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Test & Tag Training Reviews 2,694

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and patience, highlighting their ability to create a positive learning atmosphere. The user experience is often described as excellent, with many appreciating the clear instructions and the well-structured courses that balance theory and practical application. People also commend the product and service for being thorough and effective. However, some customers experienced issues with the online portion of the course, finding it frustrating or not user-friendly. A few reviewers also mentioned difficulties with customer service, including slow replies or unprofessional interactions. There were also isolated comments about the curriculum not being fully provided initially or a lack of patience from an instructor towards non-English speakers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and patience.... See more

User experience

Users describe positive interactions with user experience. Many customers found the online materials... See more

Service

People report positive experiences with service. Customers praise the excellent online and face-to-face... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, detailed, and... See more

Product

Reviewers mention positive feedback about the product. Customers appreciate the good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization
  3. Education Center
  4. Electrical Appliance Wholesaler
  5. Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic teacher easy to learn

Fantastic teacher easy to learn

April 15, 2026
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Reply from Test & Tag Training

Hi Antonio,

Thank you for your feedback - we appreciate your support and are glad you had a positive experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great Trainer

Instructor was thorough andinclusive for all members of the class. Made the learning procedure seemingly effortless.

April 14, 2026
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Reply from Test & Tag Training

Hi Brick,

Thank you for your kind words. We appreciate your support and are pleased you had a great learning experience!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Online Tag and Test training

Molly, the Trainer, was very professional and easy to understand. Course followed a logical process and is highly recommended.

April 13, 2026
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Reply from Test & Tag Training

Hi there,

Thank you for your feedback - we’ll be sure to pass your kind words on to Molly. We’re glad you had a positive experience, and remember you also have lifetime technical support from our team whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Very easy process

Very easy process. George is a great trainer/assessor - it was a pleasure to meet him

April 8, 2026
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Reply from Test & Tag Training

Hi Amy,

Thank you for your kind feedback. We appreciate your support. We’ll be sure to pass your kind words on to George!

All the best,
Den - Test and Tag Training Team

Rated 2 out of 5 stars

This course was very disappointing ,the…

This course was very disappointing ,the fact that there was no live testing was not what I was looking for ,The cost was way above the value of the course

March 26, 2026
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Reply from Test & Tag Training

Hi Leonard,

We appreciate the feedback, and I get where you’re coming from.

3-phase is a bit of a different compared to standard test and tag. Because of the equipment and safety side of things, it’s not something that can be easily (or safely) done as live testing in a classroom.

That said, we take your point around expectations. If you’re coming in thinking it’ll be hands-on 3-phase testing, that’s probably something we need to make clearer upfront.

Thanks again for your feedback - it’s genuinely useful as we're always looking at how the course is delivered and what can be improved.

Regards,

Josh - Test & Tag Training

Rated 5 out of 5 stars

Clear and concise information

Clear and concise information, steady flow to ensure you understood what was said. Tutor happy to take questions at any time and repeat information as required

April 2, 2026
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Reply from Test & Tag Training

Hi David,

Thank you for your kind words - we appreciate you taking the time to share your experience with us. Remember, you also have lifetime technical support from our team whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Proper safety in all areas.

Really great experience all round

March 31, 2026
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Reply from Test & Tag Training

Hi Jeff,

Thank you for your feedback. We appreciate your support and are glad you had a positive experience.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
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Reply from Test & Tag Training

Hi Sharlene,

Thank you for your feedback. We really appreciate your support and you taking the time to leave a review.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Thank you Molly

March 23, 2026
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Reply from Test & Tag Training

Hi Ruki,

Thank you for your feedback. We’ll make sure Molly receives your appreciation.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great Instructor and Good Knowledge

Sally made the course very interesting and allow me to gain further knowledge of the testing and tagging process.

March 23, 2026
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Reply from Test & Tag Training

Hi Oswald,

Thank you for your kind words. We’ll be sure to pass your feedback on to Sally. We’re glad you found the training engaging, and remember you also have lifetime technical support whenever you need assistance!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Everything was really easy

Everything was really easy, I signed up last minute and didn't do the online part first, but I did it the next day and even though that part was long, it was still easy and the certificate came super-fast, absolutely recommend this training!

March 22, 2026
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Reply from Test & Tag Training

Hi Jono,

Thank you for your feedback. We appreciate your support and are glad you had a smooth experience throughout. Remember, you also have lifetime technical support from our team whenever you need it!

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Great friendly staff that are very…

Great friendly staff that are very knowledgeable. Instructors are very helpful, product sales and service is fantastic.

March 19, 2026
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Reply from Test & Tag Training

Hi Joe,

Thank you for your feedback. We truly appreciate your support and are glad our team could help across all areas.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Clear and self guided

Overall, it was a great program. Everything was clear and easy to follow. A few questions required information outside of the provided content, but it was always something that was common sense.

March 17, 2026
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Reply from Test & Tag Training

Hi Nathan,

Thank you for your feedback - we appreciate you taking the time to share your experience. If you ever need any help or clarification, our lifetime technical support is always available to you.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars
Test & Tag Training logo

Reply from Test & Tag Training

Hi Shannon,

Thank you for your feedback - we appreciate your support and you taking the time to leave a review.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Really helpful staff that offer ongoing…

Really helpful staff that offer ongoing support.

March 15, 2026
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Reply from Test & Tag Training

Hi Jason,

Thank you for your feedback - we really appreciate your support and are glad our team could help.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

We got lots of knowledge about the…

We got lots of knowledge about the business and the tips on how step by step we can grow.
On going support is a bonus

March 11, 2026
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Reply from Test & Tag Training

Hi Chirag,

Thank you for your feedback. We’re pleased you found the training valuable. Remember, our lifetime technical support is always here whenever you need guidance moving forward.

All the best,
Den - Test and Tag Training Team

Rated 5 out of 5 stars

Good combination of theory and practical

Good combination of online and practical by Zoom. Felt confident by the end of it

March 10, 2026
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Reply from Test & Tag Training

Hi Michael,

Thank you for your feedback - we really appreciate you taking the time to share your experience and are glad you felt confident by the end.

All the best,
Den - Test and Tag Training Team

Rated 1 out of 5 stars

Very unpolished product

Firstly, why on earth was all the curriculum not provided at the initial stage of study? The online element post in person class is fair enough but why was not everything included at that point in time!? I’ve been forced to come back and finish off this course with no indication as to what I did not complete. Secondly I now come to do this mystery second part of the course and the website doesn’t even take me to the course? Am I supposed to guess? Safe to say I am very dissatisfied. I will conclude on a positive note and say that the in person training was excellent. You’ve just got to clean up everything else in the program

March 5, 2026
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Reply from Test & Tag Training

Hi Samuel,

Thanks for taking the time to leave this feedback - and for acknowledging that the in‑person training itself was excellent. We really appreciate you calling that out.

I’m genuinely sorry that the online component left you feeling confused and frustrated. While the online requirements were available after your session and SMS reminders were sent to complete them, it’s clear from your experience that the process didn’t feel clear or easy to pick back up when you returned — and that’s something we take seriously.

Clarity around what remains to be completed and where to go next is important, and your feedback highlights where that experience can be improved.

If you’d like any clarification around the course or your completion, our support team is always happy to help on 1300 848 302.

Thanks again for the honest feedback — it helps us improve the overall experience for everyone.

The Test & Tag Training Team

Rated 5 out of 5 stars

Engaging instructor

The online portion was easy to navigate and the in person training was thorough and engaging.

March 3, 2026
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Reply from Test & Tag Training

Hi Todd,

Thank you for your feedback - we really appreciate you taking the time to share your experience.

All the best,
Den - Test and Tag Training Team

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