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TECHHAUZ.COM Reviews 5

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TrustScore 3.5 out of 5

3.5

Gaming service Provider
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Company details

  1. Gaming service Provider

Written by the company

Techhauz.com | Online Shopping for Gaming Gift Cards/ Digital Codes, Games, Streaming & Entertainment, Software, VPN subscriptions, and more

Contact info

3.5

Average

TrustScore 3.5 out of 5

5 reviews

5-star
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Rated 5 out of 5 stars

If you have a question it's very easy to submit it and like other companies, Techhauz us on it right away.

I had an incident with a purchase, took a bit longer than Iit normally does. Tech Hauz got right on it. The employees that work there are always polite and get to a problem quickly and solve it. Tech Hauz has been my go to when I make a purchase.

August 5, 2024
Unprompted review
TECHHAUZ.COM logo

Reply from TECHHAUZ.COM

Dear Maggie,
We understand and value your feedback and trust in our company, and we want to offer our deepest apologies for any inconvenience caused by the unexpected delay in your recent order. Please know that this delay is not indicative of our usual level of service.

Our team has been working tirelessly to assist you with the issue with your card, and we sincerely apologize for any frustration caused. A system update later in the day unfortunately resulted in a delay with your order. This is an area we are actively working to improve upon.

We genuinely regret any inconvenience this may have caused and we hope that you will give us the opportunity to serve you better in the future.

Best regards,
TECH HAUZ Support

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Rated 1 out of 5 stars

Order canceled

I am utterly appalled and advise against purchasing from this website. My entire experience has been an absolute disaster, marred by nothing but sheer incompetence and disregard. Without any justifiable cause, they have canceled my order, demonstrating disrespect for my time and patience. This is not just poor service; it's a complete and utter failure on their part to uphold basic customer service standards. I demand accountability and urge others to steer clear of this company to avoid the frustration and disrespect I've endured. I would just advise sticking to retail stores to avoid having time wasted.

February 4, 2024
Unprompted review
TECHHAUZ.COM logo

Reply from TECHHAUZ.COM

Dear John,

We are sorry to hear that you are experiencing issues with your order. We apologize for any inconvenience caused and would like to assure you that we are fully capable of resolving any complications with your order. Could you please provide us with your order number so that we can investigate the matter? Alternatively, you can also send us an email at support@techhauz.com or contact our chat support for further assistance.

Best regards,

TECH HAUZ Support

Rated 1 out of 5 stars

Scammers

Scammers, paid money but received no product( I mean gift code), we lost money. Do not make mistake.

February 4, 2024
Unprompted review
TECHHAUZ.COM logo

Reply from TECHHAUZ.COM

Thank you for contacting TECH HAUZ!

We want to confirm that your order has been completed, and the code was sent to your email minutes after your purchase. We want to reassure you that TECH HAUZ is not a scam website. If you have any further questions or concerns, please don't hesitate to reach out to us.

We understand that you have already spoken with our chat support team, and they have created a support ticket to investigate the issue you are experiencing. We also want to address the review you left, as it does not reflect the actual reality of our service. Please note that such behaviour is considered blackmail and is not acceptable.

Please expect a reply to your support ticket within 3 business days

Thank you for choosing TECH HAUZ!

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