While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.9
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very interested in the Technical Writing course, but they have so little interest in potential students that they have no avenue for a phone call to discuss concerns. They only agree to speak with a student group of five or more.
I bought their $300 Technical Writing Certification course, in hopes I'd learn technical writing skills and a badge I could take to the employment market.
What a waste of money.
I completed the course and acquired no new skills.
Not for lack of effort.
It's just the course does a crap job of teaching anything.
It's basically $300 to learn what technical writing is and some processes.
They offer "Homework Assignments" to make an effort of teaching skills, but - ironically and INFURIATINGLY - the many assignment answer sheets are RIDDLED with errors.
I reported those errors over and over and over again and I basically got "Thanks for letting us know!"
How they think a course on TECHNICAL WRITING - which is ALL about precision - is acceptable to take to market when it's riddled with errors is astonishing.
I shared this feedback with the business owner and he admitted the course needs improvement.
It's beyond that.
It doesn't need improvement. It needs to be taken down until it's ready. No one should pay for this.
In addition to a constant stream of homework errors, the video courses are just the owner racing through content and stating at the end of each module "There you have it. We just covered ...".
I think it makes him feel better to say "There you have it.", like he just achieved a goal.
But when you just race through content and have awkward pauses every 10 seconds because you couldn't fit more than a few lines of your video script on the screen at one time, you've only achieved an awful experience.
They need to hire a professional talent to teach the course and clean up the errors before they propose to be an expert on teaching technical writing.
I should have been paid for all of the work I did in reporting errors and providing correct responses.
Absolute horseshit.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
