Techmate Reviews 

10
TrustScore 4 out of 5

4.2

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Company details

  1. Scientific Equipment Supplier
  2. Industrial Chemicals Wholesaler

Written by the company

Founded in 1974, Techmate Ltd specialized in providing Nalgene labware solutions to the UK scientific industry. In the year 2000, we became the exclusive distributor for Carl Roth's distinguished portfolio of life science and chemical products, alongside other leading brands. we have evolved into a premier destination for comprehensive scientific and laboratory offerings. Our commitment to excellence and innovation drives us to be your ultimate resource in the realm of scientific exploration and research.


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

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1-star

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4.2

All reviews

(10)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Always brilliant

Always brilliant, reliable service. Ollie and Sophia are incredibly helpful and thorough. Definitely recommend!

February 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Efficient

Efficient, great communication, highly recommend ordering with techmate for ease and reliability

March 31, 2023
Unprompted review
Rated 1 out of 5 stars

Do not recommend!!!!!!

the order did not arrive for 6 weeks after payment. After 6 weeks it was sent to the wrong address and the parcel was returned to the sender, after which the company asked why I needed the product. after receiving the answer, they said that my reason was probably copied from the Internet and my order is canceled and will not be sent to me again, now I am waiting for a refund, everything took 7 weeks and I did not receive the product. do not recommend this company, it is incompetent!!!!

January 22, 2024
Unprompted review
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Reply from Techmate

Dear Tomasz

I hope this message finds you well. We sincerely apologize for any inconvenience caused by the cancellation of your recent order, and we understand your frustration. Our commitment to customer safety and adherence to ethical business practices are of utmost importance to us.

Upon reviewing your order, our team observed behavior that raised concerns regarding the nature of the purchased product. Our responsibility is to ensure the safety and well-being of our customers, and in this case, there were indications that warranted a closer examination.

We take security seriously, and our protocols include scrutinizing purchases to prevent any potential misuse or harm. Unfortunately, we found that the details provided were associated with suspicious activity.

We appreciate your understanding in this matter, as our foremost concern is to prioritize the safety of our customers and the community. If there are any further inquiries or if you believe there has been a misunderstanding, please do not hesitate to reach out to our customer support team. We are more than willing to assist and address any concerns you may have.

Once again, we apologize for any inconvenience caused, and we value your understanding as we strive to maintain a safe and secure environment for all our customers.

Thank you for your patience and cooperation.

Sincerely,

Techmate

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