Tectectec Reviews 40

Ordered a watch on July 11 that has not arrived so far. Complained to customer service and I wask asked to wait first and then I was informed that the watch has been lost and that they have refunded me the cost. Didn't even bother to ask me whether I still want the watch, when I complained again about that, I was told that there is a logistics problem therefore even if I place the order again, it will not be delivered. Basically asking me that they are not going to seel me the watch. Terrible customer service experience. I wonder if an you one will notice and so ai wrong about it. Let's see.

all good, customer service solved all my issues.

Can’t speak highly enough of the after sales service in particular Isabella M in Houston My kids bought this for mopey Christmas almost 2 years ago and after a boys golf trip it packed in
I couldn’t find my proof of purchase but as a magnificent gesture of goodwill they replaced my unit
Amazing response and much appreciated
I would definitely recommend this company
FIRST CLASS
Best wishes from Scotland x

Won this at my golf club raffle. Worked for 1 year then all of sudden stopped. Send below note to the manufacturer after they took a lot of info and made me do tests then found it was their defective product.

"hi, I am an owner with an issue that I have shared with you Customer Service. They don't seem able to fix it and now want me to pay $100 to get a new replacement one. I am an avid golfer and won this device at my CC golf contest 2 years ago and just started using it. I am not sure I can recommend this to anyone given how unsatisfied I am with the performance. Do you really expect me to put another $100 into a device that stopped working in less than a year of use?"

totally disappointed..... at the product and service...

Bought their laser range finder in 2017. Worked ok the first year, although difficult to shoot flags beyond 150 yards. Second year the display became hard to read. This year it is unreadable.

Sent query to their customer service. Never heard back.

My advice is to invest more money on a better product or get a free gps app.