee. Well here we are going on 12 DAYS WITH NO SIGNS OF IMPORTANCE TO MY ORDER.
PLEASE Let Me Know What is happening with my order AND I MIGHT CONSIDER CHANGING MY REVIEW...
***** UPDATE*****
My order finally arrived about a week ago and everything turned out ok..
I adjusted my review to 5 Stars.. After leaving the not so good review about my order, a TeamGee representative reached out to me about my problem...
THANK YOU SO. VERY MUCH TEAMGEE...!
But when it comes to the actual product I ordered (Remote for the H2OT) The product was absolutely Awesome, stellar quality product that was fairly easy to pair with my board..
I love TeamGee products and Boards.. They just blow Meepo AWAY.....
BTW, going on 6months with this absolutely kick ass , head Turning, goes almost anywhere,
Fast as hell, goes the distance Board... lol..
Yeah.. this board is awesome.

May 18, 2022
Teamgee logo

Reply from Teamgee

Hi Carl,

Thanks for your review here.
Sincerely sorry for the inconvenience caused to you. Normally, we need to ship the accessories from our Chinese factory, it needs about 15-25 days. For further questions please contact our after-sales team at the following email address: market@teamgee.com

Best Regards,
Teamgee

Rated 1 out of 5 stars

I did not received the product and…

I did not received the product and neither a response to my emails. I don't recommend buying from this vendor

May 17, 2022
Teamgee logo

Reply from Teamgee

Hi Mihai,

Thanks for your review here.
Sincerely sorry for the inconvenience caused to you. Can you contact our after-sales team at the following email address: market@teamgee.com
Please rest assured, we'll do my best to resolve the issue with your order/skateboard.

Best Regards,
Teamgee

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Rated 1 out of 5 stars

Wheels I ordered are incorrect in size…

Wheels I ordered are incorrect in size too big H20.

May 14, 2022
Teamgee logo

Reply from Teamgee

Hi Jeff,

Sorry about that. Can you contact our after-sales team at the following email address: market@teamgee.com
Please rest assured, we'll do my best to resolve the issue with your order/skateboard.

Best Regards,
Teamgee

Rated 4 out of 5 stars

Jerky brakes.

Jerky brakes.. Instant gratification.and a cool kicktail.. To fast .to short vibration hurt the feet it was built in China I know so wasn't expecting much... It cruises right up hills

May 14, 2022
Rated 5 out of 5 stars

I'm a big dude

I'm a big dude, 280-290 with my gear and a full bag, and I live in an area with tonnes of hills, and this board has no problems with them. And the truth is, I fell in love with this board and ride it every day, every chance I get. I'll be buying more from Team Gee in the future, you can be sure of that!

May 14, 2022
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Rated 3 out of 5 stars

so it already pass 5 days and i dont…

so it already pass 5 days and i dont have any update off my product , i think the product it have really good quality , but they need to work to in the shipment too , i said it already pass 5 and the corrier dont pick up my skateboard from the shop; so i think they need to be better on that

May 10, 2022
Rated 1 out of 5 stars

Seemed great in the beginning, but had horrible build quality

When d first got this board it seemed perfect, it had enough power and range for everything that I wanted. The only thing that slightly bothered me was that because I loosened the trux when I leaned farther to the side the wheels would actually hit the side of the board. It mostly just looked like cosmetic damage so that didn't bother me too much. Then, on the second day I had it, me and some friends went out to a empty parking lot to ride it around and have some fun. I have a friend who is just barely starting (this was the first longboard, electric or otherwise, that he had ever ridden) and was going very slow. The speed controller said 5-6kph. Then at one point, he was riding and started to fall off. He simply jumped off the board without problem, but the board ran into a curb. It was only going 5-6kph and had no extra weight on it, and the front of the board split apart. (It was technically the back, but my inexperienced friend didn't know that because the sides are symmetrical) This caused the trux to basically fall off (they were still connected my the wire). I contacted their email asking about a warrantee, but they said that because it can caused by an accident that it wasn't covered. Which yes this is caused by an accident, but with how slow it was moving it should not have completely broken from such a small hit. Not worth over $400, pretty terrible customer service (they also did not reply to my email for about a week after I sent it), board is extremely frail. I would not recommend this under any circumstance unless you plan to never crash and never bump it into anything.

May 5, 2022

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