I am sharing my personal experience…
I am sharing my personal experience working with this company for a short period.
In November 2025, I worked in this organisation for over two weeks; however, I did not receive my salary for the period I worked. The dues remained pending for over four months, following which I formally filed a complaint with the Labour Department.
My role involved following pre-written scripts while speaking to customers about debt-related services. At times, I felt the communication style could be quite persuasive, especially when discussing potential savings or reductions. While I understand sales roles require confidence, I was not fully comfortable with how some conversations were structured.
From my experience and internal discussions, I understood that a similar process is also followed in a sister operation located in the northern part of India. I do not have independent visibility into that location, but this was my understanding during my time there.
During a discussion to clarify my salary breakup, I noticed a difference, with deductions of approximately ₹3,000 being applied. Upon further clarification, I was informed that a “sandwich leave” policy was applied, where taking one day of leave could result in deductions for adjacent working days as well. To the best of my knowledge, this policy was not clearly communicated in advance nor documented in my offer letter, and I personally found this concerning.
From my observation, multiple responsibilities — including HR, Team Leader, Operations Manager, and certain administrative oversight — appeared to be handled by a single individual, which raised concerns for me regarding transparency and organisational structure.
Attendance was manually managed, and I observed that even being late by around 10 minutes could lead to warnings about not being marked present for the entire day. Break times, including short breaks, were monitored and sometimes required to be compensated at logout.
Employees were also required to remove their shoes before entering the work area, which, in my opinion, felt unusual for a professional office environment.
Additionally, instead of resolution on the payment concern, I was cautioned about posting reviews on public platforms such as Google, Glassdoor, and Trustpilot. From my observation, there appeared to be a reduction in employee strength over time, and I am aware of individuals who chose to leave citing concerns related to workplace practices.
I have received official communication from the Labour Department regarding this matter. As per the communication, I was advised to proceed with filing a case before the Labour Court due to non-payment of dues for over four months.
As of April 2026, I have formally filed a case before the Labour Court (14/04/2026) in relation to the same. I also understand that the company did not appear before the Labour Department for the scheduled proceedings/negotiation.
This review reflects my personal experience. I would advise prospective employees to carefully review company policies, salary structure, attendance rules, and management practices before making a decision.
December 1, 2025
Unprompted review