Recently bought nothing ear earbuds and they look amazing and have very clear vocals, strong bass, and a pretty solid noise cancellation for the price. Battery life is decent, and the case is compac... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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The product is superb! It is exactly as described - lightweight, great size, extremely powerful, long battery life, useful tools, easy to empty and very stylish! Infinitely better in every way that th... See more
Company replied
I was a little dubious, having not heard of this company or Hoover before. However the reviews and price won me over. A fantastic piece of kit. Cleans like a dream, and the light on hardwood flooring... See more
Company replied
Putting the pieces together - thought I'd be able to rely on the instructions book but print and diagrams not sufficient. So I tried YouTube but this was very fast and not designed for new owners rece... See more
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Company details
Written by the company
Discover premium brands at low prices at TechShack. Experience exclusive outlet and wholesale prices on smartphones to drones, cameras, and more, find the gadgets you need without breaking the bank. Shop now!
Contact info
Boundary House, Cricket Field Road, UB8 1QG, Uxbridge, United Kingdom
- 0330 133 2358
- support@tech-shack.co.uk
- tech-shack.co.uk
4.7
Excellent
193 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer response
I got a response within an hour after sending a message via their web site. The absolute best customer service I’ve come across in a very, very long time. Two thumbs up!
August 12, 2024
Unprompted review
Reply from TechShack
Very grateful for your feedback, customer service is very important for us - Especially in this era where it's common that the only 'support' easily reachable is AI.
Hope to see you again.
Best wishes
Ben
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I recently purchased a gimbal from…
I recently purchased a gimbal from TechShack and I’m very pleased with the quality will definitely recommend! 10/10!!!!!
August 10, 2024
Unprompted review
Contact with company for refund or information
Response to Phone Calls Are able to send goods
August 2, 2024
Unprompted review
Amazing customer service
Was hesitant at first as I wasn't sure if it was a legit website but I went ahead and ordered this drone with 2 batteries. My parcel arrived however I hadn't been given any batteries which I was disappointed about but customer service was amazing which made up for the bad experience. Monica kept me informed throughout the whole refund process and after a few emails back and forth I received a full refund at the end of it. Thank you for the help!
July 29, 2024
Unprompted review
Reply from TechShack
Hello Alisha
Thanks for your five star rating and kind review. Sorry to hear that you didn't receive your complete order, we are however pleased to hear that you are happy with the service you received.
We hope to have you shop with us again in the future.
With best wishes
Alexandra
TechShack: Great Customer Service and Communications
Upon request my order was cancelled and I was informed. I cannot fault their customer service and will certainly do business with them in the future
July 17, 2024
Unprompted review
Reply from TechShack
We are pleased to hear that you were happy with the service received. Hope to see you again soon!
Best wishes
Ben
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