Charged me for product didn't receive product. Offered refund also never received. Would advise you not to deal with this company
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I have talked to one of your agents in customer service regarding my subscription to the membership. I was kind of unaware that this is a payment for membership because on my end, I was purchasing a m... See more
I was worried at first that they could not process my request but I am glad this person named Emily took my case into consideration. I thank you for your assistance.
No guys I'm not joining anything all I want is my refund please why now it seems like u join me for something else just pay my money u deduct straight to the acc you deduct from
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Fabulous work done
The service and respond of these company is absolutely fabulous. They're very deep in understanding and helpful.
The customer service is real time
Money refunded as I asked in a matter…
Money refunded as I asked in a matter of days. Thank you so much, needed to use it.
5331098202
there are scaming by sending fake links…
there are scaming by sending fake links be aware,they ll charge u 2 $ for the membership
I'm thankful to Zara because she is…
I'm thankful to Zara because she is hands on on my issue
Good communication and support
Good communication and support
Helped with answers
Good customer service received
I'm just frustrated this is taking very…
I'm just frustrated this is taking very long time but except for that the customer service isn't bad.
Refunding membership payment
I have talked to one of your agents in customer service regarding my subscription to the membership. I was kind of unaware that this is a payment for membership because on my end, I was purchasing a mystery box on SHEIN for $2. She has said that once purchased, I wouldn't be able to refund it. But now, Alero contacted me regarding the issue and says that I will be able to refund it. If I can get my money back, that would be wonderful, but if not, it's okay as well. I just got scared of the following charges so I unsubscribe on the membership. Thank you so much and wishing your company great success in the future.
Issue is being handled well by Diamond
They are responding and considerate
Grazie al team di escalation
Van was very helpful
Got charged for this even if i did not…
Got charged for this even if i did not sign up so i reported right away and asked for immediate cancellation. They promised to process my refund in exchange for a review. Hence this review.
Thank you for pulling strings
Thank you for pulling strings, just to provide Good customer service Kai
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