Very poor service
Very poor service – would not recommend
I ordered a power steering pump from TeileZentrale and paid via PayPal. After placing the order, I only received an order confirmation. After that, there was complete silence.
I contacted their chat support and was told that the payment had been refunded to PayPal. This was not true, as PayPal confirmed that no refund had been issued.
I then tried for several weeks to get a response via chat and email, without any success. There was no meaningful follow‑up, no explanation, and no refund.
In the end, I had to open a dispute with PayPal to get my money back, which I eventually did.
This was a very frustrating experience with extremely poor communication and customer service. I will absolutely not recommend this company to others.






