Tebra Reviews 998

Daniela is AMAZING at her job! She consistently goes above and beyond to make sure everything is set up correctly. She is extremely knowledgeable and has taken the time to explain and answer every one... See more

Sofia has been truly wonderful and very patient! It’s been a crazy process starting a practice while onboarding and she has walked me thru numerous issues all fairly seamlessly! Thank you so much for... See more

My business onboarding process with Tebra is near completion and Sophia Chinchilla is who we were assigned to. Sophia has been very prompt with follow up, readily available and flexible when we needed... See more

Joselin is wonderful! She is attentive, patient, and very knowledgeable. She is also very prompt with responding to my support questions. Tebra is very user-friendly and helps new business owners, lik... See more

HORRENDOUS customer service, they take no responsibility for system being down, changing your schedule or medications/ notes not being saved. IF you get someone it is overseas, they know nothing and... See more

The Onboarding has been difficult but thats because of my schedule conflicts etc. I have gotten uus somewhat behind however Angelica has been very patient with me and always very ready to help keep us... See more

Joselin is amazing!! Excellent communication skills. Deep knowledge of TEBRA. She answered my questions and guided me through the learning process with patience and kindness. If there were any issues,... See more

The onboarding experience has been wonderful. Weekly onboarding call has been very helpful especially for a new practice staring up. Albert Yoo was our Onboarding Manager. He has been very kind, helpf... See more

From day one, Sofia set clear expectations and delivered. She organized each step of the onboarding, checked in regularly, and resolved questions right away. The result was a smooth, efficient start w... See more

⭐️⭐️⭐️⭐️⭐️ Working with Vicente at Tebra has been such a great experience! He is professional, patient, and always quick to respond whenever we need help. Vicente goes the extra mile to make sure o... See more

The customer service representatives do not know any more than you do. They cannot help you. Even for serious complications with billing and claims, they cannot get back with you often for a full 24 h... See more

Janyn is very knowledgeable about everything concerning Tebra/Kareo. We cover a whole lot whenever she comes along. She is very patient, answers any questions efficiently, and really kindly. I recomme... See more

Joselin and Myrissa have been my onboarding team and I’ve been very happy with their professionalism and knowledge to quickly solve issues. I’ve encountered absolute patience and attentiveness from th... See more

Janyn loria was absolutely amazing in guiding us through Tebra. She explained everything clearly, answered all our questions with patience, and made the entire process smooth and stress-free. Her prof... See more

Maria Calderon, our onboarding guide, is an absolute credit to your organization. During the course of our weekly GoTo Meetings, she was patient and readily accessible. Most importantly, she was extre... See more

Joselin Barquero is an amazing trainer! I really appreciate the way she takes time to explain everything in detail, making sure it’s clear and easy to understand. Her teaching style is patient, thorou... See more

Zero stars were it possible. Tebra constantly hits you with pop up messages of "How are we doing?", which is annoying, but the real annoyance is when one is charting at 8 pm at night and Tebra k... See more

Sofia Chinchilla is calm, reassuring, patient and knowledgeable about her product. She never for one minute made me to feel insecure about the learning experience. She was definite in telling me to c... See more

Experience with Ms.Desiree Day. Ms.Desiree Day has lot of patience and does her best in helping the Customer to solve the problem.Yesterday we were having problems with ID.me and finally when we th... See more

Absolute WORST customer service, everything is outsourced over seas! If and when you do connect to someone at Tebra they are ABSOLUTELY CLUELESS! IF YOU ARE A SMALL PRACTICE, DO YOURSELF A FAVOR AND D... See more

Tebra is a very user friendly platform. As a physician, who is changing platforms, this was my top reason to make the change. The onboarding process has been so easy because of the support and time sp... See more

Sofia was amazing. She was very responsive and answered my questions in a timely manner. I liked how she allowed me to share my screen during our training sessions and she also sent me videos afterwar... See more

David has done a phenomenal job onboarding our practice to Tebra. He has been extremely prompt and swift with every response, and he never accepts “no” for an answer—always finding a solution. His sup... See more

Evelyn Ramirez was incredibly helpful! She was very patient with us and always sent useful follow-up information. She was quick in her responses. We very much enjoyed our experience with Evelyn!

David has been amazing! He ensured I had all my calls scheduled. He's let me randomly email him the random questions that I've had and answered in a prompt manner. He's not only given me answers but p... See more

Our onboarding manager, Janyn, has all the answers to every question. She is great at reminding us what we need to do and sending follow up emails with action items.

Great customer service. Esuardo was very kind, responsive and helpful. He answered all my questions and explained everything in detail. Very pleased with his service. Thank you So much! Henrietta

Camila was very kind, patient, and knowledgeable. She made learning this new system smooth with her teaching. She did not rush me at all, even when I was having difficulties. She made sure she answere... See more

Vince Urcuyo is amazing!! He is patient and encouraging. His method of instructing is effective and easy to follow. He definitely knows his information and he delivers in a way that I always leave ou... See more

I have had an extremely positive experience with my On boarding process. I’m still learning my way through, but the team made themselves available for questions throughout the first few days of mornin... See more

I've been using Tabra EMR for my practice, and it has been an excellent experience. The platform is intuitive, efficient, and makes clinical documentation and billing much smoother. I especially want... See more

Mandy has been wonderful with the onboarding process. She has explained every step and is very knowledgeable about Tebra and how I can utilize it best for MY practice!

My onboarding process was quite informative. Amy was patient and took time to answer all my questions. I look forward to our next meeting and learning more about Tebra.

Vincent was very helpful, knowledgeable, and patient with our on boarding process. His follow ups are in a timely manner and very helpful as well. He’s a great asset to the Tebra team!!

Albert has been patioent and extremely helpful. he understand what I am trying to achieve with my start up practice and ensures that the training is individuialized to meet my needs.

Super easy on boarding - Things don't need to be so complicated. The process was very streamlined, with support in the background if you need it. Perfect experience.

Many frustrating problems with their EHR. Calendar appointments are not accurate. Their phone app does not sync therefore many of your appointments are not seen in the phone app. (this has been an iss... See more

I have been harassed and bullied when cancelling services. Initially, Tebra had no cancellation policy when I signed on and then told me I had to give them 30 days when I tried to cancel over a ye... See more

Joselin is lovely! She is very thorough and does an excellent job of explaining everything. I have been so thrilled to work with her with all of my onboarding sessions. She is patient and kind and ver... See more

1. Hidden charges: we were promised a rate that has not been kept. This month, in addition to the upcharge we received, we also got charged an additional 300 for HIPAA compliancy texts to patients... See more

The onboarding and training process for Tebra was absolutely FABULOUS! Sofia is an excellent trainer, and is thorough and patient. The learning experience was simple and clear. Thank you Sofia!

My experience has been more than satisfactory. Everyone at Tebra that I’ve spoken to and been helped by has been amazing. Special shoutout to David Moody for being so insightful, dependable and knowle... See more

Sophia has been great to work with. She is professional, responsive, and very supportive throughout the process. Everything was handled efficiently and smoothly.

In the beginning they are amazing, easy to reach and so helpful. Then when you bring a question, they try a work around instead of acknowledging they wont fix or change the issues. They tell you to... See more

David was incredibly helpful and knowledgeable about the on-boarding process. He did a phenomenal job answering my questions during the process and getting me and my clinic set up for success. I'm ver... See more

Angelica was fantastic. The onboarding process was smooth and well organized. She was responsive and helped us set everything up, tebra is great

Albert was very organized and meetings were very informative. He helped to make this a very smooth process for me and my clinic. I highly recommend his services.

I am very new to Tebra, the software seems good and the people are great, however it is very difficult to get the onboarding calls scheduled. When you already work a full time job and are trying to s... See more

Where should we start. Worst mistake was switching to TEBRA. Wonderful onboarding but once you are done with that, crickets. We have so many unresolved issues with NO response.

Janyn has been very helpful and professional with onboarding. Very accomplished with her time and always knew how to get my questions answered!

I had a great onboarding experience with Vicente Urcoyo. He was patient, knowledgeable, and explained the Tebra EHR system in a way that was clear and easy to follow.