Tech sofa Reviews 1,187

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their comfort, quality, and excellent features like USB ports and speakers. Many people also commend the fast and efficient delivery service, noting that their orders arrived much sooner than expected. The staff and delivery teams are frequently described as friendly, helpful, and professional, often going above and beyond to set up the furniture and remove packaging. However, some customers also noted issues with the delivery service, citing instances where drivers were unhappy about carrying items upstairs or were perceived as being in too much of a rush. A few other people also felt that the "white glove delivery" was misleading. Additionally, a small number of reviewers experienced problems with product durability, such as seats losing support or recliners breaking, and some mentioned difficulties with customer service in resolving these issues.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the comfort and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers highlight the speed of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the sofas as comfortable, luxurious, and... See more

Staff

People report positive experiences with staff, especially the delivery teams. Many customers praise the... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service from start to... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered 3-2 series one sofas couple of weeks ago had them delivered 11th January 2026 delivery people they were great brought sofas in assembled them made sure everything was great & working whic... See more

Company replied

Rated 5 out of 5 stars

I Love my sofas they were fairly priced compared to other companies we looked at, and deliver was soooo fast I didn't think I would get them till after Christmas and I got them within a week of ord... See more

Company replied

Rated 5 out of 5 stars

I looked at the big sofa companies and they were expensive with mixed reviews. I came across Tech sofa who had good reviews and a family business feel that looks after its customers before and aft... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Store
  3. Home Cinema Installation
  4. Living Room Furniture Store

Written by the company

At Tech Sofa, we specialise in crafting high-quality seating solutions, prioritising comfort, convenience, and innovative technology in each product. With over 40 years of experience in sofa-making, we have developed a reputation as one of the UK's leading manufacturers of smart sofas and armchairs. We use only the finest materials, such as 100% premium leather, to ensure durability and luxury. We offer a variety of smart features integrated into our products, including cooling cupholders, Bluetooth speakers, and power recliners. Our line of electric recliner sofas and electric recliner armchairs combines style with functionality, providing users with customisable comfort options. We continue to innovate, always seeking new ways to enhance the comfort and technology of our products, ensuring that every piece of furniture not only looks elegant but also offers peak relaxation and convenience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I Love my sofas would definitely recommend

I Love my sofas they were fairly priced compared to other companies we looked at, and deliver was soooo fast I didn't think I would get them till after Christmas and I got them within a week of ordering I'm so happy, one of my sofa speakers were crackling it could be due to a loose wire ect but as soon as I rang straight away they sent me links for someone to come round asap would deffo reccomend this company

Rebecca wilson
T6942

December 17, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Tech sofas

Hi I have received my tech two seater with center console the delivery guys were great turned up when they said delivered with no issues set up and demonstrated the two seater is better than I expected and extremely comfortable and a great colour fits perfectly were I wanted it to and the quality is excellent
Thank you tech sofas

December 19, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 1 out of 5 stars

6 attempts at delivery and still not complete.

After 6 failed attempts at delivery I have ended up with only part of my sofa and part of a different sofa. I have given up ringing and being promised a resolution and then another date comes and goes. I am so disappointed with the service I have received so far and it is ongoing. I just want my money back so I can look elsewhere. Paid for sofa on 29/11.

December 12, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for contacting us, I will look into the issues today and come back to you. Thanks Carrie

Rated 5 out of 5 stars

Great communication great product

From first discussion the company were extremely helpful and reassuring. All through waiting delivery i was kept up to date. Delivery guys were absolutely excellent, helpful and respectful. Furniture is quality and still in use. I would definitely use the whole service again.

August 1, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Fantastic delivery & quality

Fantastic delivery, under two weeks from order to door. The delivery drivers were real helpful, polite, tidy and were able to answer any questions I had regarding my purchase. Customer service called a few weeks later to see if everything was OK and if there's anything that needs attention regarding the suite not to hold back but to get in touch where they will get someone out to sort out any issues. The suite is excellent quality and real comfortable. Would highly recommend them to any future buyers, my experience was first class and I wouldn't hesitate to buy from them again.

December 21, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

All good!

Great product, expected time frame & fantastic delivery

December 16, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Good quality and excellent service

From ordering right through to delivery it was so much easier
Than other

December 18, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Love the new sofa

Love the new sofa, bigger than looks in picture and seat height is higher than previous, great practical features

December 17, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Sofa

Excellent service. Thank you

December 11, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 4 out of 5 stars

High quality recliner chair

High quality recliner chair, quick delivery and set up, I would recommend this chair, looks as good as the pictures

December 17, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Fantastic Sofa

Fantastic Sofa. The size is awesome. I am yet to use other functionality but I like it so much. It's really value for money

December 11, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Chair arrived in good order

Chair arrived in good order and was delivered and put together with no questions just a happy experience all round, top marks

December 17, 2025
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Good value family type company

I looked at the big sofa companies and they were expensive with mixed reviews.
I came across Tech sofa who had good reviews and a family business feel that looks after its customers before and after.
I ordered the essentials nine 3 seater fabric recliner and we've had it a few months with no issues.
The delivery crew were very efficient.
Marc Mackie Accrington

August 13, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 1 out of 5 stars

Avoid!

Gave one star because I could not give any lower.
Ordered two chairs, got delivery of one and the company is completely ignoring my emails and whatsapp messages.
Avoid!!!

December 18, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Good afternoon, I have requested some more information from you so we can get this looked into and sorted.

Thank you for the call today, I hope we have now resolved the issue.

Thanks
Carrie

Rated 5 out of 5 stars

Tech sofa

Ordered my 3&2 sofa online, had a phone call and text message to confirm, was kept up to date with delivery and when it arrived they came in set it all up and taken away all the rubbish l, made sure everything worked before they left, had a follw up phone call to ensure we was happy with everything and everything was working well and how it should be. Ive been thrilled with the experience from tech sofa from start to finish. Not only are there costumer service really good but our sofa is absolutely comfortable for a very good reasonable price, the fabric is lovely and so easy to wipe down.

September 25, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

I have just purchased a 3 seater and 2…

I have just purchased a 3 seater and 2 seater series 3 sofas from Tech sofas and I couldn't b happier, the delivery was extremely quick, the installation guys were brilliant very polite and professional cleared all the packaging and very quick installation. I have recommended Tech sofas to friends and family some of who are going to purchase. From Wayne May

December 12, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Ordered the vinson 2 seater electric…

Ordered the vinson 2 seater electric recliner at a good price,very comfortable and well made.Excellent service all round.

December 14, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Update on review

I would like to update my recent review. I have now gave the company 5 star review now they have solved the issue of sending wrong corner sofa to replacing the whole sofa brand new . I'm extremely happy with my sofa and is very comfortable, would highly recommend for the quality and style x

December 16, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Excellent service

Ordered this sofa online and it was delivered less than a week later - on Black Friday! The delivery guys were great and the sofa is awesome. Spot on!

November 28, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

Rated 5 out of 5 stars

Tech Sofa 3rd purchase.

This is our 3rd purchase from Tech Sofa, ( previously had series 1 then series. 7 ) now due to downsizing 2x 2 seater series 6 sofas, though these don’t have some of the features of the previous models, I didn’t really have the room to accommodate anything bigger, they are very good, with all the normal recliner features, along with both usb a and c charging points, if anything they feel more padded and comfortable than my previous models.

Apart from we like the designs and features, the ordering and delivery process takes the hassle out of going to a store, being hassled by a salesman, then waiting months for delivery.

With Tech Sofa you pay them, you then get a phone call offering a delivery date, I have not waited longer than 2 weeks for delivery from time of ordering,the delivery arrives and they are assembled as described, all the rubbish is taken away with them.

A very easy company to deal with,I personally recommend using this company.

Chris Wooldridge

September 18, 2025
Unprompted review
Tech sofa logo

Reply from Tech sofa

Thank you for your lovely feedback. We are happy to hear your enjoying you new furniture. Tech Sofa Customer Service Team

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