Well up till about a year ago I was a Longjing advocate for TeaVivre, but a sample of Chun Ya (Spring Bud) well all I can say is 3 orders of 400g Chun Ya and I’m not looking back. IMHO I believe it (i... See more
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See what reviewers are saying
TEAVIVRE offers premium teas, and the Silver Needle has become a favorite for my morning cup. The generous samples included with each order are a wonderful bonus and a great way to discover other teas... See more
The quality of the product is insane! wonderful packaging and amazing tea. Couldn't ask for better. I ordered the tea resin and a mandarin orange pu erh sample, both were in great conditions and displ... See more
Admittedly, I'm a tea snob. I hunt endlessly for the best loose leaf distributor, both on-line and in cities when I travel. I lived in Shanghai for a year and found wonderful teas. I returned home and... See more
Company details
Written by the company
Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.
Contact info
502, Arion Centre, Queen's Rd West, 999077, Hong Kong, Hong Kong
- support@teavivre.com
- teavivre.com
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Potentially missing samples
I'm going to hold off a genuine complaint until my second order arrives, but yesterday an order arrived to my house, only for me to find 2 teas in it instead of 5. The 3 samples I ordered nowhere to be found. I do have a second order arriving, I don't know if maybe the 3 samples were put into that order (I placed the two orders within a few hours of each other) I'm hoping they were just sent with the other order, and they weren't just forgotten about, but if they were, I will be disappointed because that would be the first time I've ever been let down by Teavivre (I've been ordering from them for a couple years now with no complaints). With that aside, the 2 teas I ordered, very nice. The one black tea I got had a very nice, freeze-dried strawberry aroma which was very nice, and had a flavor similar to sweet potato which was unexpected but still tasted good. The other black tea in the order had a dark, honey-like taste which I greatly enjoyed.

Reply from TeaVivre
Excellent customer service
Excellent customer service, great products, and speedy shipping times! A top seller! A+
Great variety of teas, site could be improved
Great variety of teas, fast shipping, smooth buying process. They even keep your points after years, I completely forgot that I had enough points to get a glass pitcher for free.
I can't give 5 stars though because the search engine on the site is a bit slow and the results are not great.
The whole website could use a redesign.
For example each tea should have the same layout for the information. As it is now it's not easy to find the steep time for example. If every tea description page follows the same layout (history, steeping guide, etc.) it would be better.
I will buy again.
Wonderful as always :)
Many amazing teas
Many amazing teas, all at extremely reasonable prices.
Love that every purchase comes with some free samples. I have been able to try a variety of amazing teas that I would have never considered.
Can take a fall
Love these cups. They are a great size for drinking quality tea. Small enough to have a couple cups a brew but large enough you can do other things like use the computer and drink from them easily.
The best part is that when it fell off my desk I pictured it shattering but the cup took it like a champ and didn't even have a dent or crack.
Great service and wonderful tea!
There is a full detailed description of…
There is a full detailed description of every tea. TeaVivre has a larger selection of quality teas than all the other online tea stores.
Great tea and great company
Great tea and great company. Shipped my order within 24 hours.
Excellent service and beautiful products
Good selection and quality of tea
Good selection and quality of tea, secure packaging, no problems.
I’ve been using TeaVivre for a few…
I’ve been using TeaVivre for a few years now and the experience has always been the excellent. The Tea is priced very well, the packing is great and they always have great deals.
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