TeaVivre Reviews 

549
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Well up till about a year ago I was a Longjing advocate for TeaVivre, but a sample of Chun Ya (Spring Bud) well all I can say is 3 orders of 400g Chun Ya and I’m not looking back. IMHO I believe it (i... See more

Rated 5 out of 5 stars

TEAVIVRE offers premium teas, and the Silver Needle has become a favorite for my morning cup. The generous samples included with each order are a wonderful bonus and a great way to discover other teas... See more

Rated 5 out of 5 stars

The quality of the product is insane! wonderful packaging and amazing tea. Couldn't ask for better. I ordered the tea resin and a mandarin orange pu erh sample, both were in great conditions and displ... See more

Rated 5 out of 5 stars

Admittedly, I'm a tea snob. I hunt endlessly for the best loose leaf distributor, both on-line and in cities when I travel. I lived in Shanghai for a year and found wonderful teas. I returned home and... See more

Company details

  1. Tea Store

Written by the company

Teavivre is a tea online store that provides quality guaranteed Teas and Teawares from China. TeaVivre visits tea gardens and carefully selects teas directly from tea masters. Worldwide delivery, years of experience, reputation guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

549 reviews

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4.9

All reviews

(549)

30 reviews in the last 12 months

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Rated 4 out of 5 stars

Potentially missing samples

I'm going to hold off a genuine complaint until my second order arrives, but yesterday an order arrived to my house, only for me to find 2 teas in it instead of 5. The 3 samples I ordered nowhere to be found. I do have a second order arriving, I don't know if maybe the 3 samples were put into that order (I placed the two orders within a few hours of each other) I'm hoping they were just sent with the other order, and they weren't just forgotten about, but if they were, I will be disappointed because that would be the first time I've ever been let down by Teavivre (I've been ordering from them for a couple years now with no complaints). With that aside, the 2 teas I ordered, very nice. The one black tea I got had a very nice, freeze-dried strawberry aroma which was very nice, and had a flavor similar to sweet potato which was unexpected but still tasted good. The other black tea in the order had a dark, honey-like taste which I greatly enjoyed.

August 3, 2024
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Reply from TeaVivre

Thank you so much for your feedback and for your continued support over the years. I am glad to hear that you're enjoying the teas you received.
Regarding the samples, I want to clarify that they were indeed included in your second order, which has already been delivered. Since the two teas in your first order are shipped from US warehouse but we don't have samples in US warehouse. So we ship the samples together with your second package. I sincerely apologize for any confusion this may have caused and hope this clears up any concerns.
If you have any further questions or issues, please don't hesitate to contact us. We always strive to ensure our customers are completely satisfied with their experience.

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Rated 4 out of 5 stars

Great variety of teas, site could be improved

Great variety of teas, fast shipping, smooth buying process. They even keep your points after years, I completely forgot that I had enough points to get a glass pitcher for free.
I can't give 5 stars though because the search engine on the site is a bit slow and the results are not great.
The whole website could use a redesign.
For example each tea should have the same layout for the information. As it is now it's not easy to find the steep time for example. If every tea description page follows the same layout (history, steeping guide, etc.) it would be better.
I will buy again.

June 28, 2024
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Rated 5 out of 5 stars

Many amazing teas

Many amazing teas, all at extremely reasonable prices.

Love that every purchase comes with some free samples. I have been able to try a variety of amazing teas that I would have never considered.

June 27, 2024
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Rated 5 out of 5 stars

Can take a fall

Love these cups. They are a great size for drinking quality tea. Small enough to have a couple cups a brew but large enough you can do other things like use the computer and drink from them easily.

The best part is that when it fell off my desk I pictured it shattering but the cup took it like a champ and didn't even have a dent or crack.

June 27, 2024
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Rated 5 out of 5 stars

Great tea

Fast shipping despite international transit. Always high quality.

June 25, 2024
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