Teemill Reviews 4,198

I made a mistake ordering needed to return. I couldn’t find my details online as I’d completed my email address wrong in a hurry. The customer service team were excellent! Very patient very speedy in responding to my emails found my order and sorted my returns. Superb service

I was having a lot of trouble returning an Rapanui item that I bought via the Debenhams website. I only needed a returns label but this was proving difficult for the original seller company. I got in touch with Teemill/Rapanui customer services and they were most helpful. I was able to get a returns label. I haven’t got my refund yet so I’ll wait and see.

I have placed few orders here before and its always been a pleasant experience, goods arrive fast and very easy to return, exchange and refund items.

Great customer service, Ashleigh was very helpful. Will definitely be using them again 😊

I have used ordered t shirts from Rapanui (Teemill) for many years and am always happy. My last order was slightly wrong but Ashleigh from their customer service team has resolved the issue super fast with no problem, thanks

Lovely tee shirts - wife is loving her Pollinators tee!

Turned up quickly, and Ashleigh was super helpful in resolving a minor payment issue immediately and politely.

Sam was really helpful in expediting my order, really grateful for the additional assistance .

I ordered a T shirt for a 50th birthday present from Shirtbox/Teemill. It arrived in good time BUT there was a dirty mark on the front of the T shirt. It took a little while to find the right contact details, but the response from Ashleigh was very quick. He sent a replacement out immediately with express delivery. He refunded the original postage and told me to keep the first T shirt. The new one arrived in time for the party! Phew! Well done and thanks Shirtbox /Teemill 😁

Costumer Service was excellent! Fast response times and very friendly!

Took over 3 weeks to respond to a fairly basic query. Probably the poorest customer service I have experienced, which is quite an achievement.

I have ordered quite a few Teemill t shirts from Cats Protection and the service is always excellent. The shirts are really good quality too. Recommended

Sara from the Teemill team was amazing. I had troubles with printing file sizing. She explained and resolved it in no time. The print came out prefect as I expected. Thank you.

Had a problem with an item given as a xmas present which was resolved really speedily. Excellent communications. Thank you Ashleigh!

I have had a few T-shirts from different organisations via this supplier and they are really good quality and arrive quickly. However on this occasion I had to contact customer services as they had sent me the wrong T-shirt, they responded promptly and rectified the issue by sending me the correct T-shirt by return, also refunded the shipping fee, as well not wanting the incorrect item returned. Cannot fault them - great customer service!

I was unsure about the baseball hats as they aren’t many photos on the website. No one wearing it and no photo of the back. I was kindly helped by Ashleigh who explained the size and style of the hat. I also ordered a new jumper.
Both hat and jumper are good quality and fit well. Can’t wait to wear them!

Fantastic customer service. I ordered a multipack of t shirts and one had a small hole in it. I was offered a refund or a replacement, and the replacement was sent out immediately and received the next day.

I sell a range of sustainable pilates clothing through Teemill and I’ve found them to be really supportive and quick to respond when I have a tech issue- which is rare. Plus I absolutely love their products and their ethical 360 approach to sustainability.

Not only do this company provide amazing high quality products but the customer service is the best. They have really gone above and beyond to make sure that the products I purchased would be suitable for my daughter's sensory needs. She couldn't be happier. I really couldn't recommend more highly. Thank you!

When my parcel got lost in transit they replaced it for me very kindly.

Had a problem with delivery by royal mail and Teemill were brilliant with comms. Excellent quality sweatshirt. Highly recommended.