Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more
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Unit 3, 149 Glaisdale Drive West,, NG8 4GY, Nottingham, United Kingdom
Replied to 100% of negative reviews
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Great product and price, really well packaged. Fast delivery. Really appreciated them including the stylus too.

Reply from TEKshop

Reply from TEKshop
Excellent service and a great value product. However, and this is no reflection on either the service or the product...I purchased the wrong item....a laptop. For years I have used a tower unit as a desktop, and I miss it but that's just me. I'd like to go back and start again...😂

Reply from TEKshop
TEK Shop service was excellent. The same can't be said for DPD. Perhaps look into a new delivery partner if the problem persists.
Macine is great value and even came with a keyboard and mouse which I wasn't expecting.

Reply from TEKshop
My partner and I have just had a week from hell, trying to replace a laptop I (accidentally) crushed which had her PHD on. The 2025 model Acer Swift 16 was perfect for her and we needed a new one. Other major UK suppliers all had switched to a 2026 model (which is actually a downgrade) and all repair shops would not take it because it's too new. ENTER TEKSHOP!
Tekshop had the 'slightly' out of date model still in stock for an extremely reasonable price. While we had some awful experience with delivery, none of which was down to them. They despatched the product quickly, and we would have had it within a day had things gone to plan.
Will definitely be using Tekshop in the future! PHD saved, Partner Happy, and I am no longer looking like I'll be sharing the same fate of being crushed by a desk in penance!

Reply from TEKshop
Very disappointed with this company. All I wanted was a Windows 11 Laptop for music making using a DAW software product. They agreed to run a DPC Latency monitor tool on a proposed Laptop, but failed, then would not consider why and try to resolve. Seems as though they are not interested in selling products to customers, or have any knowledge in the technical aspects of tweaking a laptop to work in the 21st century for music making.

Reply from TEKshop
Trying to find a laptop that is both high spec and value for money is very difficult.
That being said, Tekshop had the laptop I needed with the exact specification I wanted and for a price that was cheaper than anywhere else. Even managed to save a few extra pounds as they had an open box model available. Item was delivered quickly and well packaged. It was an open box model as mentioned but there is not a mark or even a fingerprint on it.
All in all my experience with Tekshop was about as good as it gets for shopping online and wouldn’t hesitate to use them again.
Thank you.

Reply from TEKshop
5* experience! Communication absolutely excellent, and product great, and at an extremely competitive price. Shout out to Paul for going the extra mile to help me out in selecting the appropriate model. Brilliant!

Reply from TEKshop
Ordered a grade A refurbished PC & it arrived really quickly. A really good condition refurb with only a few very small dings to the top of the case.

Reply from TEKshop
A great family-run company, I purchased a Dell laptop from them, great value and a great laptop, will definitely use them again for all future PC purchases.

Reply from TEKshop
Best price online, item arrived well packaged next business day, what more could you want?

Reply from TEKshop
The PC was a good spec at a great price and delivery was very quick. Recommended.

Reply from TEKshop
I cannot recommend this seller enough. I had bought my son a laptop as a surprise from them and found out it was not the correct one. (My mistake) I contacted TEKshop immediately (although the product was on its way) and they could not have been more helpful. They assured me they would request it returned and when I offered to pay the courier charge which they would have to pay, they told me that it wasn’t necessary.
The customer service is second to none and I have never felt so reassured and that nothing was a problem.
I would not hesitate to recommend them. They are a very safe online company in my experience.

Reply from TEKshop
I've ordered several computers from TEKShop for the small charity I work for and have always found them to be incredibly helpful, competitive on price and quick to deliver.

Reply from TEKshop

Reply from TEKshop
The customer service was excellent. Due to a glitch on PayPal the transaction went through twice. Given it has been ordered for next day delivery I wasn't optimistic that I would be able to stop it. I called Tekshop and spoke to a person who sorted the issue immediately, and one of the transactions was reversed. My computer arrived when they said it would. Robust packaging and no damage. The computer was easily set up and had been waiting perfectly.

Reply from TEKshop
Delivered by the due date. With the right amount of packaging

Reply from TEKshop
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