Techstudio Reviews 1,313

TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

They deliver the product on time and as described. However, the quality of the product I bought was not good. I bought a ASUNCELL 60.9Wh CP03XL Laptop Akku für HP Spectre 13 X360 13-ae000 13-ae049ng... See more

Rated 5 out of 5 stars

This product is very good in the water I swim against a jet and the volume level compared with others I have tried is excellent against the noise of the jet. It has also a good interface with my MacBo... See more

Rated 5 out of 5 stars

Had some difficulties to deliver ordered item but they replaced it with almost identical wich was even little bit more expensive and didn't charged price difference from me. I am satisfied with servic... See more

Rated 5 out of 5 stars

They were very responsive when I needed to cancel an order. I would 100% order from this place again! Very responsive, good service, fast. Highly recommended

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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 4% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good, reliable service

Had some difficulties to deliver ordered item but they replaced it with almost identical wich was even little bit more expensive and didn't charged price difference from me. I am satisfied with service and will recommend this shop

December 26, 2022
Unprompted review
Rated 1 out of 5 stars

The mark-up they charge is INSANE

The mark-up they charge is INSANE! On average I saw 30% price increase vs either amazon or some other vendor operating directly in CH.

Please save your money - no import tax or shipping fee is worth paying 100 CHF extra for a 300 CHF product.

July 17, 2022
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Reply from Techstudio

Dear Mr. Nedialkov, As we can not identify you as a customer of ours, we would kindly ask you for a fair feedback once you have placed an order. Thanks in advance. Kind regards, techstudio.ch

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Rated 5 out of 5 stars

great experience / tolle Erfahrung

Super Service. Super Preis. Ware geliefert wie erwünscht (hatte einen speziellen Bedarf). Kommunikation per Email sehr einfach und freundlich.
Ich füllte mich super gut bedient. Die Bose Headsets (noise canceling) funktionieren bestens. Danke!

Great service and the best price at the time I needed a new Bose headset (noise canceling). As I was absent at times I had a special requirement for the delivery date and Techstudio made sure I got the headset exactly as agreed. Much appreciated. Communication was efficient and friendly. Delivery was fast and safe (Post with signature).

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

A pleasant experience

At first I was skeptical that I will receive my order at all, since it's not widely known in Switzerland. However, I was pleasantly surprised when order came after ONLY three days. Therefore, I would highly recommend Techstudio if one wants to order technical products!

September 24, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible customer service, poor communication

Horrible customer service! I ordered a gaming chair, and on the website, it said that it will be delivered in 4-5 days. Days went by after ordering and paying for it, and I still have not received any dispatch confirmation like with other online shops. I contacted their support team (email, no hotline nor chat facility), who gave a standard response to revert to me as quickly as possible. I have been following up since then and all I have gotten were auto replies. Finally, after 11 days (9 business days), I received a reply about supplier delays, and that my order would not be delivered until the end of September. Supplier delays are inevitable but if you are merchandising platform, it is your job to provide timely communication— to closely follow up with suppliers and revert to your customers as soon as possible.

Horrible company and platform, will never, ever order from TechStudio.ch again!

August 26, 2021
Unprompted review
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Reply from Techstudio

Dear Melanie, Thank you for your message. We apologize for the inconvenience and would like to assure you that this does not meet the standard that you can expect from us. It goes without saying that it is important to us to inform our customers immediately about any delivery problems. We apologize for the poor communication in this case. We would be very happy if we could convince you of our service when you place an order in the future. Best regards, techstudio.ch

Rated 1 out of 5 stars

Why are they hiding ...?

It is allways suspicious if a company hides behind another Name to prevent reviews...
A few days ago i ordered something from " Techstudio.ch " so far so good, later on i found out that i paid triple the price that other suppliers would have charged for the same item, i got nothing against companies that wanna make money, but taking advantage of a customer in that way is just wrong,
of course i would never shop there again.
Btw. it is impossible to find Google Local scout Reviews for Techstudio, which is owned by a company named Long Island GmbH

August 2, 2021
Unprompted review
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