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Tech Centre  Reviews 1,391

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,078 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, professional, and efficient service, often highlighting quick turnaround times for repairs. Many appreciate the clear communication throughout the repair process, with regular updates on their device's status. The pricing is frequently mentioned as competitive and reasonable, with no hidden costs, and the quality of the repairs is highly regarded, often restoring devices to like-new condition. However, some customers experienced issues with items not being returned or receiving damaged products after repair, indicating occasional lapses in care. A few others noted that the repair process took longer than expected or that initial price estimates were a surprise upon arrival.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Product

Consumers report positive experiences with product repairs, often noting that their devices, such as PS5s,... See more

Price

Customers had positive experiences with price, consistently finding the repair costs to be very reasonable... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that their devices, such as... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I accidentally bought a broken Meta Quest 3 online. Official support refused to repair it and only offered an overpriced refurbished replacement, which I declined. Luckily, I found [Tech Centre]. Thei... See more

Company replied

Rated 5 out of 5 stars

I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of act... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. Sent my PS5 friday evening by courier and they fixed the disc drive problem and i had it back by following Thursday afternoon. 6 days and all within the £99 fix fee. No additi... See more

Company replied

Rated 5 out of 5 stars

Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & pa... See more

Company replied


Company details

  1. Technical Service
  2. Electronics Repair Shop

Written by the company

We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.

The leading console repair specialists in the UK

Written by the company

No Fix No Fee Guarantee
If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
Two Year Warranty
We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
Online Tracking
We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
Quick Turnaround
At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
Simple Pricing
One simple price, without hidden fees or complex pricing structures.

Contact info

Promotion box for Tech Centre

The UK's Number One Gaming Service!

7 Day Turnaround | 2 Year Warranty | No Fix. No Fee. | Free delivery

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to do

Easy to do, popped into CEX, booked device in with staff, it went away to the console hospital, 2 weeks layer, it was back, all fixed, on the back of a "no fix, no fee" promise.

Thank you very much

May 2, 2026
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Reply from Tech Centre

Hi Ian, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Price upfront

Price upfront. Super quick repair service. Pay on completion. Can't ask for more.

May 27, 2026
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Reply from Tech Centre

Hello Michael, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Amazing

The experience was simple quick and amazing. My son was very pleased that it was fixed in timely manner.

May 27, 2026
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Reply from Tech Centre

Hello Stacey, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Simple

Simple, easy and cheap, well worth

May 26, 2026
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Reply from Tech Centre

Hello Jake, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Everything was great fast and returned…

Everything was great fast and returned fixed and cleaned thank you I would definitely recommend here 100%

May 22, 2026
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Reply from Tech Centre

Hello Jenna, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, the turn around from sending the controller and recieving it back left me highly impressed would easily use again for all tech goods possible.

May 20, 2026
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Reply from Tech Centre

Hello Justin, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Excellent service

Excellent service - sent my Xbox Series X off Monday morning as it wouldn't turn on.

It was back and working perfectly by Thursday afternoon. Decent value for money service. Well done.

May 5, 2026
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Reply from Tech Centre

Hello Ash, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

From the moment I gave it to you to the…

From the moment I gave it to you to the minute I got it back you kept me informed of the progress that made me feel comfortable

April 18, 2026
Unprompted review
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Reply from Tech Centre

Hello Peter, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

PS3 controller repair

The repair on my controller was easy, quick and with constant updates. Would definitely recommend.

May 26, 2026
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Reply from Tech Centre

Hello Matt, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Broken P.S 5 fixed!

My son pulled his ps off the shelf and broke the hdmi port.
After taking it into CEX, it was sent off to Tech Centre.
I was kept up to date on all proceedings throughout the fix.
Within a week I had an email back from Tech Centre that the ps was fixed and making its way back to CEX.
Great service and commuication throughout.
Would fully recommend Tech Centre to anyone who has any problems with their consoles.
5 stars from me! 💫💫💫💫💫

May 25, 2026
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Reply from Tech Centre

Hello Darren, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, always kept up to date with what was going on, the repair website is really cool too. Device fixed and working perfectly, absolutely brilliant

May 25, 2026
Unprompted review
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Reply from Tech Centre

Hello Laura, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 2 out of 5 stars

Fault fixed but console damaged

Fault with my xbox was diagnosed and repaired, thankyou
HOWEVER , on getting it home and unwrapping it it had two very noticeable scratches on the front face .
They weren't there before as I keep my equipment in as new condition.
Nor was it noted on receipt of the console when I left it for repair.
Repairer must have known they had done this !.
Overall a bit dissapointed that my console wasn't handled with a bit more care.

May 8, 2026
Unprompted review
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Reply from Tech Centre

Hello, We’re really sorry to hear that our service did not meet your expectations. We’d be happy to investigate this further and help resolve the issue. At this stage, we’re unable to locate your name in our system. To allow us to look into this properly, could you please provide us with your job number? (we have requested more infornation via TrustPilot). Alternatively, you’re welcome to contact our customer service team directly on 0800 288 4949, and they will be more than happy to investigate this for you. We look forward to assisting you further. Kind regards, Tech Centre

Rated 5 out of 5 stars

They fixed the battery problem

They fixed the battery problem. Overall I think they also had a look at the PS4 controllers and they are good as new.

April 30, 2026
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Reply from Tech Centre

Hello Hamzah, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Resus

Hi, was kept updated on resuscitation 😂 great service from both CEX and the lovely Techies.
Very quick in fixing and sending back.
Overall fantastic service.
J☺️

May 22, 2026
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Reply from Tech Centre

Hello Jan, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Top service

Top service , and great value.
Reassurance is what I like , knowing my item was fixed by professionals

May 22, 2026
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Reply from Tech Centre

Hello Mario, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Took my nephews meta quest to tech…

Took my nephews meta quest to tech centre after being told by meta that it couldn’t be fixed. Tech Centre sent it to its technicians and it was fixed in no time. I like the fixed cost so no nasty surprises and also a warranty included. Very happy with the all round service

May 21, 2026
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Reply from Tech Centre

Hello Nicolas, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

The service was good staff are very…

The service was good staff are very friendly I would definitely recommend this to other users

May 21, 2026
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Reply from Tech Centre

Hello James, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

The repair was so fast and efficient

The repair was so fast and efficient, sent and returned in three days, what more can you ask for. Highly recommend them. Excellent service

May 21, 2026
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Reply from Tech Centre

Hello William, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

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