Tempdent Reviews 306

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, kindness, and helpfulness, often highlighting specific tutors and assessors who went above and beyond. People found the user experience to be very positive, with many appreciating the clear explanations and structured approach to learning. The customer service is frequently described as amazing, with staff readily available to answer questions and provide guidance, contributing to a smooth and enjoyable overall service experience. However, some people mentioned occasional issues with continuity due to assessors leaving or changing during their course, leading to a period of little communication. A few other people also felt that there were minor bumps along the way, particularly as part of the first cohort for a new course, and that some coursework was not getting marked promptly.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, support, and... See more

User experience

Users describe positive interactions with user experience. Many customers highlight the excellent... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the supportive and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the support received, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience has been amazing so far! Tempdent has provided me with great support throughout my apprenticeship, it’s been very simple to use I’ve had to difficulties. I’ve almost reached the end of m... See more

Company replied

Rated 5 out of 5 stars

My amazing assessor Ramisa Daud helped me so much throughout my whole dental nursing course. I couldn’t recommend her enough, she is the most supportive, helpful, reliable and kind hearted person... See more

Company replied

Rated 5 out of 5 stars

Kathrine bull has been nothing but amazing with me! She taken me over when I was really struggling with my course work and getting through my course, after being diagnosed with dyslexia Kathrine stepp... See more

Company replied

Rated 5 out of 5 stars

I’ve really enjoyed working with my assessor Siobhan Lilley during my dental nurse apprenticeship. She have been very supportive, friendly, and always willing to help when I needed guidance. She expla... See more

Company replied


Company details

  1. Training Centre
  2. Recruitment Service

Written by the company

Since 1996, Tempdent Recruitment & Training has grown to become one of the UK's premier recruitment agencies and training providers. Our journey began as a small London-based agency, but we've expanded into a national presence while retaining our personal touch. Our enduring success lies in our specialised focus on the dental profession. Our dedicated team of seasoned recruitment consultants and training experts comprehends the unique needs of the dental field. We're committed to ensuring that your experience with us not only meets but surpasses your expectations. Our dental recruitment team, with their wealth of experience, specialises in connecting talented individuals with opportunities in various dental roles, including dentists, dental nurses, hygienists, practice managers, and dental receptionists. We cater to both temporary and permanent dental positions, serving London and the entire UK. Furthermore, our highly skilled and accomplished dental training center offers a diverse range of courses tailored to your requirements. Whether you're interested in the government-funded Apprenticeship in Dental Nursing & Practice Management, the National Diploma in Dental Nursing, or Post Registration Courses for aspiring and existing managers in healthcare, we've got you covered. We also provide CPD courses designed for the entire dental team. Our training methods are designed to provide maximum convenience and flexibility. You can access our courses through our custom online e-learning platform or attend sessions at our modern training centers, including options for on-site training at your workplace. We believe in promoting lifelong learning, and our courses are available online and in-person to suit your preferences. For those seeking CPD and customised training, we offer nationwide delivery right in the comfort of your practice. At Tempdent, we're dedicated to helping you excel in the dental field, whether you're seeking the perfect job or advancing your career through high-quality training.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

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Rated 5 out of 5 stars

started the dental nursing course in…

started the dental nursing course in july 2023, and just qualified and can say without a doubt that i wouldn’t have done it without my amazing assessor who helped to push me to be the best i could be, thank you katherine and the rest of the team at tempdent!!

November 8, 2024
Unprompted review
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Reply from Tempdent

Congratulations on qualifying as a dental nurse, and thank you for your wonderful feedback! We’re delighted to hear that Katherine and the Tempdent team were able to support and motivate you throughout your apprenticeship.
Thank you again for sharing your experience, and we wish you all the best in your dental nursing career!

Rated 5 out of 5 stars

Dental Nurse Apprenticeship

I couldn’t thank my Assessor Charlotte enough for all the help she gave me over the duration of my dental nurse apprenticeship course. I found the whole journey very smooth and enjoyable. All the resources available were so helpful and the platform was easy to come to terms with and use. The support you receive throughout the 18 months is incredible which i was slightly worried about when doing an online course however everybody i spoke to was extremely helpful and kind!

November 6, 2024
Unprompted review
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Reply from Tempdent

Thank you for your wonderful feedback. We're thrilled to hear that your journey was smooth and enjoyable and that the resources and support exceeded your expectations. We’re especially glad that Charlotte and the team could provide the guidance you needed throughout your apprenticeship. We know online learning can feel uncertain at first, so it’s great to hear that the platform, resources, and our dedicated team made your experience a positive one. Congratulations on your achievement!

Rated 5 out of 5 stars

Lovely assessors!

I had a bit of a rocky start to the apprenticeship and honestly the course material within the webinsrs weren't super engaging. However, my assessors and tutor were amazing. Sarah my observation assessor was honestly the best person to have help me. She's super caring and relatable and was really rooting for me. She's amazing!! Lynda was a really great assessor and helped so much in preparing for my EPA! And my webinar tutor Jackie made all the webinars worth getting up for, she is so so lovely and truly cared about helping us all. They're were all so lovely so give them a pay rise Tempdent!!

October 30, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review, Liberty. We're sorry to hear that you didn't find the webinars engaging. Please do feel free to tell us more about this, we're always open to constructive feedback and strive to provide the most engaging content for our learners. (info@tempdent.co.uk)

It is amazing to hear how well our team supported you throughout your apprenticeship! We'll pass the message on - thank you!

Rated 5 out of 5 stars

My experience with Tempdent was great

My experience with Tempdent was great, I found the webinar tutor to be really helpful and gave lots of easy ways to remember things. My assessor, Louise Hart, was always available for any help I needed and helped me to qualify 3 months early!

October 29, 2024
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Reply from Tempdent

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with Tempdent and that the webinar sessions were engaging and effective for your learning.
A huge congratulations on qualifying three months early—that’s an incredible achievement! Louise is truly dedicated to supporting her learners, and we’re so pleased to know she was there for you every step of the way.

Thank you again for sharing your feedback with us, and best of luck as you move forward in your career!

Rated 5 out of 5 stars

Lovely support

Jess has been so understanding, in formative and brilliant supporting me through my course.

October 14, 2024
Unprompted review
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Reply from Tempdent

Thank you for leaving us a review, Katrina! This is so great to hear!

Rated 5 out of 5 stars

Great experience!

I couldn’t have got this far without my assessor Katherine Saunders. I started my dental nursing course here in July 2023 and have nearly qualified! Katherine had been very supportive right from the start in helping me with assignments and recently preparing me for my EPA which I’ve just passed- earlier than expected! She helped me build my confidence in myself and keeping me up to date with my portfolio and knowledge, she is also a great laugh with made me instantly feel relaxed whenever I was stressed out. I feel I’ve had great support and the course has been very organised the whole way through! Thank you☺️!

October 11, 2024
Unprompted review
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Reply from Tempdent

Thank you for your kind words! We're thrilled to hear about your positive experience with us, and especially with your assessor, Katherine. It’s fantastic that she was able to support you throughout your journey, from assignments to successfully passing your EPA ahead of schedule! Congratulations on your achievements so far, and we can’t wait to see what’s next for you in your dental career!

Rated 5 out of 5 stars

Very supportive

I have just finished my diploma in dental nursing and couldn’t have done it without the support of my amazing mentor at tempdent: Charlotte Kinder. She was always there when i needed her, took the time to explain things to me and pushed me to work to the highest standard. Thanks to her i was able to complete all of my course work on time (with no revisions needed), improve my skills when working in surgery / completing professional discussions & becoming a qualified dental nurse! . Very thankful for my experience with tempdent.

September 30, 2024
Unprompted review
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Reply from Tempdent

Congratulations on your achievement! It is fantastic to hear that you had such a positive experience with Tempdent and your mentor was so supportive throughout your training. Thank you for choosing us and good luck with your career in dentistry!

Rated 5 out of 5 stars

Amazing Experience

Found out I passed my course today and my experience with Tempdent has been amazing over the last 2 years. The support and patience my assessor Marie has given me has been nothing short of amazing!

September 30, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave Tempdent a review! Congratulations on passing your course, that is a fantastic achievement, and we are so pleased to hear how your experience has been amazing, with the help of your assessor!

Rated 5 out of 5 stars

Amazing experience

Today I received my results of passing my course, studying with tempdent has been amazing. The resources are so useful, the webinars are brilliant and the staff are so supportive. I’ve had a wonderful experience with them! My Assesor Marie has been brilliant over the past 2 years & I genuinely couldn’t have passed without her support, patience, guidance & help! I would 100% recommend tempdent for anyone looking into dental Nursing!

September 25, 2024
Unprompted review
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Reply from Tempdent

Congratulations on passing your course - what an achievement! Thank you for choosing Tempdent as your learning provider - we are incredibly pleased to hear how useful you found the learning materials and how supportive your assessor has been! It's fantastic that you would recommend us too. Good luck with your future career in dentistry!

Rated 5 out of 5 stars

Fast efficient and rewarding

I found this company to be a great way to learn the apprenticeship. My assessor was clear efficient and quick at delivering setting and marking work. I found that any help I asked for was immediately given and answers recieved. There were no issues with myself and this course. A few of the staff at my practice had difficulty with this course and company however I rate 10/10.

September 20, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave Tempdent a review, Alice. We are pleased to hear that you found our services a great way to learn the Apprenticeship, and that you were well supported throughout your studies.

Rated 5 out of 5 stars

Great all round service

After having a bit of a bumpy start to the course, I was assigned a new assessor, Gabriella, who was amazing. She supported me every step and answered all of my questions. She got me back on track and helped me to qualify earlier than expected. I couldn’t have done it without her.

Tempdent provide a good service, I found the resources extremely helpful and the teaching methods enabled me to be fully prepared for my epa.

September 19, 2024
Unprompted review
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Reply from Tempdent

Thank you for your feedback! We’re sorry to hear about the initial challenges but are thrilled that Gabriella was able to turn things around and provide the support you needed. It’s wonderful to know that our resources and teaching methods helped you feel prepared and achieve your qualification ahead of schedule. Congratulations on your success, and we wish you all the best in your future endeavors!

Rated 5 out of 5 stars

my assessor emily brown was very…

my assessor emily brown was very supportive and efficient when it came to getting me through to EPA- very supportive and nothing was too much. thanks emily!

September 17, 2024
Unprompted review
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Reply from Tempdent

Thank you for reviewing Tempdent, Natalie! It's lovey to hear how supportive Emily has been - we'll be sure to pass on the feedback! Thank you!

Rated 5 out of 5 stars

My experience at Tempdent

My assessor Emily Brown was so helpful all the way through my apprenticeship. She was always there to answer any questions I had about my coursework or end point assessments and always replied quickly. She was always very supportive with any problems I faced during my apprenticeship and I couldn’t have done it without her help.

September 9, 2024
Unprompted review
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Reply from Tempdent

Thank you for your feedback! We're thrilled to hear that Emily was able to support you throughout your apprenticeship. It's great to know she was there to answer your questions and provide the encouragement you needed. Congratulations on your success!

Rated 5 out of 5 stars

My latest assessor Emily brown has been…

My latest assessor Emily brown has been so supportive! I felt like she went above and beyond for me! Wish I had her throughout my whole apprenticeship!

September 2, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review! It's so great to hear how well supported you were by Emily. We wish you the best of luck with your future career in dentistry.

Rated 4 out of 5 stars

Thank you <3

Mixed feelings about tempdent :(
When I first started I had Emily brown and she is amazing!! I was ahead of my assignments and knew where I needed to be and what to do to get there. Then Emily left to have a baby <3 this is where I got a new assessor and fell behind due to calls being cancelled and no replies to any emails. After a few months of struggling through the course on my own I changed back to Emily. She did not have the easy task of sorting through my portfolio and helping me catch up but she did the best job at making me feel supported and answering every question I had. Emily you are the best and definitely in the right job !! 🤍

September 2, 2024
Unprompted review
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Reply from Tempdent

Dear Aisia,
Thank you for sharing your experience with us. We are thrilled to hear about the positive impact Emily had on your journey. She is indeed a valued member of our team, and we’re glad she could provide the support and guidance you needed.

We sincerely apologise for the challenges you faced during her absence. Your feedback is invaluable, and we will use it to ensure better continuity and communication in the future.

Thank you again, and we wish you all the best in your continued success!

Rated 4 out of 5 stars

A massive thank you to my Assessor

A massive thank you to my Assessor, Louise Hart. She has been really supportive through out my training, especially the last months towards my EPA. She ensured that my portfolio was up to standard, ticking all the boxes. My work Assessor, Harriet was also of great support. Thank you so much for a job well done team.

August 28, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to review us! It's so great to hear how our team have supported you throughout your training and your end point assessment. We'll ensure the team see your review - thank you!

Rated 5 out of 5 stars

Dental Nurse Apprenticeship

I just wanted to say a massive thank you to Natalie Dykes for all the help and support throughout my course and getting me through all my exams and having complete faith in me that I will qualify.

I couldn’t be happier enough for how Tempdent have been there to support in place throughout my time I have spent with them in in the last 2 years.

I totally recommend signing up with Tempdent if your looking for a Dental Nurse apprenticeship 🦷

August 30, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave us a review, Millie. It's wonderful to hear how Natalie supported you throughout your time learning with us, and how Tempdent have supported you as a whole too. Thank you for recommending us to aspiring Dental Nurses! Best of luck with your career post qualifying!

Rated 5 out of 5 stars

Assessor Emily Brown

I would like to specially thank my assessor Emily Brown! She has been my rock on this journey. I cannot thank her enough. All the support, motivation and encouragement has enabled me to push my way through this journey. I’m forever grateful for such an amazing assessor. Not only has supported me on the course but also inspired me to continue my dental journey and work my way through the dental scope of practice.. one dental role at a time! Emily Brown you are a great assessor! Thank you ever so much for being so patient and supportive with me.

August 28, 2024
Unprompted review
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Reply from Tempdent

Thank you for taking the time to leave a review! It's amazing to hear that you have been inspired to build your career even further, and it is fantastic that our wonderful assessor, Emily, was part of that for you. We'll ensure Emily is notified of your review - thank you!

Rated 5 out of 5 stars

Dental nurse diploma

I was given great support throughout my studying, nothing was ever too much for my assessors. During observations I was made to feel comfortable and could tell they were eager for me to pass and only wanted the best outcome for me!

August 25, 2024
Unprompted review
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Reply from Tempdent

We appreciate you taking the time to leave us a review, thank you! It's wonderful to hear how you were well supported with your training and observations. We are incredibly proud of our dedicated team who encourage each learner to strive for the best outcomes, kickstarting a successful career in dentistry. Thank you for choosing Tempdent!

Rated 5 out of 5 stars

Amazing assessors<3

Both my workplace assessor (Sarah Hinton) and portfolio assessor (Lyn Evans) were extremely helpful throughout my apprenticeship. They supported and encouraged me. I knew they were there if I needed help or had any questions:)

July 18, 2024
Unprompted review
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Reply from Tempdent

Thank you for leaving us a review, Annabel. It's great to hear how helpful both your workplace assessor and portfolio assessors were throughout your training. We wish you the best of luck with your future in dental! Thank you for choosing Tempdent.

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