Customer satisfaction ahead of profits!
The customer service is absolutely top notch!
I puchased two of the new "All Day Rashies", one for me and one for my partner. Unfortunately my partner did not like the feel of the material. I emailed Teselate to initiate a return and the response was almost immediate. They even sent me a prepaid postage label, so there was no out of pocket expense for me, and said that even if the product had been used, they would still be happy to refund it. This is great as it can sometimes take a few wears to decide whether you like something.
I have a lot of respect for online retailers that do the right thing and really put the customer first. Good on you Teselate! I wish other online retailers would follow your lead.








