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Template.Net Reviews 323

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TrustScore 4 out of 5

4.2

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the efficiency, professionalism, and quick responses from the support team. Many people appreciate the helpful and professional staff, who make them feel like a priority and provide step-by-step guidance. The platform is often described as a great tool with useful resources, offering a wide variety of templates and an easy-to-use interface. However, some people were dissatisfied with the product and website, experiencing issues like text boxes moving unexpectedly or difficulties with printing and saving projects. A few other people also felt that the website's color selection for templates was problematic, not accurately reflecting brand colors or producing undesirable results.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the platform easy to use, functional,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, polite, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism and quick response times.... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its templates, ease of... See more

Website

Users describe ambiguous interactions with the website, with many finding it easy to use, functional for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had difficulties moving a text box around that for some reason moved itself to another part of the document and I was trying to move it back to the original spot. Otherwise it was easy to use. It wo... See more

Rated 4 out of 5 stars

Excellent Service & Support – Thank You, Rain! I truly enjoyed using Template.net—it’s a great platform with useful resources. However, I no longer need the service at this time and reached out t... See more

Rated 5 out of 5 stars

I was very impressed with Template.net's quick response and solution to retrieving a lost file that I had spend many, many hours working on. The file was restored from their back-up system within 48... See more

Rated 5 out of 5 stars

I had a question about customizing a template for a client, and the support team responded within minutes. They walked me through the process step-by-step and even suggested design tweaks I hadn’t con... See more

Company details

  1. Software Company

Contact info

4.2

Great

TrustScore 4 out of 5

323 reviews

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Rated 4 out of 5 stars

I had difficulties moving a text box…

I had difficulties moving a text box around that for some reason moved itself to another part of the document and I was trying to move it back to the original spot. Otherwise it was easy to use. It would be nice if we could use our own background photo/image.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Dificult to get support and to contact.

I clicked on the monthly charge and then was charged for a year. I tryed their online support to correct this and didn't get any response. I called the number given in the email and the number would not connect. I have now sent an email. This is very frustraiting.

April 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Don't Use This Site

I went to download the template I had been working on for over three hours and the site froze. I lost all my work. Would not recommend using this site ever.

April 6, 2026
Unprompted review
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Rated 1 out of 5 stars

This AI does not follow instructions

This AI does not follow instructions (I am using a different one now - read to the end)
It was working for a few weeks. All I needed was for it to write a few summaries of my writing. Then, suddenly, it stopped doing it - simply sent me generic templates, no matter how I phrased the instructions.
And this after that company charged me upfront for a whole year, after making me believe that I could pay monthly. Horrible experience. Typical robber baron capitalism. Hours of time wasted without any results. Rip off. Using ChatGpt now - all perfect.

April 4, 2026
Unprompted review
Rated 4 out of 5 stars

An amazing choice of templates

An amazing choice of templates & downloads i was very impressed.
After purchasing what I thought was a one time download, I was mistakenly charged for a subscription. However, after contacting customer service, I was quickly offered a refund so everything was sorted out by the very helpful Vera, thank you.

April 2, 2026
Unprompted review
Rated 4 out of 5 stars

Dennis provided amazing customer service!

This site has everything that you need; for free!! I lost an id card that i worked so diligently on the day before. Customer service, DENNIS, walked me through every step to try to retrieve my project. Although we were unsuccessful, I now know where to look next time. She also sent me a link to recreate the project in no time. She provided outstanding service; the biggest asset for Template.net. Thanks again, Dennis! :)

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great ideas to launch any new project…

Template.Net offers great ideas to launch any new project brochure, bulletin, promotional event...It's so easy and fun! Vera was my sweet contact representative that assisted me...efficient and so helpful too!

March 19, 2026
Unprompted review
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