Telcan Reviews 187

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Be... See more

Company replied

Rated 5 out of 5 stars

I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I... See more

Company replied

Rated 3 out of 5 stars

We have our modem in our basement as the cable enters our home there. Unfortunately upstairs an iPhone 13 does not receive a strong enough signal to stream video consistently. Not sure what simple a... See more

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Rated 5 out of 5 stars

Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart ph... See more

Company details

  1. Internet Service Provider

Written by the company

Telcan is a leading internet and home phone provider in Ontario & Québec, Canada founded in 1998. We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. - - - - - - - - - - - - - - - - - - - - - - WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.


Contact info

4.1

Great

TrustScore 4 out of 5

187 reviews

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Rated 5 out of 5 stars

Was easy to setup

Was easy to setup, modem arrived in mail days before connection went live. The speeds have been consistent and as promised. They've also made attempts to reimburse me as a customer due to a Rogers network outage. I'd recommend

October 29, 2022
Unprompted review
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Reply from Telcan

Thank you, Ahmad for sharing such an insightful review!

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Rated 5 out of 5 stars

Best internet

Great internet. Great speed. Reliable. Best value out there

October 12, 2022
Unprompted review
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Reply from Telcan

What a great feedback, Martyn! Thank you!

Rated 4 out of 5 stars

Understanding

Telcan has been very understanding regarding payment of my bill... lost my job in the summer, but they were kind enough to let me work on a payment plan for a couple of months. Now I'm all squared up! Thanks all!

October 28, 2022
Unprompted review
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Reply from Telcan

We're glad to hear about your positive experience with our company, Jillian!

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Rated 1 out of 5 stars

I signed up with Telcan for my internet…

I signed up with Telcan for my internet and so far it has been a huge disappointment. I signed up for 300 mbps.
On a good day I get 48 mbps.
Most days I am getting 8 mbps which is pretty much useless.
Stay away from their internet packages, the prices are great but the service is lousy and when I call their customer service all I get is a long list of excuses.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Telcan Call India - So cheap it's almost free

Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart phone, but, no problem. Calling via Telcan is so cheap it is almost free.
I use and recommend the VoiP app, but, these are the other ways to call:
Toll Free, Local Access, Access using Skype and MagicJack and even One Touch Calling.

May 25, 2016
Unprompted review
Rated 5 out of 5 stars

I love the service and price

The price of Telcan's service and the service itself are great. I use their phone card minutes all the time to call home. I wanted to leave this review after having used their customer service and had a great experience. I recommend them to everyone!

May 11, 2016
Unprompted review
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Rated 5 out of 5 stars

I can always count on TelCan

I've used a number of India calling service providers over the years but the one that sticks out to me as both dependable and dynamic is TelCan. As if their support team and phone apps weren't enough they also have a great rate per minute. My extended family in India is close to me and my family because we can talk every Sunday night for a low rate. The small price I pay to use their service is so worth it I'd stick with even if they tripled the price! Thanks TelCan!

April 21, 2016
Unprompted review
Rated 5 out of 5 stars

THANKS......TELCAN SERVICE PROVIDER!!!

I signed up with Telcan in which provided call rate $0.016 per minutes for India. I purchased $10 card and got 625 minutes.I made calls though both GlobalTel App. and Access number. Both are working fine. After 2 months, when I made calls I got more minutes with my rest Telcan balance then I contacted on Telcan live chat. They said me, India call rate has reduced and your rest balance has also changed automatically for new call rate. Its interesting service, I like it........

November 6, 2015
Unprompted review
Rated 1 out of 5 stars

TELCAN - STEAL MONEY FROM PEOPLE

I recently signed up with Telcan which provided call rate 0.011 per minute. I paid 10$ and had 900+ minutes in my account. I made few calls which would sum up around 30 minutes. Today, I heard the voice prompt saying that have 600+ minutes. I called the customer service to check what is going on. They said they increased the call rate to 0.018 and sent an email to the customers. Now I realize that these guys are specialized in stealing money from people using these trick. I am fooled. Stay away with these guys.

July 6, 2015
Unprompted review
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Rated 4 out of 5 stars

Prompt service!

I had issues with ability to make calls through my iPhone 5. I dropped an email to support and my issue was resolved within 24hrs. I am able to make all my calls perfectly fine now.
Thanks for such a quick support!

July 29, 2014
Unprompted review
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