TenTrade Reviews 1,066

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and the excellent customer service, noting that their inquiries are addressed thoroughly and promptly. People appreciate the user-friendly nature of the service, finding the rules clear and the overall experience smooth and efficient. Many highlight the fast and reliable payout system, with transactions often processed quickly and without hassle. However, some customers also noted significant issues with payment, reporting difficulties with fund access and withdrawal requests. A few other people also felt that the customer service could be tiring at times, and some expressed dissatisfaction with the daily drawdown rules on funded accounts.

What people talk about most

Payment

Consumers find payment to be ambiguous. Many reviewers praise the fast and smooth withdrawal process, with... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its top-notch quality,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the company for its excellent... See more

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and... See more

User experience

Users describe positive interactions with user experience. Many customers express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Breakfast with Tentrade is a game-changer for anyone serious about trading! The Live session makes learning simple, practical, and engaging. They don’t just teach theory—they guide you... See more

Company replied

Rated 5 out of 5 stars

I recently had misunderstood one of their rules which lead to a breach, Once I reached out their support, I got from them messages and call to explain to me what went on wrong and how I can avoid i... See more

Company replied

Rated 5 out of 5 stars

I don’t promote what I don’t trust. I made a withdrawal from TenTrade this morning and the processing was fast and smooth with no unnecessary delays. As someone building a trading community... See more

Company replied


Company details

  1. Finance Broker

About TenTrade

Written by the company


Invest in Your Sucess

Multi-Asset Broker

Leverage up to 1:500.
Trade with a fully regulated broker

TenTrade

TenTrade delivers a comprehensive and detailed ecosystem of financial and brokerage services that offers you a wide array of tools, products, and services to help boost your trades.

Our mission is to set up today’s trader with the tools, services, products, and knowledge required to maximize your earning potential trading FX, commodities, stocks, and cryptocurrencies.

Let's Get Started

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The withdrawal is fast

The withdrawal is fast, and the trading experience is okay.
They are transparent with their rules too

December 16, 2025
TenTrade logo

Reply from TenTrade

Thank you for your feedback.

We’re glad to hear that you find our withdrawals fast and appreciate our transparency.

We look forward to supporting your continuous success.

The TenTrade Team

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Rated 5 out of 5 stars

Tentrade embodies integrity

Tentrade is a very serious broker
Their customer relations is
excellent.
In my relationship with them ,they have demonstrated amazing integrity.
Their withdrawal is also fast

December 15, 2025
TenTrade logo

Reply from TenTrade

Thank you for your kind feedback.

We’re delighted to hear that you’re satisfied with our customer service, integrity, and fast withdrawals.

We look forward to supporting your continuous success.

The TenTrade Team

Rated 5 out of 5 stars

It's Been A Smooth Ride

I have been using tentrade for the past six months. I've not had any reason to complain. It's been smooth.

December 8, 2025
TenTrade logo

Reply from TenTrade

We're happy to hear that your experience has been smooth these past six months! We appreciate you taking the time to leave your positive feedback and we look forward to supporting your continued success.

The TenTrade Team

Rated 4 out of 5 stars

Good job..no stress to withdraw

Good job..no stress to withdraw

December 7, 2025
TenTrade logo

Reply from TenTrade

Thank you for your feedback.

We’re glad to hear your withdrawal process was smooth and stress-free.

We look forward to supporting your continued success.

The TenTrade Team

Rated 5 out of 5 stars

Excellent company best 1 phase challenge

Even if I lost my funded account by my faults I highly recommend this company. They have good spread. Excellent service i wanna thanks AHMED ASFOUR THAT helped me a lot since I stated with them I ll be back with them soon

December 13, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your honest and thoughtful review.

We appreciate your recommendation and are glad you were satisfied with our spreads and service. We’ll be sure to pass your kind words on to Ahmed Asfour.

We look forward to supporting your continued success.

The TenTrade Team

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Rated 5 out of 5 stars

Tentrade is absolutely trustworthy

Tentrade is absolutely trustworthy! If you’re denied a payout, you definitely violated a rule.. The best prop firm out there right now! Payout in less than 10 minutes

December 15, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for the great feedback!

We’re happy you had a smooth payout experience.

We’re committed to fast, reliable funding and a fair trading environment for all. We look forward to supporting your continuous success.

The TenTrade Team

Rated 4 out of 5 stars

Good platform on my life

December 12, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your positive feedback! We’re glad to hear you’re having a good experience on our platform.

The TenTrade Team

Rated 5 out of 5 stars

Tentrade is simply the best propfirm so…

Tentrade is simply the best propfirm so far since i started my forex journey back in 2020

December 10, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your kind words.

We’re happy to hear TenTrade has been a valuable part of your forex journey since 2020. We look forward to supporting your continued success.

The TenTrade Team

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Rated 5 out of 5 stars

It's all good

December 9, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your feedback.

We’re glad to hear everything is going well and look forward to continuing to support you.

Rated 1 out of 5 stars

I am experiencing the impossibility of…

I am experiencing the impossibility of withdrawing my funds from TenTrade. I have sent repeated formal requests via email to support@.... and compliance@..... to receive clarifications and documentation regarding the suspicious activities on my account, but I have not yet received comprehensive answers. I was asked to fill out and send a consent form with my identity, which I did, but the issue persists. I would like to point out that I have not received detailed reasons for the withdrawal block, and I fear that the APIs for making withdrawals via app are no longer operational. I continue to request transparency and the release of my funds, reserving the right to involve the relevant authorities if the issue is not resolved as soon as possible.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Best of all

Am very happy to be among, it's my first time i wish I get what other got. I will be honest to the company

December 8, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Hello, thankyou for saying we are the best. Perhaps you could also reflect this in your star rating with more stars?

The TenTrade Team

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Rated 5 out of 5 stars

Withdrawals are fast and swift

Withdrawals are fast and swift
Your charges are low which is important
So yeah
You deserve a 5 start

December 6, 2025
TenTrade logo

Reply from TenTrade

Thank you for your feedback. We’re glad you’re satisfied with our fast withdrawals and low charges. We appreciate your support and the 5-star rating.

The TenTrade Team

Rated 5 out of 5 stars

The fast payment and the way they…

The fast payment and the way they attend to their customers quickly and politely is something else Ten trade is just a good broker I recommend it and thanks to fxmedia28 for referring me to this broker

December 5, 2025
TenTrade logo

Reply from TenTrade

Thank you for your kind words. We’re glad you had a positive experience with TenTrade.

We look forward to supporting you in your trading journey.

The TenTrade Team

Rated 1 out of 5 stars

A few days ago

A few days ago, I wrote a comment on Trustpilot about my experience with the company.

The Egypt office contacted me to delete the comments and promised to resolve the issues. After I deleted them, no one contacted me again. I sent multiple tickets, but still no response. I even sent three emails to the person who contacted me, but they still haven't replied.

My problems with the broker are related to the slashing, the large spreads, and the trick they use with the spreads that only I notice at the Egypt office, according to them.

I know the management will see this comment. Please know that I'm not insulting the company, but rather complaining about the poor treatment and the failure to resolve acknowledged problems. The response was always, "Don't work with us, or we'll close your account." They promised to resolve the issues, but this promise was never fulfilled.

When the company contacts me again, they only have my account manager, Hajar Khaled, communicate with me. She's the best person at the Egypt office; she's kind, easy to deal with, helps resolve problems, listens attentively, and informs me about the solutions. I request compensation for the damages caused by these problems.

Thank you very much. ❤️

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

When it comes to support team that is…

When it comes to support team that is responsive or funders account tailore3d for traders sucess, TenTrade is the go to .

December 2, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your great feedback.

We’re glad to know our support team and funding solutions are helping you succeed. Your trust means a lot to us, and we look forward to supporting your continued growth with TenTrade.

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Rated 5 out of 5 stars

Used to trade with Tentrade last year…

Used to trade with Tentrade last year but this year got distracted by cheap firms that denied my payouts.

Getting back to Tentrade and in less than 2 weeks I have a withdrawal and bonus account also funded.

This is the best firm I'm even emotionally.

Thanks Ken for always being quick to respond to any question.

I'm back home

December 2, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for sharing your experience.

We’re glad your return to TenTrade has been smooth and that your withdrawal and bonus account were processed quickly.

Thanks for trusting us and we look forward to your continued success.

The TenTrade Team

Rated 1 out of 5 stars

avoid investing even in single euros

In response to TenTrade's evasive response, what hurts me most is not just having lost money, but the way TenTrade is handling this situation. You keep talking about "third parties" and "clarifications already provided," when in reality you've never truly answered my questions. Not once. And this is profoundly unfair. I invested that money with trust. They weren't numbers on a screen: they were sacrifices, work, real savings. I made profits, yet you didn't return either my capital or my profits. You didn't provide an explanation, you showed no humanity, you showed no respect for a customer who believed in you. It's sad to see how a company can so easily turn its back on those who trusted you. Referring everything to a "third party" doesn't erase the reality: my funds were with you, and it is with you that they disappeared. I'm writing this review not just for myself, but for anyone thinking of entrusting their savings to you: I truly hope no one has to experience the same sense of helplessness and disappointment I'm feeling.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

So amazing and reliable

So amazing and reliable

November 29, 2025
Unprompted review
TenTrade logo

Reply from TenTrade

Thank you for your positive feedback.

We’re glad to know you find our services amazing and reliable. We appreciate your trust and are here to support you whenever you need.

The TenTrade Team

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