Great service
Great service! I lost an earring after just purchasing and when I asked if I could purchase one earring they very kindly sent me a new pair thank you great customer service sue Plymouth
January 11, 2021
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
Discover Our Ethically Sourced, Cruelty Free, Vegan & Hypoallergenic Jewellery! We Proudly Donate 5% Of Each Sale To Contribute To A Better World! Each Purchase Helps Provide Full-time Jobs Worldwide! Express Your Individuality, Show Your Beauty To The...
Contact info
Flat 10 Haxby Court, Felbridge Close, CF10 4BH, CARDIFF, United Kingdom
- +44292128900
- info@terbosjewellery.com
- terbosjewellery.com
4.1
Great
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
I was disappointed with the Design
I was disappointed with the Design, but was really impressed with customer service
June 7, 2020
Unprompted review
Very helpful and good value for money…
Very helpful and good value for money on the items I purchased. Thank you 🙏
March 12, 2020
Unprompted review
Advertisement
Love the pendant and chain
Love the pendant and chain. Thought the cz inside the pendant would be more sparkly though.
March 1, 2020
Unprompted review
Good quick service very pleased
February 13, 2020
Unprompted review
Please stop unsolicited emails
February 12, 2020
Unprompted review
Easy to order quick delivery kept upto…
Easy to order quick delivery kept upto date via email and the earings are beautiful well pleased with them
February 6, 2020
Unprompted review
Advertisement
Special gifts
I am very pleased with my purchase, the earrings are stunning. I bought a pair for myself and the other pair as a gift for my daughter which will be given to her for Mother's Day from her two young children. We have very similar tastes so I'm sure she will love them as much as I do. I haven't worn mine yet as I want to wait until my daughter receives hers
February 5, 2020
Unprompted review
Disappointed
Earrings were much smaller than expected and if the price hadn't been discounted, i probably would have returned them. Shame, because they are a nice design but the pair I received really aren't that sparkly. Disappointed.
February 4, 2020
Unprompted review
Reply from Terbos Jewellery
Hi Michele,
We are sorry you feel this way. We used a real product with a simple camera under an LED light. The sparkle is a matter of proper light!
But we really value your opinion.
Thank you for being our customer!
i loved these earrings
i loved these earrings , so much so I bought THREE pairs , the service was first class I would recommend TERBOS jewellery my wife bought these and is writing the review
February 4, 2020
Unprompted review
Reply from Terbos Jewellery
Hi Joseph!
Thank you for your review! We are excited to have happy customers and we value all opinions!
Thank you for being our customer and we hope to serve you again soon!
Love my earrings and necklace
Love my earrings and necklace. Really well made and very sparkly.
February 4, 2020
Unprompted review
Reply from Terbos Jewellery
Hi!
Thank you for your review! We are excited to have happy customers and we value all opinions!
Thank you for being our customer and we hope to serve you again soon with even better products!
Advertisement
Beautiful but smaller than expected
February 4, 2020
Unprompted review
Reply from Terbos Jewellery
Hi June!
Thank you for your review! We are happy you liked your earrings and we will take your opinion into consideration for further improvement of our product line!
Thank you for being our customer!
Beautiful !!!
February 4, 2020
Unprompted review
Reply from Terbos Jewellery
Thank you so much Angela for your review!
Reviews help our business a lot but the most important of all is to offer great products and great service to each one of you!
Thank you again for being our customer and we hope to see you soon!
Reply from Terbos Jewellery
Thank you Carol!
Happy customers mean the world to us! Your review help us grow bigger but most importantly better!
Thank you for being our customer and we hope we see you back soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.