Spoke to John who was brilliant providing full details re their internships/placement and services they offer. Especially, their placement abroad in south east Asia which sounds like great opportuni... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really enjoyed the experience learning with The TEFL Institute. I took the IELTS Teacher course and it was fantastic! Loved that it has audio, which, in my opinion, made it easier to study. It is in... See more
Company replied
I had a really great experience with the TEFL Institute. The course was easy to follow, and the lessons were well structured and genuinely useful. I felt like I was learning practical skills that I... See more
Company replied
Today I signed up with The TEFL Institute to commence their 300 Hour Level 5 Advanced TEFL Diploma. Initially, I wasn't sure which of their courses to choose but I was helpfully guided by one of their... See more
Company replied
Company details
- Education Center
- Career and Education Provider
- Educational Institution
- Studying Center
- Training School
- Vocational School
About The TEFL Institute
Written by the company
The TEFL Institute is an online course provider offering internationally accredited TEFL courses. TEFL stands for Teaching English as a Foreign Language, and the TEFL industry is growing every single day.
Having a TEFL qualification could be your ticket to travel the world or start something new—like teaching from the comfort of your own home.
Our team is made up of like-minded people who love teaching English, travelling, exploring new places, meeting new people, and discovering new cultures. That’s why we’re passionate about TEFL and committed to helping aspiring teachers succeed.
With over 20 years of combined experience in the TEFL industry, we have a well-seasoned team ready to help you launch your teaching career.
We support our customers every step of the way. Even before you purchase a course or internship, we work with you one-on-one to ensure we find the perfect fit for your goals and lifestyle.
Once you’ve chosen the course or internship that best suits your needs, we’ll guide you throughout your entire TEFL journey—from the moment you begin, during your course, and well beyond.
We’re here for you—every step of the way.
Transform Your Career with Accredited TEFL Certification
Written by the company
- Global Teaching Opportunities Start with the TEFL Institute
- At the TEFL institute, we provide world-class TEFL programs designed to empower aspiring educators. Our accredited courses equip you with the skills needed to teach English worldwide, whether in classrooms or online. With flexible, self-paced learning, you can begin your journey at any time, anywhere. Join thousands of successful graduates and take the first step towards an exciting teaching career abroad or online. Explore our programs today and turn your passion for teaching into a rewarding profession!
Contact info
6 Mornington Pl., , NW1 7RP,, London, United Kingdom
- +442033185366
- hello@teflinstitute.com
- teflinstitute.com
Become a Certified TEFL Teacher
You should know
4.7
Excellent
488 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The course is very basic so far
Update 2. That's fine it was a banking holiday, but don't state in your replies here that I didn't email, because I did. Instead of taking responsibility, you transfer the blame. I did email. And the fact that you're still updating on here, almost a month after the fact, before getting facts straight, tells me everything i need to know. The course is still basic and not worth the money you are charging.
UPdate - I did reach out to you. I did send several emails. I also finished the course in like 6 hours? so 30 hours is a fairly elaborate sell, and of course it was not going to be a full incredible certification, but for the price, I expected WAY MORE. I also did not see anywhere to download the certificate. In fact, I sent feedback to your email address with specific issues, and still no one has gotten back to me. It's very rich to come on here and say this, when I did do all of those things.
The course is very basic so far, and I can't proceed to the right part of the course, even after watching the videos, and answering the same questions to proceed to the next round, yet it doesn't save my answers. I have been through the same section 4 times, and there is no navigation out of it. I am honestly appalled.
Secondly, i do not appreciate that I apparently only have 6 months to complete the course. I have been ill for the last few months, and have not had time to do the course, and am now asked to pay for an extension (why? it is online, you do not need me to finish this month). I am so tired of these companies with this fine print that does not serve the customer at all.
The tests were very basic as well. Some of the content was mildly useful.
There is no kind of certification at the end it seems, although maybe it is coming? I am not sure, not that I need one, but you'd think a course of this price would give you something at the end instead of a generic "you completed a TEFL" I mean it's an IELTS, not a TEFL...
May 2, 2026
Unprompted review
Reply from The TEFL Institute
Update -
Hi Cindy,
Thank you for your updated feedback. We’re sorry again to hear you were disappointed with your experience.
We can confirm that our customer care team replied to your email on 5th May with your certificate attached. There was a slight delay due to the bank holiday weekend while our offices were closed, so we do apologise for that inconvenience.
We wish you all the best moving forward and thank you again for taking the time to share your experience.
Hi Cindy,
Thank you for your feedback, we’re really sorry to hear about your experience.
The 30-hour IELTS course is designed as a short, add-on specialist course rather than a full TEFL qualification, so the content is more basic than that of our core qualifications. That said, you do receive a certificate upon completion, which can be downloaded directly from your dashboard once all modules are finished.
Regarding access, the 6-month access period is outlined on our site. However, we always aim to be as flexible as possible with our students. If you had reached out to us, we would have been more than happy to pause your course or discuss options with you given your circumstances.
We’re also sorry to hear about the technical issues you experienced, that’s certainly not the experience we want for our students.
Please reach out to us at hello@teflinstitute.com and our customer care team will be happy to help you any way we can.
I recenty enrolled in a Level 5 TEFL…
I recenty enrolled in a Level 5 TEFL course and so far the experience has been very positive. I appreciate how the course encourages proper academic referencing and avoids plagiarism. It's a great course for anyone who wants to start teaching English with confidence.
May 1, 2026
Unprompted review
Reply from The TEFL Institute
Hi Farrah,
Thank you for your kind feedback 😊
We’re delighted to hear you’re enjoying the Level 5 course so far. Emphasising academic standards, including proper referencing, is an important part of building confidence and professionalism as a teacher, so it’s great to hear that stood out to you.
Wishing you the very best as you continue your course, we’re here if you need any support along the way!
I have bought the TFEL course last…
I have bought the TFEL course last November,on black Friday deal, but I have started only in January.
I have taken this course to improve my English and grammar, while improving my confidence.
I'm not native speaker, and I do find it's more challenging, so it's takes longer time to study. I'm behind my timeline,and I was worried that I will fail,but I have received the email that I can extend my course. I'm so excited for the opportunity.
I hope, that by the end of the course, I will be able to teach children,using simple English, repetition, fun activities, and songs, and to encourage them not to give up when it gets difficult.
Thank you 😊
April 30, 2026
Reply from The TEFL Institute
Hi Sigita,
Thank you so much for your lovely review 😊
It’s great to hear you’re enjoying the course and using it to build your confidence in English and grammar, that’s exactly what it’s designed to support.
Learning at your own pace is so important, especially as a non-native speaker, and we’re delighted the course extension has given you that extra flexibility.
It sounds like you have a wonderful approach to teaching already, using simple language, repetition, and fun activities is exactly what helps learners succeed.
Wishing you the very best as you continue your course, we’re sure you’ll do brilliantly!
Today I signed up with The TEFL 300 Hour Level 5 Advanced TEFL Diploma
Today I signed up with The TEFL Institute to commence their 300 Hour Level 5 Advanced TEFL Diploma. Initially, I wasn't sure which of their courses to choose but I was helpfully guided by one of their TEFL & Travel Advisor's Elaine. Elaine promptly called me in Abu Dhabi from the UK to discuss the course options and patiently took the time to answer all my queries. I look forward to commencing the course and providing further feedback here about my experience with The TEFL Institute.
April 29, 2026
Unprompted review
Reply from The TEFL Institute
Thank you for sharing your experience! We're delighted to hear that Elaine was able to guide you through the process and help you choose the right course. Wishing you the very best of luck with your TEFL Level 5 Advanced Diploma, we hope you have a fantastic learning journey ahead and look forward to hearing about your progress!
Very Clear and Easy to Follow Course
I just completed my IELTS Examination Preparation Course with the TEFL institute, and I like that the course content was clear and easy to understand. Additionally, there are links to helpful resources throughout the course, and I feel ready to help any student succeed. I will highly recommend the TEFL institute for English Language training.
April 22, 2026
Unprompted review
Reply from The TEFL Institute
Hi Ama,
Thank you so much for your thoughtful review! We’re delighted to hear that you found the IELTS Course clear, easy to follow, and full of helpful resources.
It’s fantastic to know you’re feeling confident and ready to support your future students, that’s exactly what we strive for. We really appreciate your recommendation and wish you every success in your teaching journey ahead!
A Difficult but Worthwhile Course
An excellent course, with clear easy to use instructions and an easy to use interface. Learning itself is simple and the review questions are easy to do. However, the real test comes at the end, when you need to write quite a lot as the final part, with many sections to it. However, the effort is all worth it! :) Highly recommended.
April 22, 2026
Unprompted review
Reply from The TEFL Institute
Thank you so much for your thoughtful feedback, Kumiko! 😊
We’re delighted to hear that you found the course clear, easy to follow, and user-friendly. You’re absolutely right — the final assessment can be challenging, but it’s designed to help you apply everything you’ve learned and build real confidence in your teaching skills.
It’s great to know you found the effort worthwhile, and we really appreciate your recommendation.
Wishing you every success on your TEFL journey 🎓🌍
Great support!
Having recently completed the series of courses I registered for, I was quite disappointed not to be able to access the certificates. One message to the Institute ... and voilà ! Problem sorted out.
Thank you, Lisa, for your support. I really appreciate it.
April 22, 2026
Unprompted review
Reply from The TEFL Institute
Thank you so much for your kind feedback, Marie Françoise! 😊
We’re really glad to hear that the issue with accessing your certificates was resolved quickly, and that Lisa was able to assist you. We’ll be sure to pass on your lovely words to her!
Congratulations on completing your courses, and we wish you every success on your TEFL journey.
Wholesome experience
This TEFL course does a solid job of building a clear foundation in grammar, tense usage, and language structure, while also linking theory to practical classroom teaching. The mix of explicit and implicit approaches, along with focused practice on real examples, makes it especially useful for developing confident and effective teaching skills.
April 21, 2026
Unprompted review
Reply from The TEFL Institute
Thank you for your thoughtful feedback, Loveleen! 😊
We’re delighted to hear that you found the course helpful in building a strong foundation in grammar and teaching skills. It’s great to know that the balance between theory and practical application supported your learning and confidence.
Wishing you every success as you continue your TEFL journey, and we’re always here if you need any support along the way 🎓🌍
Great Customer Service
Great help, I called customer service and the person who answered was very knowledgeable and offered great, personalized advice. I immediately bought my course after speaking with him for just a few minutes.
April 21, 2026
Unprompted review
Reply from The TEFL Institute
Thank you so much for your lovely feedback, Sofia! 😊
We’re delighted to hear that you had such a positive experience with our team and found the advice helpful and personalised. It’s great to know the call gave you the confidence to get started with your course!
Wishing you every success on your TEFL journey. We’re here if you need any support along the way 🎓🌍
The TEFL institute has created a well…
The TEFL institute has created a well organized, instructive and clear internet course.
April 13, 2026
Reply from The TEFL Institute
Thank you for your kind feedback! 😊
We’re delighted to hear that you found the course well organised, clear, and instructive — that’s exactly what we aim to deliver.
Wishing you every success as you continue your TEFL journey 🎓🌍
I completed the Advanced Grammar TEFL…
I completed the Advanced Grammar TEFL course and couldn't be more satisfied. The content is well-structured, engaging and genuinely useful for real classroom practice. The modules cover everything from tenses and timelines to error correction and lesson planning — always with practical examples and clear explanations. The platform is easy to navigate, the quizzes are well-designed, and the pace is perfect for someone balancing work and study. A great investment for any teacher looking to strengthen their grammar teaching skills. Highly recommended!
April 20, 2026
Unprompted review
Reply from The TEFL Institute
Thank you so much for your fantastic feedback, David! 😊
We’re delighted to hear that you found the Advanced Grammar course so valuable and practical for real classroom use. It’s great to know the structure, examples, and pace worked well for you, especially while balancing other commitments.
We’re also pleased that you found the platform easy to navigate and the quizzes effective in supporting your learning.
Wishing you every success as you continue to develop your teaching skills, and thank you for your recommendation! 🎓🌍
Honestly? This Made Teaching Abroad So Easy
I had a great experience with The TEFL Institute from the very start. Before I even signed up, they kept in touch and made everything super clear, which really helped me choose the right course without any stress.
The course itself was honestly so easy to follow, and the learning platform is really simple to navigate; everything’s laid out in a way that just makes sense, so you’re never lost or overwhelmed.
Jess from the employability team has been amazing as well. She’s been so helpful, always quick to reply, and really supportive when it comes to figuring out next steps and job options.
Also, TEFL.ai is such a fantastic resource; it’s been a game-changer for planning and ideas.
Overall, I felt supported the whole way through, and even after finishing the course, the help doesn’t stop. I’d definitely recommend it to anyone thinking about teaching abroad!
April 18, 2026
Unprompted review
Reply from The TEFL Institute
Thank you so much for your amazing feedback, Maggie! 😊
We’re delighted to hear that you had such a positive experience from the very beginning and that our team was able to support you in choosing the right course with confidence.
A special thank you as well for your kind words about Jess, we’ll be sure to pass them on! We’re so glad she was able to support you with your next steps and job opportunities.
It’s fantastic to hear that you’ve been enjoying TEFL.ai too.
We’re really pleased you felt supported throughout your journey and beyond. Wishing you every success as you take the next steps in teaching abroad 🌍🎓
Reply from The TEFL Institute
Thank you so much for your kind words, Cristelina! 😊
We’re delighted to hear that you found the programme quality exceptional, that’s exactly what we strive for.
Wishing you every success on your TEFL journey, and we’re here if you need any support along the way! 🎓🌍
New TEFL student
The modules are well put together, with videos to further explain concepts. I enjoy how I have a tutor on hand for any assistance I may need also.
April 9, 2026
Reply from The TEFL Institute
Thank you for your lovely feedback! 😊
We’re so glad to hear you’re enjoying the course structure and finding the videos helpful in supporting your learning. It’s also great to know that having tutor support available is making a difference, we’re always here to help whenever you need us.
Wishing you the very best as you continue your TEFL journey! 🎓🌍
Precise and punctual
Precise and punctual
Careful and detailed
Happy with their services
April 14, 2026
Reply from The TEFL Institute
Hi Sarah,
Thank you for your kind feedback! We’re delighted to hear you found our service precise, punctual, and detailed.
We really appreciate your support and are glad you’re happy with your experience 😊
No full refunds
I made a wrong purchase and the website says 14 day money back guarantee. In the fine print it says FULL refund within 14 days. Then below it says May be subject to service fee which is confusing. If there is a fee then don’t say it’s a FULL refund. I was charged the service fee even though it said FULL refund on the website and requested only a few minutes after purchasing. Just know that you will not get your full money back.
April 13, 2026
Unprompted review
Reply from The TEFL Institute
Hi Paula,
Thank you for your feedback, and we’re sorry for any confusion caused.
While we do offer a 14-day money-back guarantee, refunds are subject to a small administrative fee to cover processing and transaction costs. We understand how the wording may have been unclear, and we appreciate you highlighting this.
If you have any further questions, please feel free to contact us directly and we’ll be happy to help.
Invasive marketing
I found there were an excessive number of emails per day and my antivirus software identified TEFL Institute tried to track my location 45 times. I find this to be invasive and unnecessary. A reputable training organisation should not need to resort to this level of marketing,
April 9, 2026
Reply from The TEFL Institute
Hi Kelle,
Thank you for your feedback, we really appreciate you bringing this to our attention.
We have been in contact with you via email regarding this, and our technical team has reviewed your concerns and is continuing to look into the matter further.
Our customer care team has also processed your refund for you.
Thank you again for your cooperation while we investigate this. If you have any further questions or concerns, please don’t hesitate to reach out, we’re always happy to help.
This was a great course!
April 12, 2026
Unprompted review
Reply from The TEFL Institute
Thank you for your kind feedback, Cathy.
It’s great to hear you enjoyed the course. Wishing you all the best on your TEFL journey, and thank you for choosing The TEFL Institute.
recommend for new learner who want to TEFL,
user friendly to create account sign in and price very good, got discount 15%, I'm now on the learning program for 120 hours Price very good
April 3, 2026
Reply from The TEFL Institute
Thank you for your review, Martinus.
It’s great to hear that you found the platform user-friendly and the course good value, especially with the discount. Making the learning experience accessible and affordable for new TEFL learners is a key priority.
Wishing you every success as you progress through your 120-hour course, and thank you for recommending it to others starting their TEFL journey.
5 Star to The TEFL Institute
I highly recommend the Teaching English Online Specialist course by The TEFL Institute. It is practical, well-structured, and focused on real teaching scenarios that are easy to apply. I especially valued the strategies for engaging learners and building confidence in online settings. It has strengthened my ability to support learners with clarity and purpose. Five stars.
April 11, 2026
Unprompted review
Reply from The TEFL Institute
Thank you for the fantastic review, Erena.
It’s great to hear that the Teaching English Online Specialist course provided practical, well-structured strategies that could be applied with confidence in real teaching scenarios. Supporting teachers in building engaging and effective online lessons is a core focus of the course.
Wishing you continued success in your online teaching journey, and thank you again for your recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.