I got a charge on my account, even though i personally never created an account with techvipshop. I got in touch with customer services and got told an account with my personal details had bee... See more
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as per my previous review regarding subscriptions that they don't disclose and two companies taking money from my account, i wrote a review which was fair for me to do. they keep on trying to ta... See more
Thank you for your kind letter. Invited to our conversation, I was happy to receive the positive feedback. I look forward to the coming days with confidence, thank you, but I am not asking for member... See more
Quick and efficient responce by Escalation Team. I requested to unsubscribe and asked for my money back as I never made a purchase for goods or services and it was granted without a problem. The proce... See more
4.1
Great
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you for your kind letter.
Thank you for your kind letter.
Invited to our conversation, I was happy to receive the positive feedback. I look forward to the coming days with confidence, thank you, but I am not asking for membership, and I do not want to be a member any longer. If the refund is successful, I will thank you very much and you can count on my positive support in the future.
October 30, 2024
Unprompted review
This company is fraud
This company is fraud, charged me for prescription fees which did not filled for it. Be careful, not good experience, taking money from the back door.
October 22, 2024
Unprompted review
Reply from Techvipshop
Dear sandylane,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@techvipshop.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I am not interested now but service was good.
Rating of my experience
My grandson was playing with the phone and I'm not interested on doing online products. Maybe I will used your shop in the future.
October 2, 2024
Unprompted review
Great customer service
The customer service was great and the manager and employees are so respectful and helpful.
I had a little problem but the issue was addressed successfully and rapidly
July 19, 2024
Unprompted review
SCAM
SCAM - I was just robbed of 9,99€ Seems I took some membership, which is not refundable ! Just to be clear I did not take any membership
Just a warning ! They take 9,99€ for a membership you did not ask and seems not possible to refund only to cancel
Very bad experience !!!!
September 3, 2024
Unprompted review
Reply from Techvipshop
Dear Anne ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@techvipshop.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Zoe was really friendly and helpful the…
Zoe was really friendly and helpful the service I received was good
August 13, 2024
Unprompted review
Great.....
August 6, 2024
Unprompted review
Thank you for your understanding
Thank you for your understanding, very fast and complete answer
July 18, 2024
Unprompted review
The swift response I got when I needed…
The swift response I got when I needed to know what this was about.. N person was very helpful.
Thank u
Naomi
June 1, 2024
Unprompted review
Reply from Techvipshop
Dear Bonolo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@techvipshop.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I would like to get my refund yes my…
I would like to get my refund yes my account is still active
July 11, 2024
Unprompted review
Reply from Techvipshop
Dear Bonolo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@techvipshop.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The service i received was excellent
The service i received was excellent. The women who helped me her name is zoe she is really kind and so helpful she made sure i got the best thank you so much
July 8, 2024
Unprompted review
Had a problem with my account
Had a problem with my account, Raj was a great help in solving it
July 5, 2024
Unprompted review
Very helpful
February 1, 2024
Unprompted review
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